CarVision of Trooper

I had a great experience at Car Vision because David was great. He was nice, helpful, and not at all pushy. He also seemed very knowledgeable with everything, being able to help me decide what kind of veh great. He was nice, helpful, and not at all pushy. He also seemed very knowledgeable with everything, being able to help me decide what kind of vehicle I could afford in my budget, and did not try to get me to spend more than I had. More

Mohammed was very friendly and helpful. I spoke with Ken when I first called and he was incredibly rude. I was glad to find out that he was not our first point of contact and we would be dealing with Moham when I first called and he was incredibly rude. I was glad to find out that he was not our first point of contact and we would be dealing with Mohammed. He was very friendly and honest, I would recommend him to people in the future. More

Frank was awesome he was patient and worked with me hand in hand to make sure I found a reliable car that would work for me. in hand to make sure I found a reliable car that would work for me. More

Friendliness and professionalism of the staff eased my car buying experience. I originally went in for a different vehicle but ended up getting a much better vehicle thanks to Frank and I'm very happy wi car buying experience. I originally went in for a different vehicle but ended up getting a much better vehicle thanks to Frank and I'm very happy with my new SUV! The finance guys worked hard to get my approval and I want to thank them as well! My overall experience here was great! More

David and Frank did a good job with my car purchase. frank was very knowledge about the car I purchased. I would buy from Frank again. frank was very knowledge about the car I purchased. I would buy from Frank again. More

Our experience at car vision was awesome. David helped us out with our purchase and selection. He was friendly courteous informative and a good guy out with our purchase and selection. He was friendly courteous informative and a good guy More

Employees (sales and service) whom I met were friendly and good people. As a used car, there were a few minor problems and defects (missing plastic parts and so on), but all of them were corrected when I and good people. As a used car, there were a few minor problems and defects (missing plastic parts and so on), but all of them were corrected when I received the vehicle. 30 days / 1000 miles limited warranty fixed a transmission oil and power steering fluid leaks with no condition. There were two thoughtless mistakes in the service work, unfortunately; Engine oil drain bolt was loose after changing the oil, and Power steering tube was also loose after replacing the power steering rack. More

Since we arrived at car vision the staff was very friendly and helpful, right away they asked us if we needed help and the whole process was very easy and fast. GREAT costumer service!!! friendly and helpful, right away they asked us if we needed help and the whole process was very easy and fast. GREAT costumer service!!! More

Frank, Marty and Roger were amazing! I walked around the lot for about 15 minutes and researched cars that I liked before entering the sales floor. On a "normal" car lot, that wouldn't have happened. I wo lot for about 15 minutes and researched cars that I liked before entering the sales floor. On a "normal" car lot, that wouldn't have happened. I would have been hounded and pressured the moment I set foot on the lot. I liked that fact that I was given an opportunity to browse the inventory on my own. The only downside was that when I was interested in looking at the cars I viewed out on the lot, I passed 2 salesmen outside that did not even greet me, and 1 saleswoman inside that did not greet me. I'm in the sales business myself, so I blew it off and asked the finance guys sitting on the perch for some assistance. They called over a salesman named Frank. I'm glad I got him because he was great to work with. Out of all of the salesmen on the floor, he was the only one that actually looked like he knew what he was doing, and was busy doing it, flawlessly. As a matter of fact, he was working 4 different customers at the same time as me, without delay or negligence, and the other salesman was only working 1 customer. I was impressed since I understand the business. He understood my situation and listened to what I had to say. The process was seamless and I got a great car out of the deal. The only room for improvement would be that there needs to be more staff to do financing. I waited for about an hour and a half before I could finish my deal because there were other customers sitting down with Roger in the finance room. Roger is an expert at what he does and was great to work with, this is not his fault whatsoever. There should just be a backup member trained and available, just in case. Knowing the business, once you have a customer closed and you know that they are qualified, you want to get them to sign as quickly as possible before they change their minds. When I came back to pick up my car, about an hour after contracting, the sales manager was there with a box of chocolates and took my picture with my new purchase. That was also impressive. I am a repeat customer, I last purchased from this location in 2008 and had a completely different experience. At that time, it was under different management. Good work new sales manager! I will suggest this dealer to friends and will buy from there in the future. This was the 4th dealership I visited today, by the way. Thank you Car Vision in Norristown! More

It was my first time buying from car vision and Dave the salesman could not have been more attentive to all my needs regarding buying a used car. The sales manager was also helpful in dealing with the finan salesman could not have been more attentive to all my needs regarding buying a used car. The sales manager was also helpful in dealing with the finance company. It was a great experience. More