CarSmart.net
Hendersonville, TN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Easiest car buying ever Lew was very friendly and very knowledgeable of the cars they had on the lot. he was helpful after the sales also I would recommend my friends go see Lew was very friendly and very knowledgeable of the cars they had on the lot. he was helpful after the sales also I would recommend my friends go see him if they need a car. More
Thelma and Louise Purchased mine - bragged on my experience to a friend - we then returned so she could purchase a vehicle. Lew was absolutely amazing and a joy to be Purchased mine - bragged on my experience to a friend - we then returned so she could purchase a vehicle. Lew was absolutely amazing and a joy to be around. The best experience buying a vehicle. More
This dealership is top shelf! I had a terrible four months looking for a new car until I found these guys. They are so good I got on a plane and flew from Minnesota to Tennessee so I had a terrible four months looking for a new car until I found these guys. They are so good I got on a plane and flew from Minnesota to Tennessee so I could buy a car from them. Lino and Andrew are really great and very helpful. They were able to lower the price of the Jaguar XF I wanted and Andrew got me an interest rate three points less than my bank. It doesn't stop there. They came and picked me up at the airport ! The car was exactly like the pictures and how Lino described it. Lino even told me the things that I might not like about it. This dealer ship is very well run, its not crazy like other dealers. If your looking for a car but cant find it in your state this is the dealer to go to. If they don't have the car you want call them and have them get it for you! This was the most relaxing car buying experience I have ever had. Paul Stillwater MN. More
Awesome customer experience. One of the easiest car buying experience ever. The staff was very kind and professional. I felt that they truly valued me as a customer. :) One of the easiest car buying experience ever. The staff was very kind and professional. I felt that they truly valued me as a customer. :) More
Fourth Happy Purchase I have purchased 4 cars from CarSmart over the past few years and every time we have had a great experience. The staff is genuine and you sincerely g I have purchased 4 cars from CarSmart over the past few years and every time we have had a great experience. The staff is genuine and you sincerely get the feeling that they are trying to fit you to the best car for you...not for them. I rarely write reviews but I thought that this one was warranted as used car purchasing can sometimes be an uncomfortable activity. Never has been with these guys. Highly recommend. More
Excellent! I could not have asked for better service. From the moment we walked through the door, everyone was helpful, professional, and kind. They did everyth I could not have asked for better service. From the moment we walked through the door, everyone was helpful, professional, and kind. They did everything they said they would do, and went above and beyond to make sure we were pleased with our purchase. I will definitely tell my friends and family to look here first when they are looking for a car! More
I will NEVER buy a car anywhere else but Carsmart.net! I will start by saying that I never give reviews, but these guys deserve one. Here are the highlights of my experience: 1) Low pressure, honest sale I will start by saying that I never give reviews, but these guys deserve one. Here are the highlights of my experience: 1) Low pressure, honest sales with a fair price - The truck I purchased was advertised with a price that was low retail. When I called and asked if there was any "wiggle room", I was told "we are firm on our prices, and we don't do business that way. " They even told me "we want your business, but please save your time and don't drive down here if you want to buy it lowering than our price. " I really appreciated the honesty and the "fair price business model. " When I got there, it was very low key (even though they stayed way past closing time waiting for me to get there). I didn't feel like a bunch of vultures were circling me! My salesman Doug was great to work with. He told me "I love working for this dealership because I can feel good when I see people on the street that I have sold a car, knowing that they were treated right. " 2) Honest, professional Sales Manager and Finance Manager - Rey, the Sales Manager, was also very low key (nothing I can't stand more than the "guy" coming out to pressure you with a bunch of nonsense). He was very informative about the car market and wasn't trying to pressure me into the sale. He also confirmed that he "feels proud to work for this dealership because he knows people are getting a fair deal." I really enjoyed my conversation with him, as he is a wealth of knowledge about the car market. - Andrew, the Finance Manager, was top notch to deal with as well. He explained the products well (GAP and extended warranty) and tried to get us a better interest rate on our loan. I really appreciated the fact that he was so pleasant when we decided to go with our credit union GAP and extended warranty two days letter. I explained that they could save us a little money, and he said "that is great, we just want you to be happy." He, like the others, took great pride in working for Carsmart.net. 3) Top in its class Service Department - These guys did an amazing job with the lift and spray in bedliner that I had them put on the truck that I purchased. I will definitely be having all my service work done there! Five stars does not do justice for the experience that I had at this dealership. Just like the title of my review says "I will NEVER buy a car anywhere else but Carsmart.net." More
No pressure to buy I didn't have any pressure to buy and the salesmen were helpful in pointing out the positives. Everyone was professional and the car care service cent I didn't have any pressure to buy and the salesmen were helpful in pointing out the positives. Everyone was professional and the car care service center is a real positive factor for the dealership. I would recommend friends to shop at CarSmart. More
Great Customer Service Lew Meriweather was very helpful throughout the entire process and Andrew was very informative with getting me the best deal financed. I'm very happy Lew Meriweather was very helpful throughout the entire process and Andrew was very informative with getting me the best deal financed. I'm very happy with the decision to purchase my new vehicle at carsmart. More
Excellent experience We were sent to CarSmart through USAA. Finding our car was easy and when notified we heard from Doug Smith within 24 hours. He was friendly, very help We were sent to CarSmart through USAA. Finding our car was easy and when notified we heard from Doug Smith within 24 hours. He was friendly, very helpful and able to meet with us the next morning. Both my husband and I test drove the Ford SUV before being able to make our decision. CarSmart offered us an amazing deal on top of the deal we received shopping through a USAA dealership. Andrew laid out our payments and walked us through the warranty options. The paperwork was quick and painless. Customer service here is top notch. We are very happy with our purchase and definitely recommend this dealership. More