CarMax

The process of buying my car and trading in my old one was very smooth. The sales consultant, Hanzela, was very knowledgeable and intuitive. He anticipated my questions and offered information about the was very smooth. The sales consultant, Hanzela, was very knowledgeable and intuitive. He anticipated my questions and offered information about the car, the trade in, and the entire buying process almost before I could think of the questions. The paperwork process can be overwhelming but Management Assistant, Judith, helped me through it in a calm, professional manner. It was a delight to have her take my picture beside the second car I've purchased from Carmax! More

The process was easy and smoothe. I did everything online and had great communication with our sales rep. I did everything online and had great communication with our sales rep. More

Competent, attentive staff in a clean and professional setting. Trade-in process was smooth, though it could have been quicker (there was a slight delay due to a particular with my order). Offer was withi setting. Trade-in process was smooth, though it could have been quicker (there was a slight delay due to a particular with my order). Offer was within reason. Purchase was likewise smooth enough, though with some delay that was out of the dealer's control. More

It was ultimately a great experience. Our salesman Craig was fantastic and the dealership took good care of us. Our salesman Craig was fantastic and the dealership took good care of us. More

It was great and enjoyed the process. Yall did a great job and thank you Yall did a great job and thank you More

Overall experience was very positive. Staff was attentive, friendly, and accommodating. Purchased a vehicle and drove it home. Staff was attentive, friendly, and accommodating. Purchased a vehicle and drove it home. More

Josiah Lewis was awesome ! the dealership was great . I wish the car would have everything you need in it but it will be ok . Just sad they won't fixed it and take the loss to h the dealership was great . I wish the car would have everything you need in it but it will be ok . Just sad they won't fixed it and take the loss to help the person buy the car and feel better about a use car . So for me I will buy a new car next time not a used car or I will make sure everything there. More

James the sales manager was fantastic to work with bad thing worked with multiple different salespeople truck wasn't ready when it was supposed to be parts are missing off the bed of the truck the 125 Poi thing worked with multiple different salespeople truck wasn't ready when it was supposed to be parts are missing off the bed of the truck the 125 Point check I believe was not done in a deep clean any interior I believe was not done but again James the sales manager was fantastic and he's doing all he can for me I think it's unfair for him I believe the sales people that sold me a truck or I was in contact with should be helping me More

Everybody was very friendly and courteous. The GM was very friendly and polite. RAV helped me out a lot with my purchase. Will be back again. Thanks for everything. The GM was very friendly and polite. RAV helped me out a lot with my purchase. Will be back again. Thanks for everything. More

The minute I walked in the door, everyone was either working or asking me if I need help. These was my 4th car from Carmax, but my best experience. Thank you so much working or asking me if I need help. These was my 4th car from Carmax, but my best experience. Thank you so much More