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CarMax

O'Fallon, IL

4.5
27 Reviews

1254 Central Park Dr

O'Fallon, IL

62269

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27 Reviews of CarMax

October 23, 2026

I was in and out in about 45 minutes thanks to the help of 2 folks. I cant remember there names gor the life of me but i want to say thank you so much for your help in getting me in my Kia and thank you fo More

by Shatavia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roslyn
September 19, 2026

Roslyn was very friendly and helpful, she explained everything clearly and listened to what i needed. More

by 34dga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roslyn Brooks
July 12, 2026

It took a while and there was some paperwork. I didn’t know I needed. I guess it would’ve been better if they told me everything I needed prior to be in there. More

by Bca2268
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kahle Marshall
June 04, 2026

The overall face to face customer service was good. However, the attention to detail wasn't the best. The EV I was purchasing wasn't charged- and it was an inconvenience to wait (2 days) for a the veh More

by Smiller48205
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devan
June 03, 2026

"I am extremely disappointed with my recent purchase from CarMax. Not only was the vehicle delivered with noticeable scratches on the rear bumper, but I also discovered that there was an attempt to hide them More

by rudrapanchal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not sure
May 30, 2026

Great Experience? Riley, Donovan and Jaden did a fantastic job. Our first time buying at CARMAX, will definitely come back. More

by caytonj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Riley, Donovan, Jaden
May 19, 2026

Roslyn Brooks was the person that helped me get my new car. She did such an absolute excellent job I would come back to her anytime. Everything she did was very professional and I will be seeing her again More

by kidsrock1622
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roslyn Brooks
May 09, 2026

My experience was phenomenal from start to finish! Rylie, William and Khale made the whole process from the test drive to finalizing the purchase not only painless, but dare I say enjoyable. More

by NikkiZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rylie, William, Khale
May 02, 2026

Great experience, quick and easy. I’m very satisfied. Highly recommend. 10 out 10. Y More

by pamelaspann3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miss Trudy
April 07, 2026

Everyone was kind and helpful greeted me with kindness. Place was clean plenty of room sit. I would recommend friends and family More

by Linda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will
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