CarMax
Fresno, CA
116 Reviews of CarMax
Employees always nice, friendly and professional and nice vehicles... Pargev, my salesman did a great job, even tho the computer system was slow and down he powered thru it with some great managers assisting vehicles... Pargev, my salesman did a great job, even tho the computer system was slow and down he powered thru it with some great managers assisting More
I made an appointment for 10:00AM for express checkout. The car wasn't ready until after 10:30. There were many delays during the process compared to when I have purchased vehicles from other dealers for m The car wasn't ready until after 10:30. There were many delays during the process compared to when I have purchased vehicles from other dealers for my business. It took over an hour to complete an "express checkout." This location would also not take a DMV form for exempt license plates, which has been easily accepted and processed by every other dealer that I have purchased vehicles from. This will force me to make an unnecessary trip to the DMV and pay additional unnecessary DMV fees. I will never purchase a vehicle from Carmax again. More
This is the second time I’ve purchased with CarMax and I couldn’t be more pleased. They make buying a car so easy! They are professional, helpful and I will always support them, recommend them to friends an couldn’t be more pleased. They make buying a car so easy! They are professional, helpful and I will always support them, recommend them to friends and family. The best car buying experience ever More
When I saw the truck online I knew that I had wanted to see it. After scheduling an appointment, I had a few things come up and CarMax very accommodating. When I was finally able to make to Fresno, Pierre see it. After scheduling an appointment, I had a few things come up and CarMax very accommodating. When I was finally able to make to Fresno, Pierre was very helpful and knowledgeable about the vehicle and made the whole process very stress free. More
Welcoming, Clean, Accommodating, Hospitable, Empathetic, Attentive, Knowledgeable, Consultative, Professional, Patient, Reliable, Ethical, Reputable, Transparent, Fair-minded Attentive, Knowledgeable, Consultative, Professional, Patient, Reliable, Ethical, Reputable, Transparent, Fair-minded More
Alejandra & Seth were such a huge help, very friendly and amazing people to work with when it came to purchasing my first car with carmax. Thank you so much for making this such an easy experience for me :) amazing people to work with when it came to purchasing my first car with carmax. Thank you so much for making this such an easy experience for me :) More
No continuity. Every time we went there we saw a different person. Misleading salespeople promise you one thing on the sales floor but then when you go to financing Every time we went there we saw a different person. Misleading salespeople promise you one thing on the sales floor but then when you go to financing you find out it's not something they can do.. on-site management was useless and unhelpful and resolving any of the issues we had. Tried to call corporate but could not get a hold of anyone. Do not recommend this experience for anyone. More

