CarMax
San Antonio, TX
105 Reviews of CarMax
The salesman was great. I drove down from Austin after I’m looking for this car at three different CarMax dealerships. I was promised that it had a safety review a maintenan I drove down from Austin after I’m looking for this car at three different CarMax dealerships. I was promised that it had a safety review a maintenance check. However, when I started the car after signing all the papers pick up, link the rearview mirror fell off, and I had several other issues. I had to wait two hours for them to get me a loaner vehicle because service was closed and the car has now been in service for 14 days. I have still yet to receive my vehicle. Ethic about communicating daily, but it’s strictly frustrating that I’m gonna make a car payment for the first time for this vehicle before I even get the car. More
First time purchasing a vehicle for myself, and the experience was incredibly smooth! I had a couple people specifically that helped me through the process, and Zak Greenfield was one of them! He was u experience was incredibly smooth! I had a couple people specifically that helped me through the process, and Zak Greenfield was one of them! He was upfront and honest, and was willing to ask for help when he needed it! I was very satisfied with the overall experience coming to Carmax; I would go as far as to recommend them to friends and family! More
This has been the worst car buying experience of my life. I bought the car a month ago and it has been in their service department getting fixed longer than I have had it. The fuel pump already went out. The I bought the car a month ago and it has been in their service department getting fixed longer than I have had it. The fuel pump already went out. They false advertised features on the truck that are not there. They gave me a loaner car with less than a quarter of a tank then told me I was responsible for bringing it back with a full tank 😆. Everytime I call for an update they send me to voicemail. This has been overall horrendous. They dont even deserve one star but I guess it won't let you give them zero stars. Will never buy a vehicle from here or recommend this place to anyone ever again. More
way too long to purchase a car, was already selected before I arrived at dealership and I was paying cash. Brought my first child home from the hospital faster than I was able to by a car. before I arrived at dealership and I was paying cash. Brought my first child home from the hospital faster than I was able to by a car. More
This is the 5th vehicle I've purchased from this location and I've always been satisfied with the cars, the location and the personnel I've interacted with. and I've always been satisfied with the cars, the location and the personnel I've interacted with. More

