CarMax
Wayne, NJ
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An amazing experience is just the tip of the iceberg when it comes to the great service you will receive at CarMax. As a first time car buyer, the process in purchasing my Mazda MX-5 Miata was smooth with no it comes to the great service you will receive at CarMax. As a first time car buyer, the process in purchasing my Mazda MX-5 Miata was smooth with no bumps in the road, solidified my trust with CarMax! All worries were lifted off my shoulder with the clear communication. Will recommend to all my friends and family! More
We can't say enough good things about our buying experience with this CarMax! Sean was knowledgable and patient during our first visit and test drive, answering all our questions and providing guida experience with this CarMax! Sean was knowledgable and patient during our first visit and test drive, answering all our questions and providing guidance and suggestions along the way. He and management worked together to accommodate our timeline for securing credit and moving money for the down payment. Xavier had great tips and suggestions for the financing process and was so helpful on the day we finalized everything, and Omar wrapped it all up professionally. It was truly a great experience start to finish! I've been telling my friends ever since and would recommend this location in a heartbeat. Thank you! More
Car salesman Xavier was excellent sales person honest and very helpful and a pleasant dealer ship to purchase a car or truck from staff was excellent customer service as well very helpful and a pleasant dealer ship to purchase a car or truck from staff was excellent customer service as well More
I had a great experience with CarMax and truly appreciate their customer first approach. My car purchase was delayed due to shipping, and during that time, my original trade in offer had expired. When I refr their customer first approach. My car purchase was delayed due to shipping, and during that time, my original trade in offer had expired. When I refreshed the offer, it came back lower but CarMax honored the original trade in value without any hassle. That level of commitment and fairness really stood out to me. A special thank you to Mo, the CarMax associate who assisted me throughout the process. He was professional, efficient, and made both the trade in and the purchase of my new car smooth and stress free. Everything was handled seamlessly, and the entire experience felt straightforward and transparent. This was my third time selling a car to CarMax, and once again, they delivered excellent service. I highly recommend CarMax to anyone looking to buy or sell a car they consistently make the process easy and reliable. More
This dealership was really hit or miss. Depends on who you work with. There were many times I called in to ask questions and it was almost like it was the first time they had been asked thi Depends on who you work with. There were many times I called in to ask questions and it was almost like it was the first time they had been asked this, and other times I was told information that was just plain false (not on purpose, I just think the people they have answering the phones aren't super well trained). More
