CarMax

Simple. Easy. No pressure. You get a 30 day warranty on the car. Closing was super easy. Use Sheena. She was the best! Easy. No pressure. You get a 30 day warranty on the car. Closing was super easy. Use Sheena. She was the best! More

This was my first experience with CarMax and I still can't find a single thing I was unhappy with. Their primary competitor doesn't allow you to test-drive their vehicles and I just couldn't roll that w can't find a single thing I was unhappy with. Their primary competitor doesn't allow you to test-drive their vehicles and I just couldn't roll that way. I knew what I wanted, found a car at a LOCAL CarMax that checked all my main boxes and - when we showed up for our appointment - the Rep brought the car out front, flipped me the keys and said "Check her out!" It was love at first ride! More

The best dealer I have ever seen and one of the associates Lei is the best for me associates Lei is the best for me More

Carmax told me Express checkout process was 4 to 6 hrs which actually took 24hrs to purchase the vehicle, I was asked if I wanted Sirius xm activated I DECLINED and they activated it, Will NOT recommend C which actually took 24hrs to purchase the vehicle, I was asked if I wanted Sirius xm activated I DECLINED and they activated it, Will NOT recommend Carmax! More

Buying a car through Carmax was a relatively quick and seamless process. There is a 30 day warranty on the car and when I followed up to request some services, Arian was very helpful and efficient getting seamless process. There is a 30 day warranty on the car and when I followed up to request some services, Arian was very helpful and efficient getting things taken care of. It was a pleasure to work with Carmax. More

Selling my car and buying one from CarMax was wonderful, except for the length of time to close the process. except for the length of time to close the process. More

It was clean yet somewhat sterile. Lots of natural lighting. I thought the sales people’s desk were too close together felt like no privacy Lots of natural lighting. I thought the sales people’s desk were too close together felt like no privacy More

Staff was extremely helpful. The whole process of trading in my car and purchasing a new vehicle was seamless. I was extremely skeptical at first, but started visitng my local Ca The whole process of trading in my car and purchasing a new vehicle was seamless. I was extremely skeptical at first, but started visitng my local CarMax to look for a new car. Checking out cars was fun and most of them were unlocked so I could just get inside and check them out. If I wanted to test drive one, all they needed was my driver's license and a copy of my insurance, they'd pull the car up, and then hand me the keys for a solo test drive. All the staff was super friendly and easy going. I'm impressed with this business model and will surely be coming back. Also, searching for, finding a car, having it shipped to your local CarMax was a crazy easy experience. There's a ton of cars online for you to shop through which made finding exactly what I wanted easy. Prices were fair, in my opinion, compared to other dealerships. Thank you, CarMax! More

They stood by the warranty of 90 days due to a faulty transmission. 30 days now only warranty which is not enough time for a large price purchase in my opinion. Go back to 90 days to stand by your produc transmission. 30 days now only warranty which is not enough time for a large price purchase in my opinion. Go back to 90 days to stand by your products and make it Right.. More

This is the second vehicle purchased via CarMax Serramonte. Have been exceedingly happy with the process and how smoothly the purchase of either vehicle went. Serramonte. Have been exceedingly happy with the process and how smoothly the purchase of either vehicle went. More