CarMax - Austin

Friendly staff, clean store and quick service. The speed at which they were able to get my car fixed was fantastic! The speed at which they were able to get my car fixed was fantastic! More

Ramsey and Ali were wonderful salesmen to work with when I wasn't sure a specific model and helped me narrow down my options. Ramsey worked with me on making sure my purchase was up to speed. I wasn't sure a specific model and helped me narrow down my options. Ramsey worked with me on making sure my purchase was up to speed. More

Great customer service I didn’t have to wait long for help when I ran into an issue on my end the representatives was nice and patient help when I ran into an issue on my end the representatives was nice and patient More

This was my 6th car I've purchased from CarMax! I will ALWAYS be a customer! Best cars I've ever owned, and the easiest purchases! No pressure, no stress! Customer for life! I will ALWAYS be a customer! Best cars I've ever owned, and the easiest purchases! No pressure, no stress! Customer for life! More

Sundeep was very knowledgeable and very friendly. I would come back to this location again. I would come back to this location again. More

Such a pleasant experience and such a stark contrast to the traditional car lots! I don't think I will ever deal with another name-brand car lot again. In looking for a Nissan Kicks priced below $20k. W the traditional car lots! I don't think I will ever deal with another name-brand car lot again. In looking for a Nissan Kicks priced below $20k. We found a fairly new one on a Nissan lot for the sticker price we wanted. When we sat down to do the paperwork, the price was suddenly $11,000 over the sticker price! We walked out immediately and went to CarMax, where we found exactly what we wanted for the price we were willing to pay. It was so quick and easy. No games. No hassle. More

Great service, smooth purchase, honest pricing, friendly staff, quick paperwork, and overall stress free experience. staff, quick paperwork, and overall stress free experience. More

Best car purchase experience and all the staffs were friendly and explained each steps. Terry was really helpful friendly and explained each steps. Terry was really helpful More

Quen was absolutely amazing. He was very patient and kind with me. He didn’t make me feel pressured but looked out for my best interest. Quen made Carmax amazing! He was very patient and kind with me. He didn’t make me feel pressured but looked out for my best interest. Quen made Carmax amazing! More

Experience was horrible, I've also tried contact the complaint line and hasn't been able to get through. Really would be nice if someone in the complaint division contacts me. complaint line and hasn't been able to get through. Really would be nice if someone in the complaint division contacts me. More