Car City Inc

Great service Very professional. Was able to give us a great deal and was very knowledgeable I would recommend this dealership to friends and family. The process wa Very professional. Was able to give us a great deal and was very knowledgeable I would recommend this dealership to friends and family. The process was painless More

Excellent Service I was in need of a new to me vehicle and had a fairly strict budget. Mohammad was helpful and friendly, making us feel at ease and confident in our pu I was in need of a new to me vehicle and had a fairly strict budget. Mohammad was helpful and friendly, making us feel at ease and confident in our purchase. More

Good experience Dave was professional and an incredibly nice salesperson to work with. This dealership is very easy to deal with, they are straight and to the point. Dave was professional and an incredibly nice salesperson to work with. This dealership is very easy to deal with, they are straight and to the point. More

DAVID THE MAN Between working with David and Tony we came to an agreement! They were very honest and easy about the process. I would recommend this dealership to an Between working with David and Tony we came to an agreement! They were very honest and easy about the process. I would recommend this dealership to anyone. GREAT PRICES for vehicles and warranty’s! More

Great had just what I needed Sales men was great didn’t have to haggle much give a good price and very curtious I would recommend anyone to buy from car city Sales men was great didn’t have to haggle much give a good price and very curtious I would recommend anyone to buy from car city More

Great dealership, awesome salesmen, great deals Mike took great care of me when I was purchasing my 3rd vehicle from car city. They are always extremely professional and polite. Mike helped me secur Mike took great care of me when I was purchasing my 3rd vehicle from car city. They are always extremely professional and polite. Mike helped me secure financing and even delivered the car to my house! 11/10 would send all my friends and family there to buy a car! More

Great to work with Tony was great to work with. We found the car we wanted online, drove to Des Moines to see it. He was easy to negotiate with and really made me feel l Tony was great to work with. We found the car we wanted online, drove to Des Moines to see it. He was easy to negotiate with and really made me feel like he wanted to put me in this car, whatever it took. We'll look here when we shop for our next car. More

Happy customer!! We had a great experience working with Tony! He was very polite and knowledge able. No pressure atmosphere! I would recommend him and Car City hands d We had a great experience working with Tony! He was very polite and knowledge able. No pressure atmosphere! I would recommend him and Car City hands down! More

Perfect car, I thought, many leaks but great service. I found the perfect car on carfax. Good price and all the bells and whistles I wanted. I sent an email through carfax asking if the car was still avai I found the perfect car on carfax. Good price and all the bells and whistles I wanted. I sent an email through carfax asking if the car was still available. Tony Martinson answered my email saying that the car was still available. We talked price and came to an agreement. Went to look at the car, it was exactly as advertised. Tony was easy to work with and took care of everything for us. We found a couple of little things we asked to have corrected and he took care of it with a smile. I picked the car up on the 19th of September. On the 22nd of September I noticed a very large puddle of transmission fluid and oil on my garage floor. I got a 30 day/1000 mile power train warranty on the car from Car City when I bought it. I sent Tony an email first thing Monday morning. He said it was covered and to bring it up when I could. He could give me a loaner car if they couldn't fix it right away. Tony met me in the parking area and got my car in a bay right away. They figured out what the problem was and fixed it while I waited. Warranty was honored with a smile. 1 October. Transmission acting funny and fluid was low.. I went to my local dealer to get the car winterized, ie all fluids checked and topped off as well as a general inspection to catch any problems early. The dealer found several engine and transmission leaks and brought me out to the bay to show me. They also found some other problems. The dealer called Tony to see if they could do the work but were told it had to be done by Car City under the warranty terms. I drove to Car City in Des Moines Tuesday afternoon. I gave Tony a copy of the inspection results. He gave me a loaner car and said it would take them a few days to make things right. He said his goal was a happy customer. Thursday afternoon I called Tony to get a progress report. He said it would be done Friday as they had some part they had been waiting for. Tony called me Friday morning (I found out later that Friday is his day off) to let me know that the car would be ready in a couple of hours. I drove up that afternoon and picked my car up. Within a couple of blocks I realized something wasn't right with the transmission so turned around a brought it back. The mechanic took it for a test drive, added a quart of transmission fluid and it was fine. Back at home I put some cardboard under the car to see if there were still any leaks. This is the following Tuesday and there is not a single drip on the cardboard. In addition to the power train fixes they went above and beyond and fixed things I didn't expect them to, namely the brakes and the front left wheel hub. Tony and his guys went above and beyond to make sure I got a good car and was happy. With customer service like this I will definitely look for another car at Car City. As a side note, I looked around their lot and peeked under the cars. There aren't a lot of oil spots on the lot so I suspect the car I got was the exception, not the rule, as far as problems. More

Flawless Pleasure to work with. Very easy and not overwhelming! Stress free and no pressure. Tony took really good care of us and helped us out when we needed Pleasure to work with. Very easy and not overwhelming! Stress free and no pressure. Tony took really good care of us and helped us out when we needed to purchase a nice pre owned vehicle. Definitely recommend! More