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Capitol Hyundai
San Jose, CA
1,135 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,135 reviews
July 10, 2017
Great service! Has a pleasant experience with the purchase of my new car. They went above and beyond my expectation! Very friendly service and feel confident that I Has a pleasant experience with the purchase of my new car. They went above and beyond my expectation! Very friendly service and feel confident that I received a great deal. More
by caliboyred510
Verified CustomerEmployees Worked With
Eduardo
July 09, 2017
Great buying experience Simmon and Steven were the dynamic duo, I really enjoyed my buying experience. They knew the answer to every question. They made me very comfortable Simmon and Steven were the dynamic duo, I really enjoyed my buying experience. They knew the answer to every question. They made me very comfortable in buying the car, no pressures at all, and gave me a great deal on the price More
by cinder.58
Employees Worked With
Simmon Wong and Steven Lee
July 09, 2017
Purchasing no no no no Tommy is a really good person to work with. He was not pushy with our decision making. He just wanted us happy with our purchase. Tommy is a really good person to work with. He was not pushy with our decision making. He just wanted us happy with our purchase. More
by langto168
Employees Worked With
Tommy Tran
July 08, 2017
perfect thank you for James Lee. He was excellent to help me to drive Hyundai. it was so quick process. i am so satisfied. i strongly recommend James and Hyun thank you for James Lee. He was excellent to help me to drive Hyundai. it was so quick process. i am so satisfied. i strongly recommend James and Hyundai to my family and friends. More
by jskim4him
Employees Worked With
James Lee
July 08, 2017
Our experience We had a pleasant experience buying Hyundai Elantra at the dealership. William McGrath was professional and knowledgeable. He listened to our needs, a We had a pleasant experience buying Hyundai Elantra at the dealership. William McGrath was professional and knowledgeable. He listened to our needs, answered all our questions and we didn't feel any sale pressure. We got the car that we wanted and everything was delivered as promised. Definitely a positive experience. Sorry, I forgot the name of the employee who worked with us in the financial department. He also was pleasant, professional and efficient. More
by mbely2
Employees Worked With
William McGrath
July 07, 2017
Excellent dealership I accompanied my son when he purchased a vehicle in 2015 so returned when I was ready to purchase for myself. I had specific requirements and drive aw I accompanied my son when he purchased a vehicle in 2015 so returned when I was ready to purchase for myself. I had specific requirements and drive away with exactly what I wanted. Definitely recommend. More
by debbie.skeen
Employees Worked With
Kenneth Gordon. The sales manager and finance person were also very good.
July 06, 2017
The best place to buy your new Hyundai ! This is the 2nd Hyndai for me. Sonata sport was excellent! Graduated to the Sante Fe! I am a happy customer! I highly recommend capital Hyndai for b This is the 2nd Hyndai for me. Sonata sport was excellent! Graduated to the Sante Fe! I am a happy customer! I highly recommend capital Hyndai for buying a new car. More
by silvasjill
Employees Worked With
Anthony
July 06, 2017
Great car & Great Service I was very happy leaving dealership in the new vehicle. When i park the car nearby shopping mall i was heaving trouble pull out keys. Called sales per I was very happy leaving dealership in the new vehicle. When i park the car nearby shopping mall i was heaving trouble pull out keys. Called sales person and he come right away to help me. I left my car in drive position and turn the engine off. That was the problem. We have some good lough after that. More
by osmak
July 06, 2017
Wosst Experience of buying car ever from Hyundai of Stevens creek I recently purchased new Hyundai Sonata on lease. My salesperson was Ronald Tobin. Ronald is by far the worst salesperson I have ever encountered in m I recently purchased new Hyundai Sonata on lease. My salesperson was Ronald Tobin. Ronald is by far the worst salesperson I have ever encountered in my life. He was rude from the beginning and was not there to sell the car, rather his whole mission was to prove the customer wrong by random fumbling even when he knew he was wrong. Instead of making the whole buying process a smooth and amiable one, he made it so stressful that I considered not buying the car just because the attitude of Ronald but since my friends had come with me that day to help me buy a car just on that day, we decided to sit through and bear that guy. Ronald is extremely rude salesperson. From the beginning, he made it seem like it was us who were in need of the car and he was not interested in selling it and interrupted whenever I started to speak up. He does not know how to understand a customer or does not have the patience to hear out their opinion. He would just start speaking up with no clear objective and start making up things half way in between. I stayed there for 9 hours and it was a very tedious experience given my salesperson did not try to make my visit any worth it. It was my friends and I who were trying to propose a figure in order to get the deal closed and Ronald, on the other hand, did not even try to negotiate, rather was vehemently raising objections on everything and seemed that he was xxxx bent that the deal does not closed. To add to the blunder, MY CAR DOES NOT EVEN HAVE THE CAR NUMBER STICKER sticked in front of the wind screen. I am driving it without a temp number. When I called and tried to explain him the matter, he again began by trying to prove me wrong and stared fumbling instead of being polite enough and accept his mistake. It was my misfortune that I had to deal with such bad salesperson. I request Hyundai to please change my salesperson and assign me a new point of contact who is sensible enough to try to help out the customers and not try to argue with them. More
by pjain4161
Employees Worked With
Ronald Tobin
July 05, 2017
Best, most efficient car buying experience! I would personally recommend Capitol Hyundai to absolutely anyone who is looking for a new car to buy or lease. Casey Wilson made the process so effic I would personally recommend Capitol Hyundai to absolutely anyone who is looking for a new car to buy or lease. Casey Wilson made the process so efficient and easy and I could not be more grateful for the amazing and quick experience we had leasing a new car! More
by becca.aherd
Employees Worked With
Casey Wilson
