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Capitol Honda

San Jose, CA

3.9
587 Reviews

745 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 587 reviews

August 17, 2020

Fast and great service would definitely recommend. Answered all my questions I had! This is my second time going. Definitely going back. Online reservation was great and easy! More

by Jmonacivas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jinsik Kim
August 17, 2020

My service advisor Alex was Excellent. The car was completed in a timely manor. My advisor was polite and explained the service being done. I was very satisfied. More

by AY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Campos
August 16, 2020

Excellent experience and quick turnaround. Honda Odyssey driver window was repaired quickly after mechanic was asked to drive to replicate issue. Also took care of current recalls. More

by hana_hthh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot name
August 15, 2020

The customer service from the whole team was great. They updated me along the way and informed me of other services they recommended me to do on my car. More

by rachaelchadbourne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
August 11, 2020

Everyone at this dealership is fantastic! Thanks for being such an amazing team of highly trained professionals that are truly dedicated to helping be completely satisfied. More

by ND006
Recommend Dealer
Yes
Employees Worked With
Deepak Dhiman, Lee Cai, Ray Endemann, Roger Villanueva, Oscar Leon, Billy Bui, Jordan Ammari, Mike Emmadi, Steve Vose, Sean Weaver
Aug 11, 2020 -

Capitol Honda responded

Thank you for the fantastic review! We are always happy to be of service and look forward to sharing your feedback with our team. We hope you'll consider us again in the future.

August 10, 2020

Revived great service before and when the CRV was finished. Would Definitely come back for service again and it was a pleasure to work with Kevin Smith. More

by lonsugino
Recommend Dealer
Yes
Employees Worked With
Kevin Smith
Aug 11, 2020 -

Capitol Honda responded

Thanks for choosing us! We're glad our team was able to service your vehicle. Have a great day!

August 09, 2020

Only had an oil change- took 2 1/2 hours even after I made a 11:00am reservation. Other than the time issue, everything was fine. More

by marozeck
Recommend Dealer
Yes
Employees Worked With
Service rep who set up the service was fine.
Aug 10, 2020 -

Capitol Honda responded

We appreciate your feedback and will be sure to pass this along to our team.

August 09, 2020

Fixed problem right away no issues, reasonable and fair prices, they even went to another location to get part and no issues, and price was affected. More

by Maxthecat123
Recommend Dealer
Yes
Employees Worked With
Steve Bettencourt and Kevin Smith, Angeo Pinilos
Aug 10, 2020 -

Capitol Honda responded

Thank you for the 5-star rating, Max! We're so glad you came to work with us, and we're even more pleased to hear how well our team addressed your needs.

August 09, 2020

The service at Capitol Honda is first rate. The service personal are friendly professional and knowlegeable. I would recommend the service to every Honda owner. More

by David D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Furlong
Aug 10, 2020 -

Capitol Honda responded

David, thank you for your kind review; we are happy to pass along your comments to our team! We hope you continue to choose us for all your automotive needs! Take care!

August 08, 2020

I love the repair service. My van is running like new again. Good price for oil change and fair due on battery replacement. Completed the Diagnosis to let me know ahead of time which part of our vehicle More

by Danh Pham
Recommend Dealer
Yes
Employees Worked With
Allan Garcia
Aug 09, 2020 -

Capitol Honda responded

Thank you for the excellent review, Danh. We will be sure to thank Mr. Garcia for providing you with excellent service. We look forward to working with you again.

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