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Capitol Ford Santa Fe

Santa Fe, NM

4.6
57 Reviews
Call Dealership (505) 473-3673

4490 Cerrillos Rd

Santa Fe, NM

87507

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57 Reviews of Capitol Ford Santa Fe

December 28, 2022

HIGHLY RECOMMEND CAPITOL FORD IN SANTA FE. SAM CATANACH IS THE BEST! WOULDN'T THINK OF GOING ANYWHERE ELSE! More

by Quality
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SAM CATANACH
Report | Print
Dec 30, 2022 -

Capitol Ford Santa Fe responded

Hello, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Helpful
December 03, 2022

The sales experience was perfect and I love my new truck. I highly recommend Capitol Ford!! More

by Charles Thornton
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larissa, Tony
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Dec 05, 2022 -

Capitol Ford Santa Fe responded

Hi Charles, we appreciate your recommendation of our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

Helpful
November 17, 2022

Every aspect of my Bronco buying experience was awesome! Great people, knowledgeable and very helpful. More

by mjg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larissa Chavez, Kent Johnson
Report | Print
Nov 18, 2022 -

Capitol Ford Santa Fe responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Helpful
October 27, 2022

Raul is the best, I would never buy a Ford from anywhere else… Great Dealership More

by juanjcisneros13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul
Report | Print
Nov 03, 2022 -

Capitol Ford Santa Fe responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

Helpful
July 24, 2022

Promised me a Maverick at MSRP, and honored that promise! No pressure sales, straight talk and great customer service. More

by Ghostrider
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Perez, Sandra Navarro-Cote
Report | Print
Jul 26, 2022 -

Capitol Ford Santa Fe responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

Helpful
April 30, 2022

The people at Capitol Ford Lincolm were very easy to work with, and quite straightforward. I had a very pleasant buying experience. More

by Will
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian and Sandra
Report | Print
May 03, 2022 -

Capitol Ford Santa Fe responded

Hello Will, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

Helpful
February 28, 2022

The Staff at Capitol Ford was extremely helpful. There was no pressure and the experience was nothing less than pleasant. I was able to get my Ford Maverick with all the additions I was looking for More

by 5thrandall
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Mike Chavez
Report | Print
Mar 03, 2022 -

Capitol Ford Santa Fe responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Capitol Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Helpful
February 17, 2022

I found my experience in buying the fusion I had leased to buying it was a pleasant experience. Mike was great and very helpful. Ron who helped me finance the car was a pleasure considering it was a financ More

by rcward05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike , Ron, the front desk lady
Report | Print
Feb 19, 2022 -

Capitol Ford Santa Fe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Capitol Ford! We hope to be of service to you again! Take care!

Helpful
January 13, 2022

Everyone, from the owner, the used car manager and the salesman were outstanding. Professional, courteous and very patient. I would send anyone to buy a new or used car. More

by rico_santafe@man.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Catnach
Report | Print
Jan 15, 2022 -

Capitol Ford Santa Fe responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Helpful
September 03, 2021

Sheisty dealership ever! Had a check sent overnighted and they sold the car from under me! They claimed that they didn't know anything yet the financial officer was working with my Credit Union Rep directly! More

by Sabrina
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kent, Carmelo, Damian, Alfonso
Report | Print
Sep 07, 2021 -

Capitol Ford Santa Fe responded

Hi Sabrina, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Capitol Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would like the chance to talk to you further so please contact Camelo Cortez at 505-473-3673 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

Helpful
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