Capitol Chevrolet
Austin, TX
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my experience with Capitol Chevy’s pre-owned department was not positive. I had been exchanging texts and emails with Jennifer Sosa regarding a pre-owned 2021 Trail Boss that I wanted to see. Just before t was not positive. I had been exchanging texts and emails with Jennifer Sosa regarding a pre-owned 2021 Trail Boss that I wanted to see. Just before the appointment I went to look at the link for the car again and it had been removed. I reached out to Jennifer if the car was still available and she confirmed multiple times that it was. I even asked for a link to prove it was available. Jennifer sent a link but looking back this was not a link to a for sale listing just a link to the truck and specs. So I rescheduled my appointment to meet with Jennifer. The first thing she tells me when I get to the dealership is the truck I came in to look at “just” sold. I don’t believe this is true and turns out the truck had sold much earlier in the day around 10am (I came in around 530pm). I went along with it because Jennifer said she had a similar truck she wanted to show me and left me in the office to go get the truck. She left me in the sales office alone for 30 minutes only to bring back Paul who was going to pull around this other truck. Paul says he’s going to get the car and leaves for about 15 minutes only to come back without the car and says hes now going to get it from the service department. I tell Paul to share the link to the truck while he goes to get it. The link was to a diesel truck which I am not interested in. Needless to say this was a complete waste of my time and I don’t appreciate sales people dancing around honesty. I would respect a dealership that said “unfortunately the vehicle sold but we have some similar trucks if you would like to take a look”. Not sure how I can trust this department enough to by a vehicle from at this point. More
The guys at Capitol Chevy were great guys I will most definitely send my friends to y'all and I sure will be back this is the second truck I got from y'all definitely send my friends to y'all and I sure will be back this is the second truck I got from y'all More
Capitol Chevrolet is the BEST! They are professional, courteous, and work hard for you to get you into something you want and like. Dwayne Stewart was awesome and definitely reco They are professional, courteous, and work hard for you to get you into something you want and like. Dwayne Stewart was awesome and definitely recommend to go to him for your next vehicle. Daryl in finance was great and also gets you a good deal on the gap insurance. Y'all need to head on down to Capitol for your next ride!! More
With this being the first maintenance of my vehicle; Daniel, my service advisor was extremely helpful with every aspect of my service today. 10/10 would recommend Daniel. Daniel, my service advisor was extremely helpful with every aspect of my service today. 10/10 would recommend Daniel. More
Noe A Bazan was quick and knowledgeable about the vehicles we went into to go look at not only did he take his time with us but gave us details we were not aware about and thanks to him and his amazi vehicles we went into to go look at not only did he take his time with us but gave us details we were not aware about and thanks to him and his amazing respectful and well mannered service white glove services with nothing with great personality we got our 2024 Chevy Silverado 1500 z71 rst and a 2024 Chevy Trax active i hope his hard work is acknowledged and rewarded More