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Capitol Chevrolet

Austin, TX

Overview
Reviews
Vehicles
4.8
2,117 Reviews
Call Dealership (737) 219-7300
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6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,117 reviews

January 28, 2024

The sales team was great! Finance was on point! Highly recommend this team! Excellent choice More

by krencinias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Mekhail
Report | Print
Feb 01, 2024 -

Capitol Chevrolet responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your visit and found our service exceptional. We truly appreciate your feedback and look forward to serving you again in the future!

January 28, 2024

The sales team was amazing and knowledgeable. However when it came to financing the vehicle; the finance team added plans I said no to, wouldn't answer questions, promised discounts he never adde More

by xcomfoo102
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tristen Woods
Report | Print
Feb 01, 2024 -

Capitol Chevrolet responded

We want to express our sincere apologies for any dissatisfaction you experienced with our finance process during your recent visit to our dealership. Your feedback is important, and we deeply regret any frustration or inconvenience you may have encountered. Our goal is to make the finance process as smooth and transparent as possible for our customers, and we apologize if we fell short of your expectations. We take your concerns seriously and will review our finance procedures to identify areas for improvement. If you have specific details or concerns you would like to share about your finance experience, please do not hesitate to reach out to us directly. Your input is invaluable in helping us enhance our finance process and customer satisfaction. We appreciate your patience and understanding as we work to address this matter and provide a more positive finance experience in the future. Thank you for bringing this to our attention, and we look forward to serving you better in the future.

January 27, 2024

En realidad estoy muy satisfecha por el excelente servicio que me han brindado gracias capitol chevrolet More

by garciaortega0313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Aguilar
Report | Print
Feb 01, 2024 -

Capitol Chevrolet responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your visit and found our service exceptional. We truly appreciate your feedback and look forward to serving you again in the future!

January 26, 2024

Great customer service,from the time I called, till the time to service our vehicle. Mercedes was a great help. Up till this time, I haven't had any issues with Capitol Chevy when getting service done. Gre More

by Ernestmelissa.sanchez18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes
Report | Print
Jan 26, 2024 -

Capitol Chevrolet responded

Hi Ernest, Thank you for your review. We are so happy to hear that our team provided you with excellent service! Thank you for your kind words and patronage. We look forward to working with you again.

January 25, 2024

We did not receive any review of the inside operations of the vehicle from salesperson. More

by sdpalmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joana Bonola
Report | Print
Feb 01, 2024 -

Capitol Chevrolet responded

We apologize for any confusion regarding the services provided during your recent visit. Transparency and clear communication are essential to us, and we regret if we fell short of your expectations in this regard. We understand the importance of explaining the details of the services performed on your vehicle to ensure transparency and build trust with our customers. We will address this issue with our service team to ensure that all customers receive thorough explanations of the services rendered. If you have any specific questions or concerns about the services performed, please don't hesitate to reach out to us directly. Your feedback is invaluable as we continually strive to improve our service processes.

January 24, 2024

Everyone was great and helpful! Calvin really listened and understood what I was looking for. More

by Santosveronica78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin
Report | Print
Jan 26, 2024 -

Capitol Chevrolet responded

Hi there, Thank you for your review. We are so happy to hear that our team provided you with excellent service! Thank you for your kind words and patronage. We look forward to working with you again.

January 23, 2024

Customer representative listened my concerns and offered options. Excellent service and my car feels like new again!!! More

by vanesanchezo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Pimentel
Report | Print
Jan 23, 2024 -

Capitol Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

January 23, 2024

Service writer was knowledgeable excellent and efficient would recommend anybody to see KC Luna Anytime More

by RUBEN leather and vinyl repair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jan 26, 2024 -

Capitol Chevrolet responded

Hi there, Thank you for your review. We are so happy to hear that our team provided you with excellent service! Thank you for your kind words and patronage. We look forward to working with you again.

January 22, 2024

Great experience, Alberto helped me in everything I needed, break check, refilled my cooling and oil change. More

by isabelligl2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Report | Print
Jan 23, 2024 -

Capitol Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

January 22, 2024

Mario was excellent. He was extremely thorough and made me feel confident in my purchase. His demeanor from the start was very pleasant and friendly. While simultaneously More

by Marleh Sanchez Porcayo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Catalan
Report | Print
Jan 23, 2024 -

Capitol Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

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