Capital City Subaru
Concord, NH
Filter Reviews by Keyword
By Type
112 Reviews of Capital City Subaru
After shopping for a used car for several weeks I finally stopped at Ed Reilly Subaru. I had the best experience as far as having a friendly sales person, who listened to my needs and worked fairly within m stopped at Ed Reilly Subaru. I had the best experience as far as having a friendly sales person, who listened to my needs and worked fairly within my budget. I felt as though I was working with a GOOD old fashioned car dealership from the begginning. They never scoffed at the price bracket I was in, and I drove away with a FANTASTIC Subaru Outback in amazing used condition. And happilly I can report that when put through an intense inspection by my mecahnic (Northwood Garage) they came back and congratulated me on my OUTSTANDING purchase. I could not be happier and would recommened not only the dealership but request Bob Incoa he was great to work with and will have future business from myself and my extended family and friends. More
We just purchased a new 2012 Outback after looking at several other vehicles. The entire sales process was easy and very professional. Gary Wadsworth, our salesperson, was a pleasure to work with and all several other vehicles. The entire sales process was easy and very professional. Gary Wadsworth, our salesperson, was a pleasure to work with and allowed us to take the car for a few hours to see how it handled, etc. They were very competitive on the price and added extra items(winter mats,etc.). I highly recommend this dealer and Gary if you are looking for a new vehicle. More
I went to Ed Reilly to look for a new Forrester. I worked with Bob Joyce. I found him to be friendly, honest and laid back. He made me feel comfortable and was easy to negotiate with. I eventually chose to b with Bob Joyce. I found him to be friendly, honest and laid back. He made me feel comfortable and was easy to negotiate with. I eventually chose to buy a Honda instead but Bob made the whole experience positive. I especially appreciated that he respected me and my opinions when I first walked in by myself (as a woman) as some dealerships see women as an easy target. Even when I brought my husband in later, he spoke directly to me as the future purchaser of the car. I would recommend this dealership. A year and a half ago my husband bought a new Legacy from them and also enjoyed the process with this dealership. He has had good experiences with the service department as well. More
Great transaction, low pressure, Bob Joyce was great to work with. The car had a limited 30 day/1,000 mile warranty. We had a cooling problem at 32 days/1,700 miles, turned out to be a leaking head gaske work with. The car had a limited 30 day/1,000 mile warranty. We had a cooling problem at 32 days/1,700 miles, turned out to be a leaking head gasket. Ed Reilly made the repair no questions asked. I would definitely reccomend them and will return next time we need a car. More
They have been servicing my vehicle for the past ten years. They're honest, attentive and they take such good care of me that when it was time to buy a new car I wouldn't have thought to go anywhere el years. They're honest, attentive and they take such good care of me that when it was time to buy a new car I wouldn't have thought to go anywhere else. I don't know what I would do without Kent and Fred! I love my new car and I would highly recommend them. More
We had not planned to replace our Volvo S80 in 2011, but we found that working with Ed Reilly Subaru was a very positive experience. We had visited other dealers and looked at other manufactures without fe we found that working with Ed Reilly Subaru was a very positive experience. We had visited other dealers and looked at other manufactures without feeling that we had finnaly found the "right" vehicle and "right" dealership that we could continue to do business with. We are very connected in the Concord area and, after speaking with many business partners and friends, decided to purchase our 2011 Subaru Outback from Ed Reilly - Dana was a great person to work with and made the transactions painless - what it SHOULD BE. More
Been going to Ed Reily's for ?15 yrs and always find everything and every one to be wonderful and always most helpful. I have bought at least 4-5 Subaru's there. Service dept. is the best. If somethi everything and every one to be wonderful and always most helpful. I have bought at least 4-5 Subaru's there. Service dept. is the best. If something doesn't need to be fixed they don't do it. Find everyone to be very honest, they are all like friends. Place run very well and everyone that works there is always very pleasant. I continue to go there because of this. Fred was last salesman and I have known him for many yrs, he is almost like family, Of course I love Subaru's and have had one since 1980. Still the best car on the road. I could go on and on re Subaru's and of course Ed Reily's. Best garage in area and I tell everyone to go there and if they buy car from another dealer, I tell the to go there for their service. June Leone. Also LOVE this last Subaru. Such a great car. More
Took my 2004 Subaru Outback to these folks as my experience the another Subaru Dealer absolutely sucked. They had diagnosed our car with a blown head gasket, not something that we had planned for.Ed experience the another Subaru Dealer absolutely sucked. They had diagnosed our car with a blown head gasket, not something that we had planned for.Ed Reilly customer service and caring attitude made all the difference! More
I bought a new 2011 WRX in January from Ed Reilly Subaru. I couldn't find the title for the Honda Element I was trading in, but they assured me it wasn't a big deal, that they could get a replacement. Only I couldn't find the title for the Honda Element I was trading in, but they assured me it wasn't a big deal, that they could get a replacement. Only when I got back home (northern Vermont- 2.5 hours away) did I realize that I had used my Honda to collateralize a loan for my business. Oops. My salesperson, Dana, was extremely cool about it. I worked things out with my bank and got them the title a week and a half later. The whole time the dealership was cooler headed than I was. They were very understanding and although they could have made it tough on me, they never did. I got the car for a good price and the whole experience was very positive. I would buy a car from them and recommend them to anyone looking for a new Subaru. More
A few weeks ago, I was in the market for a used car. I stopped in to just ask if they had anything for around $10,000.00 or so. The salesman who had greeted me at the door guffawed and said in a very rude stopped in to just ask if they had anything for around $10,000.00 or so. The salesman who had greeted me at the door guffawed and said in a very rude manner, "You aren't gonna find anything like that here" I wouldn't have minded if he had just said, I'm sorry, but at this time I'm not sure if we have what you are looking for. He then proceeded to look out at the car I had driven in (Subaru) and said, "Is that even inspected?" Yes, I replied,"It doesn't look like it, it has a January sticker on it" It was a current sticker for this year and I replied I would know if I was driving an uninspected vehicle. I'm not the type of person who likes to give bad reviews, but I felt about 2 inches tall when I left the dealership. I'm suprised in this economy that a sales person would be so rude to a potential customer. On a more positive note, I have heard very good things about their service department but have not personally had work done there. More

