Capistrano Volkswagen

They didn't have to but they did I've leased two cars from Capistrano VW in the last 3 yeaars and the service has always been great and the experience was always positive. (Fred Evan I've leased two cars from Capistrano VW in the last 3 yeaars and the service has always been great and the experience was always positive. (Fred Evans was my first sales consultant and was great.) I recently purchased a new car that wasn't a VW and found myself with a leased vehicle to return with lots of mileage over the limit. April Dean set me up with the used car department and I ended up with a very decent deal turning in the car. I realize the dealership could have been very unsympathetic to me as I wasn't purchasing a new car from them and stuck me with significant turn in fees but they didn't. So many thanks to April and the team there. They know I'll likely be back in a few years! More

Wonderful Experience Capistrano VW is really top of the line when it comes to car dealerships. The folks at Capistrano VW have a laid back approach and are extremely frien Capistrano VW is really top of the line when it comes to car dealerships. The folks at Capistrano VW have a laid back approach and are extremely friendly and genuine. This is my 3rd car leased at Capistrano VW and each visit is consistently wonderful. The staff is kind, thoughtful and professional. They are there to help you find a car you are happy with and that is what they do! During my last visit, Eric helped me find a car at a certain price point. He was patient, professional and very nice. My fiance and I were very impressed with Eric's customer service skills as well as his knowledge of the cars. After we left the dealership I had a question that Eric answered for me in a timely manner, he even made a follow-up phone call the next day to be sure I liked my car. Customer service is extremely important to me and that is why I have returned to lease my car from Capistrano VW so many times. I would recommend Capo VW to anyone and everyone. More

Great Service! Capo VW had excellent customer service! They were upfront about everything, but made the experience fun and exciting. They were attentive to our needs Capo VW had excellent customer service! They were upfront about everything, but made the experience fun and exciting. They were attentive to our needs and most importantly, LISTENED. They gave us multiple options and it felt like they were really trying to help us out. Additionally, they called our house to see how I liked the car so far and sent a follow-up email which was great. Really excellent customer service. We'll definitely be visiting again and I know where I'm going for my next Volkswagen car down the road! Thank you Steve, Don, Nick, and Paul! :) More

Great Experience!! I looked at a lot of vehicles and found the price on the Tiguan we purchased to be the lowest. The staff is very friendly, knows their products and m I looked at a lot of vehicles and found the price on the Tiguan we purchased to be the lowest. The staff is very friendly, knows their products and made what can be a stressful experience quite pleasant. I struggled with the "No Haggle" pricing structure but feel we got a good deal by paying the sticker. They accommodated my requests and would recommend this dealership to anyone looking for a VW. More

Easy experience Had a great experience with Mike Stieber this past weekend. He and the sales team were very responsive to my needs and helped me to get the vehicle I Had a great experience with Mike Stieber this past weekend. He and the sales team were very responsive to my needs and helped me to get the vehicle I wanted at a comfortable price. More

Go To CapoVW. Ask for Buddy. I am a very happy owner of a new 2014 Passat TDI 6 speed stick. Performance, comfort, & style. Did my online homwork (Kelly Bluebook, Car & Driver, I am a very happy owner of a new 2014 Passat TDI 6 speed stick. Performance, comfort, & style. Did my online homwork (Kelly Bluebook, Car & Driver, Motor Trend--dealer webpages). I live in the San Diego area so I checked in with the VW dealers here first. No luck. Capo VW went above and beyond the call of duty: fair price, terms, and trade-in value for the exact car I wanted. Buddy Holguin was my first contact online and over the phone. Very good to work with, and the VW team backs him up. I wasw considering a Ford Focus or C-Max or Prius befroe talking to my gear-head friends. (wanted a 6-speed 4 cyclinder Camry but they don't make'm any more and this thing is better anyway) Gear-heads all told me the same thing: VW Passat TDI diesel, 6 speed; torque control with the stick and diesel that will outlast you. Seriously, If you're in the market for a new car: Go to CapoVW; ask for Buddy. More

Andrea Cooper and her team Andrea Cooper was recommended by a mutual friend; she was amazing to work with and the customer service and knowledge of the product was outstanding!! Andrea Cooper was recommended by a mutual friend; she was amazing to work with and the customer service and knowledge of the product was outstanding!!!! The sales manager Nick was great and the finance portion was super easy and friendly!!!! More

Capistrano Volkswagen This is the second car we have leased from Capo VW within the last year and both times the experience was flawless. The atmosphere is very laid back This is the second car we have leased from Capo VW within the last year and both times the experience was flawless. The atmosphere is very laid back and comfortable without any of the pressure that usually comes with buying/leasing a car. Every staff member is there to help and has a smile on their face! Our salesperson, April Dean was so accommodating and did everything she could to make our experience stress free. She took care of every detail of our trade-in and lease of a new car over the phone. We did not even meet until we went in to sign the final papers. We were in and out and driving away in our new car in less than an hour. We HIGHLY recommend Capo VW to anyone interested in buying/leasing a car. I challenge you to find a more friendly, low-key dealership in South Orange County that listens to your needs/wants and actually follows through with the best deal for you. Thank you Capo VW for always taking such good care of us! We will be back! PS - We also would like to mention Tom (Manager), Fred (Service) and Paul (Finance). Thank you for your professionalism and willingness to do whatever it took to make leasing a car with Capo VW the best possible experience for us. More

Ask For Jenni Perry I want to express how much we liked Jenni Perry at our first visit to Capo VW. She greeted us warmly and showed us some new cars and took us on a few I want to express how much we liked Jenni Perry at our first visit to Capo VW. She greeted us warmly and showed us some new cars and took us on a few test drives. We then asked about a used car we had seen on line and it just happened to be her old Beetle Convertible. She had taken such good care of it! We decided to buy it after we drove it around and have been very pleased with our Beetle. The purchase process was very smooth and Jenni was very helpful and knowledgeable. I have come in several times for my maintenance checks and Jenni has gone out of her way to make things very comfortable for me. She goes out of her way to address any needs I may have with my new Beetle! We also very much enjoyed meeting Capo VW's friendly manager, Nick Colucci! We highly recommend coming to this dealership to find and buy a car! More

AAAA+ Great installations, impeccable costumer service and very friendly staff. Great cars and great deals, lots of extra gifts with the new car. April made Great installations, impeccable costumer service and very friendly staff. Great cars and great deals, lots of extra gifts with the new car. April made everything so smooth and enjoyable. More