Capistrano Mazda

Cyrena Moreno is the best Service Advisor! I have worked with Service Advisors at Toyota, Lexus, BMW, Acura, and Audi, and Cyrena is one of the best Service Advisors I have ever worked with! Sh I have worked with Service Advisors at Toyota, Lexus, BMW, Acura, and Audi, and Cyrena is one of the best Service Advisors I have ever worked with! She went above and beyond to assist my wife and I with repairing a bumper that had popped out of the clips and a tire guard that had also become dislodged. Her communication was great throughout the process and I look forward to working with her when we have to bring our SUV in for service again. More

A great place makes you feel relaxing Made a deal of my lovely 2019 CX-9 with Jerry Aydemir at the third visit within three days. Don't get me wrong, it's the dealership that made me feel Made a deal of my lovely 2019 CX-9 with Jerry Aydemir at the third visit within three days. Don't get me wrong, it's the dealership that made me feel relaxing even with my three boys and wanted go back again. I wanted to give a shout-out to Jerry who was a friendly, patient, and knowledgeable person helping my family to enjoy the whole process. Also I wanted to say thank you to Whitney Bowens providing the first test drive and working on paper works. After all, Capistrano Mazda is a great dealer that makes you love your new car even more. More

Very pleased The staff was very nice and I appreciated how quick the process went. Lauren was beyond amazing and Jerry was very kind when I came back the next day The staff was very nice and I appreciated how quick the process went. Lauren was beyond amazing and Jerry was very kind when I came back the next day with some additional questions. More

Amazing service Everything went smoothly from walking in the door to driving off the lot. First of all, they have a great beverage selection (and popcorn!) but most i Everything went smoothly from walking in the door to driving off the lot. First of all, they have a great beverage selection (and popcorn!) but most importantly, they know and exemplify great customer service. We worked with Marcin who was friendly, informative and patient the entire way though. They were very transparent and I felt comfortable because they broke down the numbers without hesitation. When it came time to pick up my car, Marcin went above and beyond and even presented it beautifully with a bow! I had a great experience here and would definitely recommend Capistrano Mazda to everyone. More

Great Knowledge Diego was knowledgeable on any and all questions - this is my second time working with him and never felt pushy or out of line. I will do busines Diego was knowledgeable on any and all questions - this is my second time working with him and never felt pushy or out of line. I will do business with him again in the future. More

I love mazda They are so friendly, approachable and they answers questions so well. I can highly recommend Mazda to my friends and family members. Thank you so muc They are so friendly, approachable and they answers questions so well. I can highly recommend Mazda to my friends and family members. Thank you so much Mazda SJC, you the best. More

It was extremely good! I enjoyed the service I received and it was fast. I really enjoyed the experience a lot thank you. I had a very great experience today. I enjoyed the service I received and it was fast. I really enjoyed the experience a lot thank you. I had a very great experience today. More

Top Notch Service I have been very pleased with this dealer and the service department over the two years I have owned my Mazda 3. So far, so good, no problems with the I have been very pleased with this dealer and the service department over the two years I have owned my Mazda 3. So far, so good, no problems with the car, just regular service. The advisors are friendly and knowledgeable and the waiting area is awesome. Since I always wait for my car, I enjoy the TV, internet, snacks, water, coffee, in a comfortable area within easy reach of the advisors in case I need to ask a question. Also, they offer a ride or loaner car for the day. Even a car wash! These amenities compare favorably with dealers selling much more expensive cars. More

100,00 visit 100,00 mile checkup and brakes checked. I scheduled the visit on line but they did not have a copy of the appointment. But, they serviced the car. 100,00 mile checkup and brakes checked. I scheduled the visit on line but they did not have a copy of the appointment. But, they serviced the car. Uber home and return was very convenient. More

Bought Mazda MX-5 Super helpful sales people, and easy car buying experience! Heather Black was amazing to work with on this purchase. Financing was made easy, and over Super helpful sales people, and easy car buying experience! Heather Black was amazing to work with on this purchase. Financing was made easy, and overall, very satisfied. More