Capistrano Mazda
San Juan Capistrano, CA
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Quick and Easy, and food too! I made the apt late Thursday and asked for a 9am apt time the following day and asked for a rush job. I was given a 9:15 apt and a less than one hour I made the apt late Thursday and asked for a 9am apt time the following day and asked for a rush job. I was given a 9:15 apt and a less than one hour time as long as there were no surprises. I needed a couple tires but was still out in less than 1.5 Hrs with a copy of the alignment before and after the tire change and rotation. I am thrilled!!! The agent assisting me kept me informed all the way and escorted me to the food and coffee bar, lounge, she was terrific. I actually had fun!!! More
Service Great service Serena and Ali were great in service and I was able have the service done the same day comfortable waiting area too been a customer for Great service Serena and Ali were great in service and I was able have the service done the same day comfortable waiting area too been a customer for long the people there already know me More
Excellent service The service was on time and efficient and Cyrenaica Morena was friendly and very helpful. Her attention to mY needs as a customer we’re excellent. The service was on time and efficient and Cyrenaica Morena was friendly and very helpful. Her attention to mY needs as a customer we’re excellent. More
Professional and Friendly Sales woman Farouz Mohisefat is such a dynamic person who went above and beyond; along with the Capistrano Mazda staff made my car buying expierence e Sales woman Farouz Mohisefat is such a dynamic person who went above and beyond; along with the Capistrano Mazda staff made my car buying expierence extremely pleasant! More
FIVE STAR FRIENDLY SERVICE All employees dealt with in past and even those who I never dealt with really make sure you are well taken care of. The friendly, professional environ All employees dealt with in past and even those who I never dealt with really make sure you are well taken care of. The friendly, professional environment (from sales and finance to service) at Capo Mazda makes it worth while every time I visit. More
Great Dealership. Cyrena was great to work with. She's very knowledgeable about Mazda vehicles and explained everything on the work order in detail. I can't imagine goi Cyrena was great to work with. She's very knowledgeable about Mazda vehicles and explained everything on the work order in detail. I can't imagine going anywhere else. More
Recall Took longer than expected... drove off and dashboard lights were on so had to turn around and go back... good thing they had snacks and coffee. Proble Took longer than expected... drove off and dashboard lights were on so had to turn around and go back... good thing they had snacks and coffee. Problem was resolved.... they were nice about it, but didn’t expect to be there for 2.5 hours. More
Capistrano Mazda is the BEST The world would be a better place if everyone was like Capo Mazda. This dealership really blows my mind. First, we walked in 3 years ago looking f The world would be a better place if everyone was like Capo Mazda. This dealership really blows my mind. First, we walked in 3 years ago looking for a car for our teenagers. Sales Consultant Marcin Paluch was incredibly knowledgeable and helpful. No pushy sales pressure. Only good things to say about the service department. Family Owned dealership that has taken great care of us. Friendly, reliable and top notch. More
Great experience, quick finance, good training on the car. We set the appointment to come pick up the car and everything went smooth as can be. Mazda CX5 Signature. Lauren showed us all the features we were no We set the appointment to come pick up the car and everything went smooth as can be. Mazda CX5 Signature. Lauren showed us all the features we were not sure about and we left very knowledgeable about the car. Finance took less than 5 minutes as they sent us the paperwork ahead of time. . More
Excellent customer service Staffs were very accommodating and pleasant.The transaction was hassle-free.I would like to thank the manager,Tom, and Diego for a very smooth-sailing Staffs were very accommodating and pleasant.The transaction was hassle-free.I would like to thank the manager,Tom, and Diego for a very smooth-sailing transaction. More