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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,311 Reviews

32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,311 reviews

December 10, 2019

Awesome! I had some rodent damage on my 2019 Cx5. Had it towed in and they repaired it for free. That was really cool. Thanks John More

by twoclinks2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
Dec 10, 2019 -

Capistrano Mazda responded

Thank you for the review and we are so glad you were taken care of by our team! Kate

November 28, 2019

Great service as usual. Everyone is knowledgeable and informative and told me exactly what I needed. The waiting area is pleasant and welcoming as well. More

by nadia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kira Uda, Cyrena Morena, Laura Reiter
Nov 30, 2019 -

Capistrano Mazda responded

Hi Nadia, thanks for your great feedback! It's good to hear that you were happy with your service visit at Capo Mazda and that you enjoyed the waiting area. We hope you'll return for your future service needs! Kate

November 27, 2019

Purchase Very good service from Forouz Mohisefat. Forouz was patient and very friendly. She walk us through the most important safety “gadgets” in our new ca More

by georgejn94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forouz Mohisefat, Tom Deering
Nov 30, 2019 -

Capistrano Mazda responded

Thanks for the great review, George! We're pleased to hear that you had a positive sales experience at Capo Mazda! Your kind words about Forouz are much appreciated and we hope you're enjoying your new Mazda! Kate

November 26, 2019

Attentive & Responsive Staff is attentive and responsive to needs. Utilized courtesy rental car as well. No complaints. Service completed timely and as promised and there More

by SMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
Nov 26, 2019 -

Capistrano Mazda responded

We are glad to hear our staff was attentive and took good care of you! Thank you for your review! Kate

November 26, 2019

Easy, Quick, Left SUPER Happy I went in to just check out some of the deals that were going on but ultimately had thought that I was going to be leasing a VW vehicle. When I saw th More

by thakala6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afzal, Diego Blakely, AJ Jamshidi
Nov 26, 2019 -

Capistrano Mazda responded

Thank you very much for the five star review! On behalf of Heather, Diego and Moe, we thank you for becoming part of the Capo Mazda family! Kate

November 26, 2019

Excellent Service even for a busy day The same morning when I bought the car I decided to request quotes for several dealership in OC. Whitney was the only one that care enough to call me More

by penser11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Bowens
Nov 30, 2019 -

Capistrano Mazda responded

It's great to hear that Whitney was so responsive to your inquiry and that she was able to help you work out a deal. We appreciate your business and hope to see you again at Capo Mazda! Kate

November 22, 2019

Great Service Fourouz Mohisefat provided excellent customer service. She was extremely friendly and made the process easy. Finance was quick and painless as well to More

by emily.jensen70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forouz Mohisefat
Nov 25, 2019 -

Capistrano Mazda responded

Thank you Emily for the positive feedback on your experience working with Forouz! We are very happy to hear she made purchasing a car with us easy and painless. Enjoy your new Mazda! Kate

November 20, 2019

Effective Professional A professional kind staff. Clean comfortable seating area. Coffee and water available, along w WiFi. Keep me informed regarding the schedule of when More

by pajamagrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not recall service lady’s name. , Forouz Mohisefat
Nov 21, 2019 -

Capistrano Mazda responded

Thank you very much for your 5 star review and recommendation of our service department. Thank you for being part of the Capo Mazda family! Kate

November 19, 2019

First Time Car Buyer My experience at Capo Mazda was great! Friendly employees that don’t pressure you into pulling the trigger. They truly made me feel comfortable buying More

by taylorrabkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Black, Moe Afzal, AJ Jamshidi
Nov 19, 2019 -

Capistrano Mazda responded

Hi Taylor, Congratulations on your new vehicle and welcome to the Capo Mazda family! Thanks for sharing your great experience with our dealership! Enjoy the road ahead and please let us know if there's anything else we can help you with. Kate

November 18, 2019

Best first time car buying EVER! Forouz helped me achieve the best car buying experience ever! I would recommend anyone to buy at Capo Mazda when looking for a Mazda. Thank you for ev More

by gmekenzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paige Salmon, Forouz Mohisefat
Nov 19, 2019 -

Capistrano Mazda responded

Thank you so much for taking the time to tell us about your recent buying experience with Forouz. He is a wealth of knowledge! Very glad he helped you find a vehicle to fit your needs. We appreciate your business. Enjoy your new vehicle! Kate

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