Cape Coral Chrysler Dodge Jeep Ram
Cape Coral, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Got our car! It always seems to take a long time to visit a dealership to complete a transaction....it was worth the time spent there to get the vehicle we wanted! It always seems to take a long time to visit a dealership to complete a transaction....it was worth the time spent there to get the vehicle we wanted! More
Job well done All employees were courteous and the work was completed as promised on time and at the quoted price. I highly recommend this dealership if you are loo All employees were courteous and the work was completed as promised on time and at the quoted price. I highly recommend this dealership if you are looking for a great service experience. More
Not all issues resolved My service advisor Rhonda Boehmer was happy, friendly and attentive and took care of me which is always a plus I believe she is an asset to your depar My service advisor Rhonda Boehmer was happy, friendly and attentive and took care of me which is always a plus I believe she is an asset to your department along with the young lady in the Hetz rental department and your driver Carlos. However I wasn't satisfied with a majority of my issues not being addressed with the infinite statement we could not duplicate the problem. Thruthful I don't believe the adequate time was spent to look for the problem which is a concern for me. The facility is always clean, neat and tidy which is nice to see in a dealership but in my opinion with out smiles and enthusiasm in your staff and management you can be as clean and spot less but the invite isn't there it is a very cold environment and I don't mean in temperature. Rhonda was the only one in the entire facility other than the Hertz rental employee that was actually smiling and or even giving off a positive vibe. Sad to see an entire staff look that unhappy. Looks and cleanliness are not everything employee happiness and enthusiasm towards the customers is what brings people in the door. By giving customer service and friendliness below a 4 star that is STRICTLY ONLY because of Ronda, Carlos and the Hertz employee. More
Unfortunately 1 * must be given, although it's certainly un This place should honestly be shut down! After scheduling a recall service that was committed to me on three different occasions to take only two hour This place should honestly be shut down! After scheduling a recall service that was committed to me on three different occasions to take only two hours, we left over 6 hours later with our vehicle. Over 6 calls were made to three different employees of the service department, including two managers, none of them returned! Blake Hughes gave the most poor not- excuse for the lack of service that I have ever been given, anywhere! We were prepared to consider buying a new vehicle. We will never visit this place again! More
Lo mejor! Giankarlo Serrano! El mejor lugar pa coger su Carro con la mejor atención y muy amables y atentos ah todo los pedidos y consigues todos tus sueños! Si quieren hacer sus El mejor lugar pa coger su Carro con la mejor atención y muy amables y atentos ah todo los pedidos y consigues todos tus sueños! Si quieren hacer sus sueños realidad solo pregunten hablar con Giankarlo Serrano. Simplemente la persona mas honesta en el negocio de carros. More
Comfortable Experience We decided to replace our Chrysler Town and Country Van. Wei were ready for an experience that was not necessarily as easy as we always had with our We decided to replace our Chrysler Town and Country Van. Wei were ready for an experience that was not necessarily as easy as we always had with our dealer of 20 years before we moved to the Cape. Well we were totally blown away. They listened to what we wanted and showed us what we were interested in. When it was determined that they didn't have the exact vehicle we wanted in stock, they immediately started to locate a vehicle at another dealer that met our needs. They found it and had it ready to deliver in two days. This was an extremely comfortable experience and felt just like dealer we dealt with for 20 years! Joseph Aviles was absolutely great and made sure our experience was good and successful. Thanks Joseph for all of your help and we are proud to be part of the Cape Coral CDJR family. More
Garbage Service Four trips to get a vibration out of my new Ram 1500, and it still vibrates. The guys in the white shirts that manage the service techs are useless. I Four trips to get a vibration out of my new Ram 1500, and it still vibrates. The guys in the white shirts that manage the service techs are useless. I had to leave work early to drive 1.5 hrs from work to get there before 6 so Hertz could rent me a car because they dont have loaners. Which also means you cant drop it off for service on Saturday or sunday because Hertz isnt there. It was a complete cluster eff and I will never go back. Nobody knew who was doing what and where so and so was, just a disaster. Dont waste your time buying a vehicle there because they cant service it worth sh*t. More
Easy process The sales reps that helped me were very attentive. Very nice as well as patient. The process was fairly simple as a first time buyer. The sales reps that helped me were very attentive. Very nice as well as patient. The process was fairly simple as a first time buyer. More
The best!! Everyone at this dealership is wonderful. I hav never had a better experience at any dealership in my life. The people there really make you feel spec Everyone at this dealership is wonderful. I hav never had a better experience at any dealership in my life. The people there really make you feel special. More
2016 journey Excellent service,great personnel,comfortable waiting area.While not totally happy with endurance of my vehicle.you could not ask for a better group o Excellent service,great personnel,comfortable waiting area.While not totally happy with endurance of my vehicle.you could not ask for a better group of people in the service area. More