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Campbell Ford - Service Center

Niles, MI

4.6
850 Reviews

850 Reviews of Campbell Ford - Service Center

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June 29, 2023

I already answered this survey. Didnt know it e weould be the same thing. Everything was great!! More

by CMCCANN1
Service Time
Recommend Dealer
Yes
Employees Worked With
Tony Coshow, Jacob Dawson, Moe Simon
June 24, 2023

All very friendly, Tony was great. would recommend Campbell Ford to everyone. Didn’t take long to make repair More

by Johnrg
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
June 21, 2023

We received Prompt service from Friendly workers. We appreciated the car wash, too. Jacob has always bed. Cordial & respectful. More

by CMCCANN1
Workmanship
Recommend Dealer
Yes
Employees Worked With
Tony Coshow, Jacob Dawson
June 17, 2023

Very convenient mobile service to fix recall on 2018 Ford Edge. Service guy was very polite. More

by sbunch0
Recommend Dealer
Yes
June 11, 2023

Lack of communication. Never heard from them until I called for update. I had major work done and it was over 2 weeks in the shop. Just let me know the progress is all I am More

by MARKSZERENCSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

Austin is great to work with. He explains everything down to a T, definitely recommend austin to anyone! More

by Ariel cauffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

Austin is great to work with, he’s very good at explaining everything down to a T. I definitely recommend working with him. More

by Ariel cauffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

Pretty swell guy. Informed me of some of the mavericks features. I will definitely come here for my service forever. More

by SCHAU.ERIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Bell, Jacob Dawson
June 07, 2023

I had a phantom rattle in the front right wheel area that took several diagnostic steps to solve More

by BUCKMILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow, Judy Dawson
June 02, 2023

Great service, fast, efficient work, great prices, friendly staff. Appointments easy to schedule. Offers car pickup and dropoff. More

by Ksieting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow, Jacob Dawson
Jun 02, 2023 -

Campbell Ford responded

Thank you so very much for the feedback. We have been working very hard as a team to expand our Remote Customer Experiences such as Pick up and Delivery as well as Mobile Service repairs. This feedback let's us know we are moving in the "RIGHT DIRECTION">

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