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Camelback Toyota
Phoenix, AZ
4,278 Reviews
This is a state of the art facility utilizing "green and solar" technology. Please allow us to show you why we are an 5 time winner of Toyota's highest award, "The Presidents Cabinet Award" given to only 12 Dealers in the U.S. We want to earn your business your way!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,278 reviews
March 20, 2024
It was amazing due to Paloma going above and beyond to help me out and get me into the car I wanted, very professional and courteous, tremendous help help me out and get me into the car I wanted, very professional and courteous, tremendous help More
by Rfannkeg711
Employees Worked With
Paloma
March 19, 2024
I had an excellent experience purchasing my vehicle through Ashtyn at Camelback Toyota. My prior experiences with dealerships were bad due to long drawn out negotiations and a lot of frustrations. Asht through Ashtyn at Camelback Toyota. My prior experiences with dealerships were bad due to long drawn out negotiations and a lot of frustrations. Ashtyn made sure that everything went quickly and in my favor so that I was in and out in record time. Ashtyn found me the vehicle I wanted and at the price I desired. Thank you! More
by Brynnkathleenwilliams
Verified CustomerMarch 18, 2024
You have horrible customer service. For me to describe how much of a run-around I was given on so many issues, this review would need to be an epistle. For the consumer beware: After pu For me to describe how much of a run-around I was given on so many issues, this review would need to be an epistle. For the consumer beware: After purchase, I had several issues with my lease. I left 11 (ELEVEN!) messages there, and no one -- NOT ONE PERSON -- called me back to help me resolve my issue of a registration and key fob I was not given at purchase. The staff lied to me. I was hung up on several times. The finance manager Luis and several others have voicemails from me - never returned. I asked my finance person Miguel for a manager's contact. Never got an email back. I asked for help when I felt helpless, and no one there seemed interested at all in helping me solve my problems, including a matter of $600 owed me. This went on for 5 weeks and a dozen more unanswered emails and phone calls. Six (SIX!) weeks into my trying to get several of Toyota’s mistakes corrected, I finally received a call from their “customer service” person, and she was aloof - and at times even cavalier - on the phone when she “let me” discuss my issues. It is the last time I will lease or buy a car from you, obviously, and perhaps the last time I’ll purchase a Toyota altogether, after 10 years of being a Toyota owner; that is how poorly everyone there has done their job. Awful. Get some quality control in place, Toyota. You should feel ashamed to have a dealership like this repping you. More
by Plazzy Sarco
Employees Worked With
Other Employees :
Katrina in customer relations; Miguel Silva in finance
