Camelback Hyundai
Phoenix, AZ
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Amazing Employees The sales man Paul and his manager were extremely nice and understanding. They both are a huge asset to your company and deserve this amazing survey. The sales man Paul and his manager were extremely nice and understanding. They both are a huge asset to your company and deserve this amazing survey. Thank you guys again for everything you did. Im extremely happy with my new car. More
Worst dealership in the State of AZ They lie!!! Dishonest!!!! Don't return calls!!! Purchased my car from them it wasnt what i wanted but was told to make all payments on time for 1 yr a They lie!!! Dishonest!!!! Don't return calls!!! Purchased my car from them it wasnt what i wanted but was told to make all payments on time for 1 yr and i can come back and trade it for a new vehicle. I did that and went back. They lied!!! Had me sitting in there for 3hrs and said i need a cosigner and they didnt need good credit. I asked what are my chances on getting the car with a cosigner and they said 100%. So i got a cosigner. After another 45 minutes one of the sales managers come out and say "we are waiting to hear back from the bank, it may take a few hours so we will call you. They never called. I called every day for a week and noone called back.Did I mention they lie!! More
dishonest From MSRP not matching the online price, to not honoring the OTD offer, to outright lying about the mileage on the "true mileage" form they had me sig From MSRP not matching the online price, to not honoring the OTD offer, to outright lying about the mileage on the "true mileage" form they had me sign. I should have walked out the door a number of times. Salespeople so full of BS it was incredible. Love the Soul, hated the experience. Was under time constraints, so stuck it out. More
Unethical Long story short They posted an Internet price online of a used vehicle and when we drove from Tucson they added over 3k in fees that they stated were Long story short They posted an Internet price online of a used vehicle and when we drove from Tucson they added over 3k in fees that they stated were not negotiable to the price of the car. After hours of pointless wasted time We finally came to a deal and at the last minute they changed it. We left. What a nightmare! If you want the stereotypical nightmare experience that every comedian jokes about then go. But if you have better things to do like a dentist appointment I suggest you look other places. More
manipulation at its finest they pulled me in saying they wanted to buy my car. Of course that was the first lie and manipulation to get me in. So of course I had to look at new they pulled me in saying they wanted to buy my car. Of course that was the first lie and manipulation to get me in. So of course I had to look at new cars. After six hours of no food hanging out in my pajamas and being delirious of course I signed for a new car that was double my now Car Payment and I didn't need. Came back 16 hours later to tell them this wasn't going to work. & I was treated with complete arrogance and as if I wasn't a highly educated human being. The bottom line is I was manipulated and then when I came back they made sure so I couldn't get my old car back as I sit here crying in front of the dealership in my new car that I don't want all I can say is unless you want to sit for 6 hours he lied to on every turn and not get what you want come here More
Worst Experience - Don't go to this dealership Worst experience. I worked with Scott Monteiro over email to buy a new car and we agreed on a price over email and phone. I went to the dealership and Worst experience. I worked with Scott Monteiro over email to buy a new car and we agreed on a price over email and phone. I went to the dealership and confirmed the price with Soctt more than few times before the test drive. They made us wait for 3 hours and finally they said price went up by $2,000 because of appearance package, window tint, protection coating and other misc.. things. In the mean time their finance department was fraudulently trying to run my credit report even though I told them I am paying cash. Don't waste your time by going to this dealership. Don't trust anything Scot Monterio says. If you still end up going after all the warnings double/triple check everything before you sign. One of the worst dealers in the valley. More
Thank you Andrew I stopped by the Hyundai dealership with my mom who was looking for a vehicle. Luckily Andrew was our salesman and made vehicle shopping very enjoyabl I stopped by the Hyundai dealership with my mom who was looking for a vehicle. Luckily Andrew was our salesman and made vehicle shopping very enjoyable. My mom told him the payment she was looking for and he showed her what vehicles would work. She left in a vehicle that worked in her price with the features she wanted. We will definitely be back to see him! More
BEWARE OF CAMELBACK KIA!!! I had a deal in place for a Kia at Camelback, and as I stated many times to them, the car had to have CRUISE and KEYLESS entry. the vehicle I I had a deal in place for a Kia at Camelback, and as I stated many times to them, the car had to have CRUISE and KEYLESS entry. the vehicle I CLEARLY STATED I was interested in was to have CRUISE and KEY LESS entry. Sometime during negotiations, they switched to a vehicle WITHOUT Cruise and Keyless entry. When we went back Tuesday 5/26/15 to complete the sale, my wife was led to a car, and noticed it had NO CRUISE. The sales person, acted shocked , and then said, gee wait, I just noticed it has no keyless entry either. Can we upgrade you to a model that has those. We never got the $25 visa card they lured us way down there for. They had NONE, I was told. And told the same thing Tuesday. I went to Tempe Kia a week ago, and the salesman there was honest, and told me the True Value price I had of 15K, was NOT a model that had cruise/keyless entry. THAT WAS FINE. I thanked him for explaining that. As you see from below, Camelback promised they could do it, then switched to the lesser equipped model, seemingly thinking we wouldn't notice , or would be enticed to pay more. Plus the car they showed us was filthy with bird droppings all over it. Nice presentation. STAY AWAY FROM THIS PLACE - go to another dealer- Tempe, Horne, Mark , Earnhardt I have automatic Fortes with keyless entry and Bluetooth starting in the mid 14s. It sounds like these have all the equipment that you want. Do you have at least 20 minutes tomorrow to come check one for our memorial day sale. I can give you a $25 visa card just for stopping in. Thank you Sales & Leasing Consultant Camelback Kia 1450 E. Camelback Road Phoenix, Arizona 85014 More
Great salesperson I came in looking between the Optima and the Sonata. I worked with Ben and he was great. He worked with me for two hours showing me everything about I came in looking between the Optima and the Sonata. I worked with Ben and he was great. He worked with me for two hours showing me everything about the Optima and going on multiple test drives. He never pressured me to buy. I bought the Sonata next door but I wish I could have bought it from Ben. More
Tele-marketer xxxx!!! I bought a new car from this dealer in 2012 when it was Nick Meyer Kia. After one year this dealership has badgered me to trap in my car to get a newe I bought a new car from this dealer in 2012 when it was Nick Meyer Kia. After one year this dealership has badgered me to trap in my car to get a newer car for less money (riiiiight). I have told them on multiple times to add me to their Do Not Contact list. They promise I'll never get called again. I still get a handful of calls a year from them. I just got a call and an email from Tanya Genack with the same song and dance. So, if you like a dealership to bother you year after year then this is the place to go. I have made it a personal goal to tell everyone I come in contact with to avoid this place at all cost! More