Camelback Hyundai
Phoenix, AZ
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Expert Customer Service Scott Monteiro was the sales manager I worked w/over the phone and I was shocked at how efficient and easy he made the process. I did my research into Scott Monteiro was the sales manager I worked w/over the phone and I was shocked at how efficient and easy he made the process. I did my research into the 2015 Sonata, like a well built athlete in a suit, but was unsure on pricing and which trim level/package would work best for my needs and budget. Scott was courteous unlike some of the other Hyundai dealerships in the valley. He genuinely seemed to care and diligently answered my questions/concerns before I was able to commit to come down. Every other dealership only wanted to know when I was coming down but Scott went about it how I would like to be treated and guess what... I chose Camelback Hyundai and love my new Sonata! More
Great experience Came in after talking with Scott on the phone about buying a new Santa Fe, great customer service from our salesman zaid and his manager Scott , they Came in after talking with Scott on the phone about buying a new Santa Fe, great customer service from our salesman zaid and his manager Scott , they gave us the deal we wanted and valued our time we were in and out within two hours greatest car buying experience More
Awesome Customer Service I would recommend this dealership to all my family and friends. I got Terrific customer service from Bernie and Scott . They were great and very help I would recommend this dealership to all my family and friends. I got Terrific customer service from Bernie and Scott . They were great and very helpful. Thank you to you Both. I will definitely be coming back here from now on. Camelback Hyundai amazing More
amazing dealership So happy with my purchase!my salesman was spectacular. I'm truly satisfied i absolutely love my car and my deali would recommend Hyundai to my relativ So happy with my purchase!my salesman was spectacular. I'm truly satisfied i absolutely love my car and my deali would recommend Hyundai to my relatives More
True rating is 0 stars Shady and dishonest, misleading advertizing all the way. Frivolous interpretation of terms such as "rebate" and "savings", rude and incompetent sales Shady and dishonest, misleading advertizing all the way. Frivolous interpretation of terms such as "rebate" and "savings", rude and incompetent salespeople just to name a few. Wasted 2 hours there yesterday trying to purchase Kia Soul at advertised price of $13,656 (plus tax, tags and fees of course) which in the end came to its MSRP of nearly $19,000 - what unimaginable BS! Honestly, I don't know how they are still in business. More
Best experience I was very pleased with my experience. I love my car. My salesman explained everything with much detail, and got me the deal I wanted. Satisfying expe I was very pleased with my experience. I love my car. My salesman explained everything with much detail, and got me the deal I wanted. Satisfying experience More
Awesome! Two thumbs up for you guys!I would have never thought that employees would have such great customer service to offer, I am glad I came here and I will Two thumbs up for you guys!I would have never thought that employees would have such great customer service to offer, I am glad I came here and I will continue to do so. More
Do your homework before stepping on this lot. Do your homework before you come to this dealership. They are one of those dealerships that advertise a low price to get you on the lot and then add t Do your homework before you come to this dealership. They are one of those dealerships that advertise a low price to get you on the lot and then add thousands in overpriced options that they conveniently fail to mention. I went to this dealership to help my niece find a Kia Soul. The dealership advertises a new Kia Soul base for $13,388. I call and talk to a salesman, Steve, and he says to come on down and yes they have them in stock for the advertised price. We sit down to come up with a price including our trade-in. The $13,388 car has a final sticker price of about $22,000. The roughly $4000 in options include a spare tire, window tint, door edge guards and the good ol' paint protection. That is worth $4000? To me the whole option list should be worth about $350 -- for the tint and the spare tire (which Kia doesn't include as standard equipment). I asked the sales manager about the cost of the spare tire and he tells me that they paid $350 for the spare tire...that's their cost...$350 for a spare tire. Maybe they should check Amazon.com -- they have them for $152 ha, ha. We make an offer and they come back at us with an out-the-door price of $22,300 -- they're giving us an entire $100 for our trade in. Take away the tax, title, and license and they upped the price about $6752 from their advertised price on their website. We got up and walked out and told them not to contact us. Their advertised price includes a whole lotta "rebates" that you have to qualify for...guess what, nobody can qualify for all of them and then they add lots of overpriced worthless options like paint protection (which many dealers do, but they dismiss them when you come down to haggling over the final price). Wish I would've check Yelp or dealerrater.com before shopping...not very many good reviews on this dealership. Do your homework or they will eat an inexperienced car shopper alive. ******Update -- Went to Horne Kia. They had an ad for $4000 off all new Kia Souls...got the deal we were looking for -- $1300 for trade (Camelback offered $100) OTD for $15,600 with trade in. Much better than the $22,300 at Camelback. Imagine a dealership that had advertisements that actually have meaning and value...maybe Camelback Kia should try that???******** More
Shady dealership Don't waste your time with this place very shady place they add on fees you have an loan and they change the terms they will never get my business Don't waste your time with this place very shady place they add on fees you have an loan and they change the terms they will never get my business More
highly recommend Camelback Hyundai They were very good to work with and would highly recommend them. I have already told a couple people its worth the drive from Tucson. They were very good to work with and would highly recommend them. I have already told a couple people its worth the drive from Tucson. More