Camelback Hyundai

Great Experience I went into the dealership to get information on a new genesis that I was looking at getting in about 2 weeks, I met with Justin (Sales) and Kurt (Man I went into the dealership to get information on a new genesis that I was looking at getting in about 2 weeks, I met with Justin (Sales) and Kurt (Manger) who were very informative and answered all of my questions, with this experience compared to other dealerships I will be back to purchase. More

AWFUL CUSTOMER SERVICE They NEVER return calls. Getting a hold of someone on the phone is IMPOSSIBLE. Going down there and no one ever knows what to do. I cannot wait to They NEVER return calls. Getting a hold of someone on the phone is IMPOSSIBLE. Going down there and no one ever knows what to do. I cannot wait to be done with KIA and I would never recommend anyone I know to use them. We are in this just over a year now. Everyone was helpful until we signed the dotted line, now they could care less. More

Happy customer!!! I just bought a new Santa Fe from Kurt and Tom. They gave me a great deal and the whole experience was not bad at all! They also gave me a good price I just bought a new Santa Fe from Kurt and Tom. They gave me a great deal and the whole experience was not bad at all! They also gave me a good price on the clunker I traded in! Thanks again guys!! Rob More

Very direct very good with your time Kurt Fowler really knows his stuff. He made me feel at ease, and though I wasn't ready to buy a car today, he made me feel welcome to try at a later d Kurt Fowler really knows his stuff. He made me feel at ease, and though I wasn't ready to buy a car today, he made me feel welcome to try at a later date. I am definitely coming back. More

Awesome customer service! I purchased a new Sol from Camelback over the weekend and was very impressed with their staff. My salesman, Jon was knowledgeable and professional. I I purchased a new Sol from Camelback over the weekend and was very impressed with their staff. My salesman, Jon was knowledgeable and professional. I wold highly recommend this dealership to anyone in the market! More

I'm a very happy with my 2015 Tucson My sales professional Tammy Jarrin is awesome. If you are looking for a new car I would recommend her to everyone also the sales manager and my financ My sales professional Tammy Jarrin is awesome. If you are looking for a new car I would recommend her to everyone also the sales manager and my finance manager Kat Ortiz. I love the fact that they speak Spanish since most of my referrals will be Spanish speakers . More

Great service Kurt Fowler was so helpful and super easy to work with. Very professional and provided great service! We will do business with him again! Thank you!! Kurt Fowler was so helpful and super easy to work with. Very professional and provided great service! We will do business with him again! Thank you!! More

Made car buying easy!!! Scott was just wonderful, I was so excited to drive off the lot! Thanks for everyone who made this experience worth while. I will definitely be recomm Scott was just wonderful, I was so excited to drive off the lot! Thanks for everyone who made this experience worth while. I will definitely be recommending this dealership to others. More

Outstanding Service!! After i lost my car, i came into the dealership and got a steal on a used vehicle!I love my new car, Thank you Scott for your help! After i lost my car, i came into the dealership and got a steal on a used vehicle!I love my new car, Thank you Scott for your help! More

shady-dishonest-high pressure, and more negative adjectives If I could come up with a list of every negative adjective in the dictionary, I'd list them here. Like others have said, if I could give them ZERO st If I could come up with a list of every negative adjective in the dictionary, I'd list them here. Like others have said, if I could give them ZERO stars, I would. Our sales guy was okay, but then came the high pressure sales manager. Essentially they play good cop/bad cop, and get mad when you don't succumb. Here's the story - This place listed a used Honda Accord with about 10K miles on it for about $18,600 on the internet. Contacted them online, and they confirmed it was available. Went in to see it and it had "just" been sold before I got there. When they tried to redirect me, I just said no - I had come specifically for that car. So far so good, right? The next day, I get a call/text from the sales guy saying - miracle of miracles - the sale hadn't gone through and the car was now available. I once again drive over 25 miles to go see the car. When we get there, it's there alright - except it has about 1500 miles more than listed. We asked about the difference, and the explanation was that the driver from the day before must have put the additional mileage on. WHAT?!?! LIE number one. It was clear that wasn't the case when the CARFAX didn't bear out the story. We took it for a test drive. What's that smell? Luckily, we were driving on a rainy day in Phoenix, and the humidity brought out the smell in the car - smoke & skunk. They promised us they could detail it out, but in retrospect, I HIGHLY doubt that it's possible, or that they would honor it. Then, we sat down to talk about price. To make a long story short, they advertised it for $18,600, and refused to sell it for less than $26,000! LIE number two. When they wouldn't budge, we decided to walk out. This is when Mr. High Pressure Sales Manager comes in. His tactic was basically to tell us we were stupid for not taking the sale. And, he tried to leave us there stewing - I suppose because he thought we'd "come to our senses" on his ridiculous deal. We ended up just walking out almost completely unattended (the sales guy gave us his card as we headed out - he even stalled in getting us his card, like that might make a difference). We ended up going to another dealership (Arrowhead, if you want a good one), and bought a NEW Accord for thousands LESS THAN what this place wanted for the ragged, old, two-owner, higher-mileage, smoke/skunk smelling used car STRONGLY RECOMMEND DOING ZERO BUSINESS WITH THIS PLACE. More