Camelback Hyundai
Phoenix, AZ
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Wonderful experience As a first time buyer, I was a little nervous when I came to Camelback Kia but Victor made me feel right at home and gave me a great deal on my Kia op As a first time buyer, I was a little nervous when I came to Camelback Kia but Victor made me feel right at home and gave me a great deal on my Kia optima! More
Great experience Service was good. Zachary Whitney was very professional and courteous. We will go back when it's time to buy a car or Kia. Thanks Service was good. Zachary Whitney was very professional and courteous. We will go back when it's time to buy a car or Kia. Thanks More
Wonderful Great customer service! Jon Vontesmar was exceptional. We will be recommending him to our friends. And we absolutely love our new Sol and next time we Great customer service! Jon Vontesmar was exceptional. We will be recommending him to our friends. And we absolutely love our new Sol and next time we purchase a new vehicle, we will definitely use Camelback Kia. More
Be careful, dont be afraid to walk away. The sales and finance staff are nice and friendly. This should have been a sign. I had to resign the paperwork for my car multi times. Each signing br The sales and finance staff are nice and friendly. This should have been a sign. I had to resign the paperwork for my car multi times. Each signing brought with it a higher interest rate. 2 or 3 weeks after originally signing, they finally found a lender. The car is 3 years old, $15,000 financed. I immediately need to replace the tires, approx $450, the brakes need replacing and the a/c blower motor is going out as well. The dealership said they will look at the a/c but they will not fix it. The need to replace the tires is partially due to the poor quality previous alignment job. The dealer agreed to re-align but not until after the loan is funded. Now that I have called the lien holder and confirmed that the loan has funded, (the dealership never called to inform me), I will attempt to get the alignment through the service department. The person that helped me in finance, set me up on a bi-weekly payment plan, which is awesome and makes sense as it reduces interest and pays off the loan early. However, he failed to disclose that I would be making a double payment within a one month time frame. $433, two weeks later $215, two week later another $215. In total, I spent around 16-20 hours in this dealership. Most of the time was spent waiting and the staff not communicating what was going on. It seemed as if the car I drove home was the only car that they wanted to show me, it was also the first car they showed me. I insisted on driving one other car. Immediately after the test drive, the dealer insisted that we keep talking about the first car they showed me. Nothing like grabbing all of your spare change for a down payment, then having to do it again to make repairs to a freshly financed $15,000 car, and then doing it one more time to cover the first months payments. If I were to do this process again, there is no way I would accept this car in its current condition, I would have walked away when they were not able to find a lender on the spot, (they said that's normal, but truth is, every other dealer will know your lender before you walk out the door). and having to sign multi times, not very professional. This is far from being the first car I have ever financed, this was not a normal experience. More
Shady people Johnny Gomez and sales manager Chris Quintana will waste your time. They will make promises to get you in, run numbers they probably can't get you, an Johnny Gomez and sales manager Chris Quintana will waste your time. They will make promises to get you in, run numbers they probably can't get you, and eventually unwind you. Don't trust this place go elsewhere. Chapman Hyundai is way a place with honest people. Don't go to Camelback Hyundai. More
Great Dealership! I purchased a new Kia Optima from these guys this weekend and I can't be happier with my experience. I got exactly what I wanted with out the haggling I purchased a new Kia Optima from these guys this weekend and I can't be happier with my experience. I got exactly what I wanted with out the haggling and typical run around! Thank you Camelback Kia team! More
Good ppl I had a great expirence at CamelBack Hyundai! I look forward to coming back as well as letting my friends and family know to stop by and see Sales Man I had a great expirence at CamelBack Hyundai! I look forward to coming back as well as letting my friends and family know to stop by and see Sales Manager Kurt Fowler or Scott M. And make sure to ask for Sales consultant Carlos Reger very honest humble group of people. More
Great positive experience My salesman Jeremy Robertson made it a priority to acknowledge my wants and needs throughout the buying process. During the process his manager Kurt F My salesman Jeremy Robertson made it a priority to acknowledge my wants and needs throughout the buying process. During the process his manager Kurt Fowler made sure to come out to introduce himself and thank me for coming in. Overall just a great buying experience, I will definitely recommend this dealership to friends and family! More
Fantastc Service Kurt ( manager) and Kristin made this a no pressure, pleasant experience, We will Definitely come back when ready to make our final purchase. I was s Kurt ( manager) and Kristin made this a no pressure, pleasant experience, We will Definitely come back when ready to make our final purchase. I was stressing on thinking about coming in to shop for a car.... I now know I don't have to be worried...these two actually care about the customers and show it!! More
Happy Camelback Customer! I must admit, that I was a bit afraid of going car shopping, especially alone! Upon arriving at Camelback Kia, I was greeted and immediately put at e I must admit, that I was a bit afraid of going car shopping, especially alone! Upon arriving at Camelback Kia, I was greeted and immediately put at ease. I was able to shop without pressure with their friendly staff. I was already working with another dealership when I stopped in to Camelback and already set an appointment and felt it was necessary to try at least one more place. They wished me well and sent me on my way with their offer. After five minutes of a nightmare with the other guys I literally came running back! I called Camelback Kia on my way and they had my paperwork ready for me when I got there. I am now a happy Kia customer! More