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Cable Dahmer Kia of Lawrence

Lawrence, KS

4.4
1,023 Reviews
At Cable Dahmer Kia of Lawrence we believe every day is another chance to be better, to solve problems, and to support our community. We’re proud to be part of Lawrence, KS as your local Kia dealership. We don’t want to be just another car dealership, we want to be your favorite car dealership you trust and enjoy working with. Whether you’re shopping for a new Kia, a quality used car, scheduling service, or looking for parts and accessories, we’re here to help every step of the way. At Cable Dahmer Kia of Lawrence, you’re more than a customer, you’re part of our family.
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1225 E 23rd St

Lawrence, KS

66046

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Showing 1,023 reviews

March 05, 2018

Great quality and customer service! Lawrence Kia was amazing. Nick Williams is very friendly and never made me feel pressured to purchase. I walked out with the car I wanted and couldn't More

by LeticiaShore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Herring, Nick Williams, Will Thompson
February 28, 2018

Trustworthy Went in for brake work, was told by an independent quick lube company that I needed new pads, rotors and a caliper. They pulled it in within 10 minute More

by Big Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Denning, Nate Howe, Will Thompson, Tim Woods
February 28, 2018

Maintenance check The guys over at lawrence kia do a great job with servicing my vehicles each and every time. Very low pressure and easy to work with. Thanks again guy More

by Tmiddleton2323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Denning, Nate Howe, Will Thompson
February 01, 2018

Great service Lawrence Kia, thank you so much! You guys were great. 10/10 recommend. I was in a major pinch and the guys there really did me a solid. My car was rea More

by Mazda momma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Denning
February 01, 2018

Great experience One morning my vehicle wouldn't start, so I called the guys over at kia and they made sure to take care of it. I got a new battery and was on my way i More

by Tmiddleton2323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Denning, Nate Howe, Will Thompson
January 30, 2018

Good service. Great people. Every time I come in I know these guys will go above and beyond for my wife and I. This is why I will continue to come back. More

by Qcrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Denning, Nate Howe, Will Thompson
January 27, 2018

Nick was great to work with We told Nick what we were looking for and that is exactly what he delivered. Great experience and we ended up with a great car, excellent condition a More

by Don
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Williams, Jacob Luginbill
January 06, 2018

Do not deal with them Do NOT deal with Lawrence Kia! We found a 2015 Subaru Outback on Car Gurus and decided to investigate further on their website. Just to see inventory More

by Baseballdad1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kymbre Dwyer
Jan 08, 2018 -

Cable Dahmer Kia of Lawrence responded

Hi Scott, We apologize if it “seemed” like you were having a bait and switch experience. We sell a lot of cars to out-of-state customers and pride ourselves on the low turnaround time on vehicles. Because of this, we post all our cars online as soon as we purchase the vehicles additionally indicating on our website the vehicle is "Newly Acquired". All our used car sales are contingent upon vehicle arrival times, reconditioning and final test drive by our customers. Unfortunately, we made a mistake in scheduling an appointment. We have reviewed this issue with the associate Kymbre and taken this time to retrain our sales staff and call center staff. I spoke with Sam Rajapakse our Used Car Manager and he told me about a follow-up phone conversation he had with you after you posted this same review on multiple review sites. In order to build a relationship with you, he offered to pay for your toll and gas used to visit the dealership, additionally he offered to drive the vehicle to your doorstep for a convenient test drive and concierge like buying experience. If we used bait and switch sales tactics, why would we offer to deliver the car to your doorstep for a test drive? Additionally, if you look at our reviews, it shows we go the extra mile, but we are human and mistakes happen from time-to-time. Sam told me you declined his offer and had made your mind up. I really wish you would have taken him up on the offer because we do want to earn your business.

January 02, 2018

Service The guys over at kia always do a great job on servicing my vehicles. needed a battery put in my vehicle and they made sure they got it done fast. More

by Ajohnson32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Denning, Nate Howe, Will Thompson
December 09, 2017

Oil change Took my car in for a oil change and it was easy and painless. Darin is always very friendly and helpful and I know I can trust him and his staff to ta More

by debkk62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Denning
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