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Cable Dahmer Cadillac of Kansas City

Kansas City, MO

2.9
84 Reviews

1151 West 104 Street

Kansas City, MO

64114

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84 Reviews of Cable Dahmer Cadillac of Kansas City

October 16, 2024

These folks are amazing! !! Specifically, Marco, my salesman…Taylor, sales manager…and Ferris, finance master!!! Life circumstances necessitated two car deals in less than a More

by jusjroc723
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Martini, Taylor, Ferris
August 01, 2024

Made a fantastic deal with Roberto! Treated us right and got a super price on a loaded Cadillac. More

by loriasmith2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto
July 09, 2024

FALSE ADVERTISING ! Website shows one price and when you get there it is quite a bit higher! I would not have driven almost an hour to find out car was more than adv More

by cindymh007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Terry Adams
Jul 10, 2024 -

Cable Dahmer Cadillac of Kansas City responded

Cindymh007, We apologize you had a poor experience with our dealership. Based on the screenname used we are unable to find contact information. If you could please email Terry, our General Sales Manager he will contact you and make things right. Terry can be contacted at 816-541-5400 or via email at tadams@cabledahmer.com. We look forward to hearing from you and having the opportunity to make you completely satisfied.

June 30, 2024

Salesman James McCarthy did not prep my car and I paid extra for enclosed shipping and received a filthy car in and out, James told me to get it detailed and he’d pay, now he won’t pay, between shipping u More

by Plove4696
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James McCarthy
Jul 01, 2024 -

Cable Dahmer Cadillac of Kansas City responded

Plove4696, We apologize for the experience you have had with our dealership. Terry will reach out to you today to get this situation remedied. We want you to be 100% completely satisfied with your new vehicle and Cable Dahmer Cadillac.

April 08, 2024

One star is generous after the fiasco and amount of lost money I incurred from them. I was highly taken advantage of. I went thru the process of financing signed the paperwork and left with the vehicle. I More

by Sunshine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fred Walters, Scott Totty , Ryan Mundziak , Andrew Lucas, Chris Rayl, Chris Sheets, Cameron Smith, RJ Crites, Stan Bryant, Tyler Codilla
Jun 11, 2024 -

Cable Dahmer Cadillac of Kansas City responded

Sunshine - we apologize you had a poor experience with our dealership. However, based on the username used to post this review we have no contact info to contact you directly. Please email our General Sales Manager, Terry at tadams@cabledahmer.com. We want to learn more about your experience and make things right for you.

December 08, 2023

Called about an advertised price, agreed and confirmed by text for a price, it was a no-trade cash deal, drove six hours from Minnesota to close the deal and pick up the vehicle, then the price changed. Con More

by cartwrightnorma
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Chris Sheets
Dec 12, 2023 -

Cable Dahmer Cadillac of Kansas City responded

We apologize that your visit to our dealership was not to your standards. We would like an opportunity to make things right for you. Our General Manager will be in touch with you via telephone.

Dec 13, 2023 -

Cable Dahmer Cadillac of Kansas City responded

Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

Dec 13, 2023 -

cartwrightnorma responded

Another canned response from this dealer.

Dec 28, 2023 -

cartwrightnorma responded

The general manager never got in touch with us via telephone as the canned respond lied.

August 15, 2023

Kudos to Patrick, the Service Manager at Cable Dahmer. I was traveling through KC and was having a issue with my Cadillac Lyriq. Patrick and his team provided stellar customer service and got my Lyric ru More

by dkl_phd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Fase
July 07, 2023

Problem solved ! service manager responded promptly. the issue was with warranty company not with service dept. More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jul 11, 2023 -

Cable Dahmer Cadillac of Kansas City responded

TJ, We apologize you had a poor experience with our Service Department. Based on the username we are unable to find your information to call you directly. We want to make things right, please email or call Patrick our Service Manager at 816-541-5400 or pfase@cabledahmer.com so we can make things right. Thank you, Cable Dahmer Cadillac

Jul 15, 2023 -

TJ responded

Problem solved ! service manager responded promptly. the issue was with warranty company not with service dept.

August 19, 2022

We originally had a unpleasant experience here as first time customers but the new vehicle sales manager - Stephanie turned everything around. She went above and beyond to make sure we were happy with the More

by Ss03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Wolf
August 13, 2022

Bait and Switch. I made an appointment to buy a camaro. They sold the car 2 days after I made my appointment. They didn't even show the customer the simple respect of More

by J FINCH
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
TR Seets
Aug 15, 2022 -

Cable Dahmer Cadillac of Kansas City responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (816) 942-7100 to discuss your concerns, as your satisfaction is of utmost importance to us.

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