401 Reviews of C. Wimberley Ford - Service Center
We love Wimberley Ford service Department! Everyone is very helpful and professional. The work done on our cars is of the highest quality. We have purchased three cars from Wimberley and have Everyone is very helpful and professional. The work done on our cars is of the highest quality. We have purchased three cars from Wimberley and have always had great experiences with the service department. More
The service department has been very helpful and easy to work with. We will continue to send business your way. work with. We will continue to send business your way. More
Everyone was very friendly and knowledgeable. Very clean and professional. I will definitely go back. Very clean and professional. I will definitely go back. More
Our cars have been serviced by Wimberley numerous times. Great service is why we keep going back. Great delaership. Thanks, Bob and Leslie King Great service is why we keep going back. Great delaership. Thanks, Bob and Leslie King More
Timely on getting my vehicle in for service. Pleasant and helpful staff both sales and service. Pleasant and helpful staff both sales and service. More
Service has been good. Facility is clean and neat. They go out of their way to accommodate your needs. Facility is clean and neat. They go out of their way to accommodate your needs. More
My wife and I have purchased 6 o 7 vehicles from C. Wimberley in the last 10 to 12 years. We've never had a problem with them until recently. We had dropped off 1 of our vehicles for service work while Wimberley in the last 10 to 12 years. We've never had a problem with them until recently. We had dropped off 1 of our vehicles for service work while we were on vacation. The personnel in service that we dealt with were as good and professional as ever. This time, we did have some concerns about what was found wrong with the vehicle. On the advice of the service and sales personnel, we reached out to both Dallas and Chuck Wimberley more than once. Neither of them responded. It's really a shame because the personnel there at Wimberley are great. Unfortunately, the same can't be said for the owners. When a customer, a very good and repeat customer, has concerns you would think an owner would take that seriously. Obviously, the ownership doesn't see it that way. At the end of the day, that's fine, a lesson learned for us. With 6 children and 11 grandchildren the amount of business that Wimberley has enjoyed from our family is substantial. Thankfully, there are many dealerships in the area who will value our business. UPDATE - It isn't very often nowadays that a business will take responsibility when something goes wrong. Almost everywhere you go it's "Buyer Beware". So I have to do the right thing and say that Wimberley, specifically Dallas Wimberley himself, reached out to me. Not only did he apologize for what happened, but took it upon himself to make the situation right. That is so rare today that I have to admit I was completely surprised. When that happens, credit belongs totally to the business and those that run the business. It speaks volumes about how Wimberley values every customer. My hats off to Wimberley and the way they conduct their business. I will definitely be giving them my refrerral. More