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Byers Toyota

Delaware, OH

4.6
2,361 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,361 reviews

April 14, 2021

They are always helpful and get the job done right. I appreciate the way they remind me of my appointments and keep my car clean when it is in for service. I have recommended this dealership to friends a More

by vickip0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Kelley
Apr 14, 2021 -

Byers Toyota responded

We thank you for the great review. Nice to hear that we are doing a great job taking care of your car and you vehicle needs! We appreciate the recommendations.

April 14, 2021

Great car buying experience! Answered my questions & helped us find the perfect car when no other dealership could. I will definitely buy from here again! More

by Kara C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Byers Toyota responded

We are happy to hear Ty and Josh were able to answer all your questions and give you an excellent experience. Thank you for choosing Byers Toyota!

April 14, 2021

Very helpful, friendly & took their time & answered all my questions. Shayne Becker was extremely helpful!! I would recommend this dealership to my friends and family More

by cmfrankart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Becker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Byers Toyota responded

We are very happy to hear you had a great experience with Shayne! Thank you for the recommendation and enjoy your new vehicle!

April 14, 2021

Our radio went out I called service was in the next day had to order the part. Days the part was in they replaced it and it works perfectly. They were very friendly and courteous. More

by RANDALL_BUSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Kelley
Apr 23, 2021 -

Byers Toyota responded

Thanks you for the positive feedback. Glad we were able to take care of your radio issue in a timely manor.

April 14, 2021

Awesome care extraordinary customers care. Will come back sopnvery timely and always tried to exceed expectations. Every time I get this service from you. Great job More

by ranenb0802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Kelley
May 04, 2021 -

Byers Toyota responded

Thank you for sharing you experience with Byers Toyota. We appreciate your loyalty and trust.

April 14, 2021

This department is friendly and pretty quick. One problem I’ve had is getting air out in my spare. I’ve asked 4 oil changes now to add air to my spare and they never do. My husband was a service manager More

by stefann03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Byers Toyota responded

Thanks for letting us know. We have talked to the service department and they are aware of the issue. Please reach out to Michelle Walker at mwalker@byerstoyota.com. Thanks for using Byers Toyota for you vehicle service needs.

April 13, 2021

Taylor and Jeff were great to work with. The timing was perfect for just what we wanted, and we were able to trade in our vehicle at a fair value. thank you so much for professional and courteous service. More

by Badger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff helped us with the warranty, Taylor Young
Apr 14, 2021 -

Byers Toyota responded

You are welcome. We thank you for the business and the 5 star rating.

April 13, 2021

Went in and came out very happy!!perfect service !!! Very friends and thorough... !! Great establishemnt... clean and welcoming!! Everyone spoke and smiled... left feeling grat! More

by TERIDOOLEY64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor McKinney
Apr 14, 2021 -

Byers Toyota responded

Thanks for sharing! We appreciate the positive feedback and the 5 Star rating.

April 12, 2021

Very nice experience. Got to test drive the car I was looking at within minutes. Staff was helpful and transparent about everything. I would recommend them. More

by Kjensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Rausch
Apr 13, 2021 -

Byers Toyota responded

Thank you for the recommendation and the great review. We appreciate you choosing Byers Toyota for your vehicle needs.

April 12, 2021

These folks are amazing. I pay more for service on my 07 Yaris than I would elsewhere, but that’s ok because I know it will be done right. They kept us up to date on the state of the repair and did what the More

by RJONES28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Byers Toyota responded

THANK YOU! We appreciate the positive feedback and the business. We'll always do our best to take care of you and your vehicle.

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