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Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
2,358 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,358 reviews

July 25, 2023

14 months after I bought my Camry and everything has been great. Very thankful for the sales and service department. More

by fullertond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2023 -

Byers Toyota responded

Thank you for the glowing review, and for being a loyal customer of Byers Toyota! We are delighted to learn that your experience with us has been nothing short of excellent throughout the past 14 months, especially with both our Sales and Service Departments. We value customers like you and thank you for your continued trust in our services. If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to reach out! We look forward to welcoming you back soon.

July 25, 2023

Having my services done at Buyers Toyota is always a pleasant experience, which keeps me coming back. More

by HEIDI_WILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2023 -

Byers Toyota responded

Thank you for your glowing review, Heidi! Here at Byers Toyota, we strive to provide an excellent customer experience with every visit. Our team is delighted to hear that you have consistently enjoyed your experience here and look forward to seeing you again during your next service.

July 24, 2023

Byers was attentive and efficient with my car repairs. They communicated progress as they were working on it. Very happy with their service. More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
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Jul 25, 2023 -

Byers Toyota responded

Thank you so much for your kind words, Jean! We're so pleased to hear that our team was attentive and efficient while dealing with your car repairs. We appreciate that you noticed our efforts to keep you informed of the progress as we worked on it. We strive to make sure all of our customers are happy with their experience at Byers Toyota and feedback like yours helps us do just that. If there is anything else we can do for you, please let us know--we always welcome your comments. Thanks again for the review, Jean!

July 23, 2023

Noticed other dealerships had cheaper oil changes and tire rotation and you don't price match More

by rwgalena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Byers Toyota responded

Thank you for taking the time to leave us a review. We appreciate your feedback and commend you for looking around and comparing prices. At Byers Toyota, we strive to offer the best competitive prices and top quality services. Although we cannot match the advertised prices of other outlets, one thing that sets us apart is our dedication to customer service. Every customer who visits our dealership receives individualized assistance, attention and care from our staff. Our goal is to ensure you experience convenience, comfort, and satisfaction during your visit. Again, thank you for bringing this to our attention. We look forward to providing you with outstanding Toyota service in the future!

July 22, 2023

Very kind and efficient. I’m comfortable with the work you do and my cars performance when it leaves the shop! More

by GOMICKEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kelley
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Jul 24, 2023 -

Byers Toyota responded

Thank you for the kind words! We are thrilled to hear that you feel comfortable with the service we provide for your car and that you believe in our commitment to providing the highest quality of care. We recognize that our customers trust us to deliver above-and-beyond customer service, and it is important to us that they know their expectations and safety are taken seriously. We look forward to continuing to serve you on all future visits.

July 22, 2023

Excellent service Get you in and out in very good time Always happy with my service More

by WJNBOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison
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Jul 24, 2023 -

Byers Toyota responded

Thank you so much for your positive feedback about Byers Toyota! We are thrilled to hear that you had an excellent experience when getting service. It's great to hear that we were able to get you in and out in very good time, and we appreciate your satisfaction with the work that was done. At Byers Toyota, we take great pride in offering top-notch customer service and care for our guests. We look forward to continuing to serve you whenever your vehicle needs any kind of maintenance or repair. Thank you again for taking the time to share your review with us!

July 21, 2023

Great place to do business both purchase and service. Our first purchase was a conversion van on Mound Street in Columbus, a long time ago. We do drive an hour to service our car. We are treated with res More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Byers Toyota responded

Thank you for your kind review, Gary, and for being a loyal customer to Byers Toyota throughout the years! We're thrilled to know that we've been able to provide great purchase and service experience over the years for you- it's something we always strive for. We appreciate you appreciating our commitment to making sure each customer is treated with respect and receives exceptional care each and every time they visit. Making the drive from Columbus worthy of our services shows not only your dedication but ours as well. We look forward to seeing you again soon!

July 21, 2023

Great place to do business both purchase and service. Our first purchase was a conversion van on Mound Street in Columbus, a long time ago. We do drive an hour to service our car. We are treated with res More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Byers Toyota responded

Thank you for your kind review, Gary, and for being a loyal customer to Byers Toyota throughout the years! We're thrilled to know that we've been able to provide great purchase and service experience over the years for you- it's something we always strive for. We appreciate you appreciating our commitment to making sure each customer is treated with respect and receives exceptional care each and every time they visit. Making the drive from Columbus worthy of our services shows not only your dedication but ours as well. We look forward to seeing you again soon!

July 21, 2023

The best buying experience ever, especially the amazing staff. The manager Mr. DeCaro is the best in the business. Salesman was absolutely top notch will buy all my cars from him. This is car number 20 fro More

by Tundra Man
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Garverick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Dooley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shayne Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Bickel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Foos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Byers Toyota responded

We could not be more thrilled to hear about your experience at Byers Toyota! It is a great testament to the commitment of our team to ensure each customer's buying journey goes above and beyond their expectations. Your appreciation for Mr. DeCaro and our sales staff speaks volumes; they truly care about providing outstanding service to each and every person that walks through our doors. Thank you for being such an incredible customer, we hope you arrive happily in your new vehicle and would love to have you back again in the future for car number 21!

July 21, 2023

Salesman was very helpful and knowledgeable of the vehicle. Fiance dept explained all the payment and warranty options. More

by hicksj1031
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Young
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Jul 24, 2023 -

Byers Toyota responded

Thank you so much for your 5-star review of Byers Toyota, and for taking the time to share your experience! We appreciate your kind words about our knowledgeable Salesman and Finance Department, and we are thrilled to know that they made your experience pleasant and informative. Your satisfaction is the highest priority for us here at Byers Toyota and we strive every day to exceed your expectations. Thank you again for choosing us as your automotive resource!

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