Byers Toyota

Byers did a fabulous job of replacing our brakes. Price was I purchased my car thrre. Even though my husband bought his tundra in marion we take it to Byers for service. They are efficient and great to deal wth I purchased my car thrre. Even though my husband bought his tundra in marion we take it to Byers for service. They are efficient and great to deal wth. More

Great service. They were very helpful and friendly, I will recommend them to anyone. Very happy and appreciative. You will be glad you chose to get your vehicle serv They were very helpful and friendly, I will recommend them to anyone. Very happy and appreciative. You will be glad you chose to get your vehicle serviced with the Byers Family. More

Good but car sounded the same Fixed wheel bearings but didn’t look further for why car was loud. I paid over 1k and my car sounded sane. No road test Fixed wheel bearings but didn’t look further for why car was loud. I paid over 1k and my car sounded sane. No road test More

A smooth and pleasant experie with great customer service Sales staff and managers are very kind, respectful and helpful. Taylor is great to work with. He’s very responsive and follows through on all my qu Sales staff and managers are very kind, respectful and helpful. Taylor is great to work with. He’s very responsive and follows through on all my questions and requests. Great customer service. Thanks! More

Car maintance. They are terrific. Always treated with respect and kindnesses. Fixes the problem and goes the extra mile. You don’t see that much now a days! Thanks . They are terrific. Always treated with respect and kindnesses. Fixes the problem and goes the extra mile. You don’t see that much now a days! Thanks . Will keep coming back for service More

Disappointing experience overall Long story short I’m very disappointed by this dealership as a whole. They are super nice and helpful in the process of purchasing a vehicle. When it Long story short I’m very disappointed by this dealership as a whole. They are super nice and helpful in the process of purchasing a vehicle. When it comes to needed help after your purchase they are almost impossible to contact. Customers are a number to them and are not valued at all. Troy was my salesman he was honestly very nice and helpful. My issue has been with the Finance department. I purchased my vehicle on 8/30/18. I kept looking for my payment it’s never came. I figured maybe it’s delayed with a first payment. I received a letter from the Byers dealership on 10/2/18 stating that my credit app was declined. So I reached out to them the same day. I wasn’t sure if I needed to return the vehicle or what the next step was. Honestly, I don’t think Byers would have ever contacted me first. They said it was nothing to worry about that Toyota Financial Services was holding the deal because the contract wasn’t dated. So the financial department at Byers Toyota sent me a email with the ONLY last page of my contract and had me date it then email it back. So finally I hear from Toyota Financial Services With my payment information. Not only is my payment now passed due it’s also not the payment I agreed to pay. So before paying the payment I called Toyota back left 3 voicemail no one answers my voicemails. I sent a email to the man who sent me my contract to date. I received a email stating that it was because of gap insurance which I said I declined when they asked me if I wanted it. During the paperwork with the financial department apparently the computer system wasn’t working so we had to do a paper contract. Financial department told me they would look into it and never called me back. I sent another email and left voicemail. Finally, I got a email back saying. I signed it so I have to make the payments. Unfortunately for me those payments are to high. I agreed to the most I could pay so now I’m stuck with a vehicle I can’t afford. Still trying to figure how I can return the vehicle or refinance the vehicle. Still haven’t heard back to see what my options are. More

Exceptionally friendly and helpful with. I pressure! I very much liked the help. As soon as I got out of my car Taylor walked up to me to help me with what I was looking for. I had stopped at the Buick I very much liked the help. As soon as I got out of my car Taylor walked up to me to help me with what I was looking for. I had stopped at the Buick dealership and not one person acknowledged me. So I left! More

RAV4 AFTER HRS Great sales staff and stayed past closing to seal the deal. Mo and Tom were great to work with. Knowledgeable and very friendly. Mo is the man!!! Great sales staff and stayed past closing to seal the deal. Mo and Tom were great to work with. Knowledgeable and very friendly. Mo is the man!!! More

Easy buying Tom Bray is friendly and helpful salesman. I have purchased 5 vehicles from Byers and have never been disappointed. I always get good prices and a eas Tom Bray is friendly and helpful salesman. I have purchased 5 vehicles from Byers and have never been disappointed. I always get good prices and a easy buying experience. More

Service on breaks, rotors & oil change. I always receive fast & courteous service. The employees are always so nice. The waiting area is one of the nicest I've ever seen. Really appreciate t I always receive fast & courteous service. The employees are always so nice. The waiting area is one of the nicest I've ever seen. Really appreciate the free Internet. More