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Byers Subaru Dublin

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.7
1,902 Reviews
Byers Subaru Dublin has the new or used car you have been searching for "near me" at a price you can afford. With a friendly and helpful sales staff, highly skilled Subaru mechanics and multiple automotive certifications, Byers Subaru Dublin is your new Subaru dealer serving Columbus. Our mission is to make every customer a customer for life by consistently providing world class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new and used Subaru dealership. Learn more about what makes us great and sets us apart on our Why Buy from Us page. Visit us today and take a test drive in your dream Subaru or give us a call.
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2455 Billingsley Rd

Columbus, OH

43235

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Showing 1,902 reviews

November 01, 2025

great dealership, had my subaru serviced here several times and knew this would be a great place to buy a new one More

by tcrayasm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maddie Bechtel 5 stars
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Nov 03, 2025 -

Byers Subaru Dublin responded

Thank you for your wonderful review! We're so happy to hear that your positive service experiences led you to purchase your new Subaru with us. We truly value your loyalty and trust. We look forward to seeing you again!

October 31, 2025

Pleasant experience, good, quick service. I like the Express Service option so I can drop in when convenient for me. More

by Dawnkonyn
Recommend Dealer
Yes
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Oct 31, 2025 -

Byers Subaru Dublin responded

Thank you so much for taking the time to share your feedback! We're thrilled to hear you had a pleasant experience and that our Express Service option works well with your schedule. Making our services convenient and accessible for busy customers like you is exactly what we strive for. We truly appreciate your business and look forward to serving you again soon!

October 30, 2025

Very good Car appointment was walkin on a weekend which is very easy on my schedule and took nearly less than an hour. Liked the transparency of the inspection for future maintenance planning. More

by rlarcher
Recommend Dealer
Yes
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Oct 31, 2025 -

Byers Subaru Dublin responded

Thank you for sharing your experience with us! We're so happy to hear that our weekend walk-in service was convenient for you and that the appointment was quick. It's also great to know you found our inspection process transparent and helpful for planning. We appreciate your feedback and look forward to seeing you again.

October 30, 2025

Sam was an amazing person; he understood what I needed and showed me the way. The salesperson and manager worked exceptionally well in my case, enabling us to secure the best deal. More

by mendespereira.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Oct 31, 2025 -

Byers Subaru Dublin responded

Thank you for sharing your wonderful experience! We're so glad to hear that Sam and our team took great care of you and helped you find the best deal. We truly appreciate your business and look forward to seeing you again.

October 29, 2025

Thesales process was good until I met with the finance guy who, when I declined the additional warranty, was argumentative, pushy, said I was rude. More

by badwheel89
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2025 -

Byers Subaru Dublin responded

Thank you for sharing your feedback with us. We sincerely apologize that your experience with our finance department did not meet your expectations and fell short of the high standard of service we aim to provide. We take your comments very seriously and will be addressing this internally to ensure it doesn't happen again. We value your business and hope to have the opportunity to provide you with a better experience in the future.

October 25, 2025

Repair was done same day. Desk clerk was courteous. Loaner car was given. Car was washed after repair. More

by jdorr2ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Maxwell
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Oct 27, 2025 -

Byers Subaru Dublin responded

Thank you for sharing your positive experience with us! We're so glad to hear that you were pleased with the same-day repair, courteous service, and the convenience of a loaner car. It's our pleasure to go the extra mile with a car wash too. We appreciate your business and look forward to seeing you again.

October 25, 2025

I worked with sales, finance and their service departments and everyone was beyond kind, professional and knowledgeable. I never felt pressure and all went above and beyond. More

by bvertesch
Recommend Dealer
Yes
Employees Worked With
Thomas Rick
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Oct 27, 2025 -

Byers Subaru Dublin responded

Thank you for your wonderful review! We are so happy to hear that our sales, finance, and service teams provided you with such kind, professional, and knowledgeable service. It means a lot to us that you felt comfortable and well-cared for. We appreciate you choosing us and hope to see you again soon.

October 24, 2025

Bob Miller was great. Jessie was very informative about the loan. Had a good experience with Byers Subaru. More

by johnnieg392
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2025 -

Byers Subaru Dublin responded

Thank you for sharing your positive experience! We're so happy to hear that Bob and Jessie provided you with great, informative service. We appreciate your business and look forward to seeing you again at Byers Subaru.

October 23, 2025

I came in and used the no appointment oil change, must have hit it just right because I had no wait at all. More

by KIRTOS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2025 -

Byers Subaru Dublin responded

Thank you so much for sharing your experience! We're thrilled to hear that your no appointment oil change went so smoothly with no wait time at all. Perfect timing makes all the difference and we're glad we could get you back on the road quickly. We appreciate you choosing us for your automotive needs and look forward to seeing you again soon!

October 22, 2025

Could not call in and make an appointment I got voicemail then it said the mailbox was full and it shut me off. Very frustrating but I did just drive up and get my oil changed and tires rotated. This is not More

by bruceschueren
Recommend Dealer
Yes
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Oct 23, 2025 -

Byers Subaru Dublin responded

Thank you for taking the time to share your feedback with us. I sincerely apologize for the frustration you experienced trying to reach our service team by phone. Having a full voicemail box is unacceptable, and I understand how inconvenient this must have been for you. I'm glad we were able to take care of your oil change and tire rotation when you visited, but you shouldn't have to drive over without being able to schedule ahead of time. We're addressing our phone system issues immediately to ensure this doesn't happen again. Please know that your feedback helps us improve our service. We truly value your business and want to make sure we're accessible when you need us. Thank you for your patience as we work to resolve these communication challenges.

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