Butler Lexus of South Atlanta

Still continue to receive excellent service after 22 years. Chuck and Paskel are the best years. Chuck and Paskel are the best More

Went in for routine service , was told i needed 4 new tires, without hesitation and having me wait , I was given a loaner. My car was ready by midnight the next day. Now that’s service. tires, without hesitation and having me wait , I was given a loaner. My car was ready by midnight the next day. Now that’s service. More

Mr. Simmons is the best and so professional. I feel in good hands with him. good hands with him. More

Dominic, my service advisor was very accommodating and knowledgeable. I had a great experience. They're always great every time I visit them. knowledgeable. I had a great experience. They're always great every time I visit them. More

This was my wife's first time taking the car in for service. I was a little nervous about her doing so. However, Mr Simmons took great care of her. He kept her informed on the status of the vehicle and service. I was a little nervous about her doing so. However, Mr Simmons took great care of her. He kept her informed on the status of the vehicle and made sure she understood what was happening. I think I can trust her again to get the car serviced. Thanks Mr Simmons for your great service. More

J R Mendez is THE reason I continue to bring my car for servicing at Butler Lexus. I have many other options much closer to my home but instead I drive 45 minutes because I know he will ensure all my needs servicing at Butler Lexus. I have many other options much closer to my home but instead I drive 45 minutes because I know he will ensure all my needs and wants will be met. He is an amazing example of what Superb Customer Service should be. More

Working with Kelann has been an absolute pleasure! He has been kind, patient and very responsive. He has been kind, patient and very responsive. More

Very disappointed with my recent service experience. A true lack of communication and respect for customers' time. I did not receive the level of service I expected from the Lexus brand. A true lack of communication and respect for customers' time. I did not receive the level of service I expected from the Lexus brand. More

I have multiple Lexus cars and by far, this particular Lexus dealership has the worst customer service I have ever seen in a company this reputable. My mother bought her Lexus 2003 brand new, off the flo Lexus dealership has the worst customer service I have ever seen in a company this reputable. My mother bought her Lexus 2003 brand new, off the floor. I drove it to Atlanta and had some issues. Where I was staying at the time, was closer to Morrow but they wouldn't even look at the car because, LOL, it was too OLD... Craziest thing I have ever heard in my LIFE. I have a 2017 and I called to set up an appointment. The lady said they don't allow people to get loaners if it's their first time coming to them. They couldn't look at the car until Monday. They don't have this. Won't do that. All the same jargon that I heard the first time I called. I don't think these people want business and I honestly think they are scamming people to have that many rules on servicing a luxury vehicle. I don't think anyone should use them for purchasing and definitely not to get your car serviced. Wait.... Here is the best part..... I had set the appointment and then the lady said we don't do this or that... Nobody will even look at the car until this time... And when I canceled the appointment... She said... F u very much, like I didn't hear her. LOL Not thank you but F u very much. LOL I was cracking up but I still don't want anyone to use this particular Lexus company to get your car fixed. All of the other ones are so respectful and helpful and they want you to bring your car to them. Sad state of affairs that this one can't even get the car in the door because they have 2 million stipulations that keep the car from even being looked at. Beware. More

Miguel was very nice and professional during buying new NX250 premium for my daughter. Recommend anyone need to buy a car ask for Miguel. NX250 premium for my daughter. Recommend anyone need to buy a car ask for Miguel. More