Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Butler Chrysler Dodge Jeep
Beaufort, SC
356 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
356 Reviews of Butler Chrysler Dodge Jeep
April 11, 2023
I am very disappointed…I bought a Wagoneer on December 6, 2022 which was advertised by Butler Dealership, Beaufort, SC, as “used” with 107 miles. I expressed to them I was looking to buy a “new” vehicle, how 2022 which was advertised by Butler Dealership, Beaufort, SC, as “used” with 107 miles. I expressed to them I was looking to buy a “new” vehicle, however, they assured me this would be considered a “new” car for the new car warranty was still in place and that I would be the first titled owner of the car. They never once revealed verbally or in writing to neither my son nor I when we asked multiple times if there had been prior damage to the car or for what reason the car was considered “used”. Their answer to us was “they really didn’t know”. I finally learned that my car had over $10k worth of damage prior to the sale. My car has been in the repair shop consistently from January 16, 2023 until March 31, 2023. I have reached out for help with no satisfaction. I strongly feel that as a JEEP Customer, Butler Automotive, Beaufort, SC sold me this Wagoneer by being dishonest and fraudulent. Update: I have called the service manager and Brian. Maybe after reviewing the videos Brian, you would want to call me instead of asking me to reach out to you again. You have my phone number in my file. I would love to hear how you could help me get into a “new” Wagoneer now for I will not be keeping this car! More
by Louisee270
Employees Worked With
Tom Thornton, Butler CDJ
April 07, 2023
Love going there if for buying or service. The staff is the best. It’s an all around pleasure able experience!! The staff is the best. It’s an all around pleasure able experience!! More
by Dochenosusan@gmail.com
Employees Worked With
Charles Manigo, Tom Thornton, Butler CDJ, Pearl Wallace, Nicole Beck
March 29, 2023
Excellent service. Easiest car buying experience I've ever had. Would highly recommend them. All in all a great buying experience Easiest car buying experience I've ever had. Would highly recommend them. All in all a great buying experience More
by stevel
Employees Worked With
Charles Manigo
March 22, 2023
We were treated nicely. The experience was timely. All personnel were pleasant. We'll be back for our next vehicle. The experience was timely. All personnel were pleasant. We'll be back for our next vehicle. More
by Jboyd85494
Employees Worked With
Narlie, Tom Thornton, Butler CDJ, Pearl Wallace, Nicole Beck
March 21, 2023
Great customer service and shop service. Advisor was very helpful and technician did not take long to complete service. Advisor was very helpful and technician did not take long to complete service. More
by donrob0921
Employees Worked With
Tom Thornton, Butler CDJ, Pearl Wallace, Nicole Beck
