Busam Subaru
Fairfield, OH
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Another great experience at Busam Subaru. Tyler at the service counter was friendly and prompt. He even made sure my car came back clean with a fresh inside/outside wash! Felt like I had a Tyler at the service counter was friendly and prompt. He even made sure my car came back clean with a fresh inside/outside wash! Felt like I had a new car again! Thanks Tyler and Busam Subaru :) More
I recently purchased a new vehicle and had a great experience with all the personnel we came in contact with. The discovery of personal connections we already had, made the buying process more relax experience with all the personnel we came in contact with. The discovery of personal connections we already had, made the buying process more relaxed and fun. All around a great dealership - I look forward to going back when service is needed!! More
Always courteous in sales and service. Sales personnel are very approachable and really listen, no pressure and deals are presented clearly detailing all criteria. Service advisors always Sales personnel are very approachable and really listen, no pressure and deals are presented clearly detailing all criteria. Service advisors always welcoming and prompt. Service accomplished in a timely manner. More
All of the personnel were knowledgeable, courteous & professional. They kept me informed of the progress of my service & explained the checklist they used, as well as the results. All of the service e professional. They kept me informed of the progress of my service & explained the checklist they used, as well as the results. All of the service experience was outstanding. It was the best waiting area I have ever seen. Thanks to the whole team! More
I find this Subaru dealership very accommodating and a pleasure to do business with. I also commend the service writer and technicians for being thorough and clean. When I get my Ascent back, the interior pleasure to do business with. I also commend the service writer and technicians for being thorough and clean. When I get my Ascent back, the interior of it is relatively clean and free of greasy hand prints. More
Quick and easy service for oil change and tire rotation. Told me it would take 1.25hrs but they were done in 45 min and I was on my way . Do not agree with the 3% up charge if use a credit card , thankfully Told me it would take 1.25hrs but they were done in 45 min and I was on my way . Do not agree with the 3% up charge if use a credit card , thankfully I had cash on me More
Beware of this Service Department. They will recommend very expensive repairs that are NOT Necessary. For example, a blown head gasket for $4000 to repair. I have been driving this c They will recommend very expensive repairs that are NOT Necessary. For example, a blown head gasket for $4000 to repair. I have been driving this car for over 8000 miles since then with NO problems at all. They used to be a VERY good service department. Now Buyer Beware. You can't trust them anymore!!! More

