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Busam Ford Lincoln

Wilmington, OH

4.7
221 Reviews

1182 W Main St

Wilmington, OH

45177

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221 Reviews of Busam Ford Lincoln

July 25, 2025

This dealership was a blessing in disguise. They had me in and updated throughout the process. Realistic times of being complete and all. At the dealership, the techs and staff were all nice a More

by lisa_jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Smith
July 23, 2025

Work was done before expected. We were contacted and notified every step of the way. The service desk was very helpful and got us quotes for comparison. More

by mr.jl.earl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Smith
July 23, 2025

1st time @ Busam and was impressed with how accommodating they were. Austin and I think service mgr. were easy to work with. More

by Skipght
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin/service, Anthony Smith
July 22, 2025

Clean very polite kept us informed about the way things were moving offered drinks coffee and water shows options on the new vehicle More

by BADLUCKBOLEN123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Caldwell
July 19, 2025

The dealership did not communicate with me on the cost for services, lied to me about being able to do an alignment when they didn't and then charged me over $200 for just a tire rotation job. Very poor e More

by Valeria.mokrenko
Recommend Dealer
No
Employees Worked With
Austin
July 18, 2025

They responded quickly to my online request. We got to the price quickly and without hassle. Very efficient from start to finish. More

by GAKERKIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Caldwell, James Hargis
July 17, 2025

They were good. James was good too he didn’t push the extra insurance. They showed me the car More

by TAMCUTE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Baughn, James Hargis
July 16, 2025

Price was good, salesman was great, however, the financing terms were not clearly explained. They definitely are trying to get you to commit without knowing your rate. Insanity. More

by JAKETHESNAKE3055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Baughn, James Hargis
July 14, 2025

Genuinely cared about me as a customer. Took care of all my needs and made suggestions that fit my needs. More

by Cliffordcollins2025
Recommend Dealer
Yes
July 12, 2025

Seth and staff were quick to get me qualified for a car loan and had me out in less than an hour More

by WITCHBOY1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Caldwell, Anthony Smith, James Hargis
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