Burlington Subaru
Burlington, VT
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211 Reviews of Burlington Subaru
I had a very positive experience shopping for a used car at this dealership. I actually took a couple of weeks before I actually purchased the vehicle. I drove several cars and spent time talking with the at this dealership. I actually took a couple of weeks before I actually purchased the vehicle. I drove several cars and spent time talking with the salesman (Brad) and his sales manager (Brady). They were extremely patient with me and I believe that they sincerely wanted me to be satisfied with my decision. Brady explored financing options for me and found man excellent lender with a very good interest rate. I would definitely recommend Burlington Suburu to anyone looking for a new or a used car. Purchasing a car is a big decision and this group of employees apparently understand this well. A "tip of the hat" to Brad and his associates. More
The auto salesperson I worked with was very personable, often wryly funny, and non-pushy. He was knowledgeable about the cars and attentive to my needs and desires in terms of the vehicle I had in mind. often wryly funny, and non-pushy. He was knowledgeable about the cars and attentive to my needs and desires in terms of the vehicle I had in mind. He took his time with me, and I never felt rushed. When I made my decision to go with a Subaru Legacy, he expedited everything involved with the leasing. When I picked the car up, he very nicely agreed to set up certain features as I wanted them; he seemed very happy to make me happy. After I had the car a few days, Bradley even called to see if I was pleased with my decision to go with a Subarure. Bradley made my selection of a new car move along as smoothly as possible. More
I had a great experience at Burlington Subaru buying my new 2011 Legacy. Krystal Sterling is a very friendly and honest salesperson who made the whole process of buying a car a pleasure. She made my wife, new 2011 Legacy. Krystal Sterling is a very friendly and honest salesperson who made the whole process of buying a car a pleasure. She made my wife, 3-year-old daughter, and I feel welcome when she greeted us in the parking lot and was a lot of fun to talk to as we test drove several cars. We never felt pressured and always felt well informed. She was very responsive in answering my questions even while I was out of town. I trusted her to give us a great price on the car we wanted and she delivered. We even got a great recipe for no-bake cookies from Krystal (eating them as I write). I only hope she will still be there the next time I buy a Subaru, which could be a while seeing that my last one lasted 10 years with 200K+ miles! More
This is an amazing dealership! My husband and I have bought four new Subaru's from the dealership from Gary. He has been helpful beyond words. This last time we went in to the dealership we were in desp bought four new Subaru's from the dealership from Gary. He has been helpful beyond words. This last time we went in to the dealership we were in desperate need of a new vehicle and felt comfortable in telling Gary that. He not only did not take advantage of it, he helped us into a great deal! With each car we have purchased from Burlington Subaru we have had all four vehicles serviced at the dealership. Always, always, always the folks have been friendly, helpful and not intimidating. I love the way that I am treated when I come in with any of the cars - I always feel like a winning Queen when I leave there!!! Simply put, there is no other dealership, NO OTHER DEALERSHIP, that is any better than Burlington Subaru. More
The only issue I had with customer service was a mix up in the time I was supposed to pick up the vehicle. It wasn't a very huge issue but I had to wait for a while and I couldn't score a five out of five in the time I was supposed to pick up the vehicle. It wasn't a very huge issue but I had to wait for a while and I couldn't score a five out of five due to that. I had said I'd be available to stop in as early as possible and somewhere along the line it was misunderstood that I'd be in in the afternoon. Besides the initial mix up and it not being prepped in the morning when I got there they were quite fast at getting the ball rolling and me on my way in my new car. As for the pricing, it's not bad...but I just wish it had been a little bit less. More
We found the car we were looking for at a good price. The salesman(Brad)was very friendly and helpful. I would recommend this dealership. When I'm in the market for another Subaru, I will be back at Burling salesman(Brad)was very friendly and helpful. I would recommend this dealership. When I'm in the market for another Subaru, I will be back at Burlington Subaru to purchase the vehicle. They offer a great selection or new and used cars. More
When I am buying a new car, my wife and I are very cautious especially when it comes to how much car we can afford. Mr. Dematteis patiently worked with us and was very polite and professional during t cautious especially when it comes to how much car we can afford. Mr. Dematteis patiently worked with us and was very polite and professional during the entire time (as were the other staff members). I told them what we needed and he helped us. Note: We weren't 100 percent positive that we would be buying the new Subaru that evening (although we were prepared to do so) until after we found the exact car we wanted on the lot. Mr. Dematteis answered all of our questions and we were more confident in making the purchase. Mr. Dematteis and his boss stayed late to ensure the deal went through and my wife and I drove our new car home that night. We are thoroughly pleased with the professionalism showed to us by the staff of Burlington Hyundai Subaru of Burlington, VT. and highly recommend buying from them. P.S. We went from a 2002 subaru outback to this new 2011 version. I love it as it has super leg room front and back, and of course it's a beautiful throughout. More
My experience at Burlington Subaru was excellent. The service was friendly, timely, and very supportive. I will definitely keep my business at Burlington Subaru. All of the staff that I interacted with b service was friendly, timely, and very supportive. I will definitely keep my business at Burlington Subaru. All of the staff that I interacted with besides Chris, were also very friendly and helpful. More
Brad was very easy going and was out to help get me in the correct car at a price I was comfortable with. He went out of his way to help make the deal work and was very knowledgeable about Subaru's. I wo the correct car at a price I was comfortable with. He went out of his way to help make the deal work and was very knowledgeable about Subaru's. I would recommend Brad and I will likely return for my next vehicle. More
Gary was a respectful, concerned salesperson who seemed genuinely interested in selling me a car which met not only my needs, but also my pocketbook! Being a woman, I am always hestiant about buying a car genuinely interested in selling me a car which met not only my needs, but also my pocketbook! Being a woman, I am always hestiant about buying a car, but Gary took the time to answer my questions; I never felt pressured, and I love my new car. I will return when I'm ready for my next Sabaru and I have already recommended Gary to some of my friends who are looking for a new car. More