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Burien Toyota

Burien, WA

4.3
632 Reviews

15025 1st Ave S Burien, WA 98148

Burien, WA

98148

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632 Reviews of Burien Toyota

October 27, 2026

My experience overall was good. The sales person Junior Lukusa was friendly and helpful. He greets with a smile. He responds to my email quickly. He explains about the vehicle in de More

by GodBlessYou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Lukusa , DealerAlchemist ReputationManagement
Oct 28, 2026 -

Burien Toyota responded

Thank you for taking the time to share your feedback. We are glad to hear that you felt listened to and that the information about your vehicle was clear and easy to understand. Your comments will be shared with Junior Lukusa. We appreciate your visit and value your input. If there is anything we can do to make your next experience even better, or if you have any questions, please do not hesitate to reach out to us.

October 27, 2026

Worst experience I have ever had buying a car. Went through Costco, inexperienced salespeople, sales managers who would not call me back, orientation to the new car by salesperson who knew nothin More

by thelma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
DealerAlchemist ReputationManagement
Oct 27, 2026 -

Burien Toyota responded

Thank you for reaching out regarding your recent visit. We value your feedback and sincerely apologize for any inconvenience you may have experienced. Your concerns have been forwarded to the appropriate team for review. We appreciate your patience and look forward to addressing your concerns promptly.

October 26, 2026

We have purchased many vehicles since the early 1990’s from Burien Toyota. They continue to be professional, reliable and trustworthy. We just purchased a Grand Highlander hybrid. Ryan was very thoughtful More

by Elisabeth
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
DealerAlchemist ReputationManagement
Oct 27, 2026 -

Burien Toyota responded

Thank you for sharing your feedback and for your continued loyalty since the early 1990s. It means a great deal to hear that you have chosen us for so many of your vehicle purchases over the years. Congratulations on your new Grand Highlander Hybrid. We are pleased to know that you are happy with both your purchase experience and your new vehicle. We will be sure to pass along your kind words to Ryan. We appreciate your trust and look forward to assisting you with any future needs. Please do not hesitate to contact us if you have any questions about your new vehicle.

October 18, 2026

I've had a great experience with the service on my 2012 Prius C. Excellent. More

by emcroonquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DealerAlchemist ReputationManagement
Oct 19, 2026 -

Burien Toyota responded

Thank you for sharing your experience with us. We are pleased to hear that the service on your 2012 Prius C met your expectations. Keeping your vehicle running well is important, and we appreciate the trust you have placed in us to help care for it. If you have any questions or need assistance with future maintenance, please do not hesitate to contact us. We look forward to seeing you on your next visit.

September 30, 2026

Took my 2026 Sequoia for a TSB fix and my SA, George, did great from start to finish. Highly recommend Burien Toyota when buying and getting your vehicle serviced! More

by rdp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George N, DealerAlchemist ReputationManagement
Sep 30, 2026 -

Burien Toyota responded

Thank you for sharing your experience! We’re thrilled to hear that George provided excellent service from start to finish while taking care of your 2026 Sequoia’s TSB repair. We truly appreciate your recommendation of Burien Toyota for both vehicle purchases and service. We’ll be sure to pass your kind words along to George, and we look forward to helping you again in the future!

September 28, 2026

I was very impressed with the service I received from Daniel S when I was purchasing my vehicle yesterday. He was very patient and respectful and answered all my questions. I did not feel like he was p More

by schabj1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DealerAlchemist ReputationManagement
Sep 29, 2026 -

Burien Toyota responded

Thank you so much for taking the time to share your experience! We’re thrilled to hear that Daniel and our finance team were able to make your vehicle purchase comfortable, informative, and pressure-free. We especially appreciate you sharing your previous experience and giving us the opportunity to provide a different kind of car-buying experience. It means a lot to know that you felt respected, heard, and confident in your decisions. Thank you again for choosing us and for recommending us to others. We truly appreciate your business and hope you enjoy your new vehicle!

September 23, 2026

I have always had good experiences @Toyota of Burien since 2005 when I bought a Tacoma.In 09 I bought a 5.7L Tundra. Mark (sales mgr), Floor(service mgr), Empty(service writer) and Chris(a retiring mast More

by roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DealerAlchemist ReputationManagement
Sep 23, 2026 -

Burien Toyota responded

Hello Roger, Thank you for taking the time to share your experience with Toyota of Burien. We are grateful for your loyalty since 2005, and we appreciate that you continue to make the drive from Redmond for your service needs. It is wonderful to hear about the journey of your 2009 Tundra. The rebuild and the upgrades you described reflect a great deal of care and dedication, and it is clear that this truck means a lot to you. We are glad to know it performs well for your driving and towing needs. We will be sure to share your kind words with Mark, Floor, Empty, and Chris. Your feedback means a great deal to our team. Thank you again for your continued trust. We look forward to seeing you and your Tundra at your next visit.

September 19, 2026

I had a great experience at Burien Toyota. The service was professional, friendly, and efficient. Edgar Cruz was very helpful, respectful, and took the time to explain everything clearly. I re More

by Mukhammad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz Service Advisor, DealerAlchemist ReputationManagement
Sep 21, 2026 -

Burien Toyota responded

Hello Mukhammad, Thank you for sharing your experience with us. We are glad to hear that Edgar was helpful and respectful, and that he took the time to explain everything clearly during your visit. We appreciate your recommendation and look forward to assisting you again in the future.

September 15, 2026

service famaged my tim snd tire on yop of not performing an oil change and not rotating my tired. Very poor experience!! More

by johnertle0916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Sep 15, 2026 -

Burien Toyota responded

Thank you for reaching out regarding your recent visit. We value your feedback and sincerely apologize for any inconvenience you may have experienced. Your concerns have been forwarded to the appropriate team for review. We appreciate your patience and look forward to addressing your concerns promptly.

September 10, 2026

Always takes good care of me. Let’s me know what is needed, doesn’t try unnecessary up charge, letting me know what can wait. Great customer service from everyone. Service writer, More

by guido.ces
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DealerAlchemist ReputationManagement
Sep 10, 2026 -

Burien Toyota responded

Thank you for the fantastic feedback! We’re so glad to hear that our team consistently takes great care of you and provides honest recommendations without unnecessary upselling. We believe in keeping our customers informed about what their vehicle needs now and what can safely wait. We’ll be sure to share your kind words with Empty—he’ll be thrilled to know his helpfulness and professionalism made a difference. We truly appreciate your continued trust and business!

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