Back

Burdick Mazda

Syracuse, NY

4.8
365 Reviews

5885 E Circle Dr

Syracuse, NY

13220

Directions

By Type

365 Reviews of Burdick Mazda

July 16, 2026

Good prompt service, great customer service, normal wait time. waiting area was clean, stocked and wifi was good. More

by khuveldt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEX
Jul 16, 2026 -

Burdick Mazda responded

We are thrilled you had a top-notch experience here at Burdick Mazda! It would be our pleasure to work with you again in the future. Safe travels!

July 14, 2026

Excellent sales and service. I've purchased three vehicles and have most of my service done here. Ariana has always been up-front and honest with me, and I've referred other fami More

by mdwieland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riannon
Jul 14, 2026 -

Burdick Mazda responded

Thank you for your continued support and trust in our team! We are grateful for your referrals and truly appreciate your loyalty. We look forward to helping you again in the future! - Burdick Mazda

July 10, 2026

There was a lot of teamwork involved in completing our delivery. Everyone was helpful and friendly, More

by Beejesmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian, Dakota, Jack
Jul 12, 2026 -

Burdick Mazda responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Burdick Mazda Team

July 09, 2026

Alex in service was a huge help. When we decided to trade up he got us in touch with Jack who was great More

by Counselor05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in service. Jack in sales
Jul 10, 2026 -

Burdick Mazda responded

We're pleased Alex and Jack provided such helpful service! Thank you for choosing Burdick Mazda and for sharing your experience. Enjoy your new ride!

July 03, 2026

Dorien was just excellent to deal with. Patient with my deafness and led me through multiple options to find the right fit for me. More

by Randy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dorien Fox
Jul 04, 2026 -

Burdick Mazda responded

Randy, we're so pleased to hear you felt accommodated by Dorien! Thank you for choosing Burdick Mazda and for sharing your feedback. See you next time!

June 24, 2026

My experience with Dorian was nothing but excellence. From the first time meeting him in the parking lot to showing me multiple cars. He has the qualities of salesperson whom should be demonstrated to More

by fmulchy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorian
Jun 25, 2026 -

Burdick Mazda responded

Thank you for sharing your fantastic experience with Dorian! We look forward to welcoming you back to Burdick Mazda in the future. Safe travels!

June 16, 2026

My wife and I had a fantastic experience purchasing our new Mazda . Jack was awesome!!! More

by Lennysonesnap
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack
Jun 17, 2026 -

Burdick Mazda responded

Hi Lenny! Thank you for leaving us this five-star review and kind words about Jack from our sales team at Burdick Mazda! We'll see you next time!

June 16, 2026

I had a very disappointing experience at this Mazda dealership. Communication was poor throughout the process, and I felt my concerns were not addressed during the service appointment. The associate I More

by patriciagraham1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Meghan
Jun 23, 2026 -

Burdick Mazda responded

Patricia, We appreciate you taking the time to share your feedback and are sorry to hear that your visit did not meet our usual standards. Please feel free to reach out if you’d like to discuss your experience further so we can work toward a resolution. Thank you, Jamie Briggs - Service Director - 315-243-1911

June 15, 2026

Friendly staff, excellent customer service, luxurious vehicles, and great time management. I loved my experience. More

by lamaiaking
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny
Jun 16, 2026 -

Burdick Mazda responded

Hi King! Thank you for your kind words! We're delighted to hear you had a great experience with our team. Your compliments mean a lot, and we hope to welcome you back to Burdick Mazda soon!

June 11, 2026

Well, howdy partners! Let me tell you about the finest outfit of straight-shooters this side of the Mississippi. I trotted my trusty iron steed into their camp for a much- More

by Alec Suits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny, Eric, Santiago, Pat or Matt
Jun 11, 2026 -

Burdick Mazda responded

Howdy Alec! Your words are music to our ears. We're thrilled to hear you rode off into the sunset with a smile. Thank you for choosing Burdick Mazda. We hope to welcome you back down the trail. Safe travels!