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Buick GMC of North Miami

Miami Gardens, FL

4.4
664 Reviews
Welcome to Buick GMC of North Miami! Located in Miami, our dealership is proud to provide the all-new Buick and GMC models to customers in Miami, Hollywood, Fort Lauderdale, and surrounding areas. Our dealership features an incredible selection of new models as well as inventories of pre-owned and certified pre-owned cars, trucks, and SUVs. Regardless of what you’re in the market for, one of our dedicated sales professionals will assist you in finding the new Buick or GMC or pre-owned model that fits your wants and needs. Stop by Buick GMC of North Miami today to take a closer look at what our dealership has to offer in Miami-Dade County. We are conveniently located at 21200 NW 2nd Avenue, Miami, FL 33169. Buick GMC of North Miami is your top choice in the Miami area when it comes to buying a new or used vehicle. Our family-owned business, in operation since 1936, employs experts who know the ins and outs of every Buick and GMC model. That knowledge runs deep, all the way from ownership down to sales, service, finance, and every single department in our dealership.
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21200 NW 2nd Ave

Miami Gardens, FL

33169

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Showing 664 reviews

March 17, 2022

No full correct information when buying a car. No strong knowledge about options to fine a happy customer deal. No good solutions after. No manager supervised the transaction after to avoid mistak More

by ariel1469
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Key
Mar 18, 2022 -

Buick GMC of North Miami responded

Hello ariel1469 and thank you for taking the time to provide this review of your recent visit to our Sales Department. Our goal is to provide the best services possible to all our customers. Your feedback is welcome and will help us identify areas that may require additional emphasis or improvement and will be given serious consideration. I am available to further discuss your experience if you are interested in doing so. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

Mar 18, 2022 -

ariel1469 responded

Hello Sr, the car I bought, nobody explain me dont have the normal and standard option that my old Sierra SLT 1500, have it before, and when see it that, dont give me any options, even when I try to pay to add that on my new car. Those details should be explain it and show it at moment of the sale, now Im driving a car not happy at all, even when I paid a lot for it, I was asking to return it, to buy another whit those options and pay more of course, but even in that, was complicate, cause was explained the manager dont take it back my car, or will be only like an used trading old car, where I loose a lot of money, even when my bought was only one day ago. Not fair. All dealer Im asking, explain me those details should be explain me in the beginning. I was ready to buy this car until arrive the new 2022 september models, to change it again, but now I will loose even more money on the trade. Im not happy whit this sale, or the way that dont give us any solution. Thank you

Mar 18, 2022 -

ariel1469 responded

I was found that the car dont have the normal driver safe packed that usually come included in all the Denali packed trim, even my old STL have it, now I dont feel I upgrade a car, I feel I down it. The other premium or prefered packed I understand, cause are extras and more expensive in all the dealers can be see it, but the normal sensors driver should be included or explain well when its not. Even the parts department said ther that they dont it for me, at any time or any dates. I cant not recommend this dealer whit this situation, or buying again, until I feel the dealer try to undrstand me and help me, thank you.

March 17, 2022

Doreen Weiss is a valuable team member to your company. Everything was done with an explanation and in a timely manner. More

by 617dhue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
Mar 18, 2022 -

Buick GMC of North Miami responded

Thanks 617dhue for letting us know that Doreen Weiss provided great services and took time to explain everything during your recent visit to our Service Department. We appreciate your recommendation and your business!

March 17, 2022

I didn't have an appointment but I was taken care of and was pleased. More

by robertsoncb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms Weiss
Mar 18, 2022 -

Buick GMC of North Miami responded

Thank you robertsoncb for taking the time to provide this 5-star review of your recent visit to our Service Department when you were pleased that your vehicle was taken care of without having an appointment. Your recommendation and your business are much appreciated!

March 17, 2022

Dealership was clean and staff were courteous and professional. Felt at ease at this Dealership. More

by Darryl Dorsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Tsegga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ofek Hayut
Mar 18, 2022 -

Buick GMC of North Miami responded

Thank you Darryl for this 5-star review and for letting us know that the staff were courteous and professional and the establishment was clean. We appreciate your recommendation and your business!

March 14, 2022

Everyone is extremely nice and attentive to my needs. My recommendation for a salesman is Julius . More

by JERRYOLANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Iannella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Buick GMC of North Miami responded

Thank you JERRYOLANO for this 5-star review of your recent visit to our dealership when everyone was extremely nice and attentive . Your recommendation for Julius, from our Sales Department, as well as your business are much appreciated!

March 11, 2022

Shawn Sullivan explained everything in detail and made my visit and purchase a very pleasant experience. He is a great salesman with a super outgoing personality! More

by JMJOH95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ofek Hayut, Shawn Sullivan
Mar 11, 2022 -

Buick GMC of North Miami responded

Thanks JMJOH95 for this 5-star review of your recent visit to our Sales Department when Shawn Sullivan explained everything in detail and made your visit and purchasing process very pleasant. We are serious about providing top-notch customer service, appreciate your recommendation and your business. Congratulations on your new Buick!

March 10, 2022

Very nice and knowledgeable service staff. Treated me with respect. I would recommend the service department. More

by Debimc912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro, Abner Reyes
Mar 11, 2022 -

Buick GMC of North Miami responded

Hello Debimc912 for this 5-star review of your recent visit to our ServiceDepartment when the staff was very nice and knowledgeable and treated you with respect. We appreciate your recommendation and your business!

Mar 12, 2022 -

Debimc912 responded

The service department gets five stars from me.

March 09, 2022

Did not correct problem. I left my car clean and got it back dirty. Was not directed to my car for pickup. Key was just handed to me More

by rockeater99
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Doreen Weiss
Mar 10, 2022 -

Buick GMC of North Miami responded

Hello Rockeater99 and thank you for taking the time to provide this review of your recent visit to our Service Department. Our goal is to provide the best services possible to all our customers and we apologize that we did not meet your expectations during this visit. Your feedback is helpful, will be included in our ongoing efforts to improve and will be given serious consideration. I am available to further discuss your experience if you are interested in doing so. Thanks again for your feedback. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.coim

March 08, 2022

Location and price for the service are second to none. Friendly and professional post service followup to advise on needed services that surely extend the life of vehicle. Lastly, the comfort and cleanli More

by STEWGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
Mar 08, 2022 -

Buick GMC of North Miami responded

Thank you STEWGA for this 5-star review of your recent visit to our Service Department where you were greeted by friendly and professional employees, found a clean and comfortable facility and received feedback and advice on necessary services for your vehicle. Your comment that our location and price for the service are second to none is very important to us. We appreciate your recommendation and your business!

March 08, 2022

Great service friendly and very fast I’ll be back. I will be back again More

by frcabeza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javon Hamilton
Mar 09, 2022 -

Buick GMC of North Miami responded

Thank you frcabeza for this 5-star review of your recent visit to our Service Department and for letting us know about the great, fast and friendly service provided. We appreciate your recommendation, your business and look forward to seeing you again!

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