Buena Park Honda - Service Center

Great Customer Service I came to Buena Park Honda for the first time on Saturday, being a first-time Honda owner. I was very impressed with the courtesy, professionalism, fr I came to Buena Park Honda for the first time on Saturday, being a first-time Honda owner. I was very impressed with the courtesy, professionalism, friendliness, & thorough explanation of service that I received from Hugo Novoa. I appreciated his attention to detail & felt that my car was in good hands. I was first in line, so waited about 2 hours. The cashier (I'm sorry I didn't catch your name!) was also very friendly & helpful. All in all, I was very satisfied with the wonderful customer service & car maintenance I received from Buena Park Honda & will recommend you to my friends & colleagues, Kudos for your Excellent service!!! More

great place to have your car worked on This is my 4th car from this dealership and I would not go anywhere else. I feel they treat me very well and I believe that I can trust them. I had an This is my 4th car from this dealership and I would not go anywhere else. I feel they treat me very well and I believe that I can trust them. I had an apt. for an oil change and I wasn't there long at all. I tell my friends about it all the time. More

Very friendly and professional I was very satisfied with the service recently received and would recommend Vuena Park Honda to my friends and family. Very satisfied with the Person I was very satisfied with the service recently received and would recommend Vuena Park Honda to my friends and family. Very satisfied with the Person who assisted me with my vehicle needs. More

Service and customer professionalism Very professional dealing with customer and very good customer service, I had an oil change in my hrv last Saturday and service was fast despite I was Very professional dealing with customer and very good customer service, I had an oil change in my hrv last Saturday and service was fast despite I was a walk in and no appointment. Thank you for your good service. Keep up the good work. More

Pleasantly Satisfied Went in for an oil change and check an oil leak, and notified my service adviser I had a competitors coupon and a 3rd party extended warranty plan. L Went in for an oil change and check an oil leak, and notified my service adviser I had a competitors coupon and a 3rd party extended warranty plan. Long story short, they honored the coupon (which was a GREAT price) and they did all the leg work to submit the claim to my 3rd party extended warranty plan. I'm a very satisfied customer at this point! More

Excellent service by service tech Tony L. Took my 2015 Honda Accord in for an oil change. Service Tech Tony Lagosa made it an excellent experience. Very thorough in explaining everything. G Took my 2015 Honda Accord in for an oil change. Service Tech Tony Lagosa made it an excellent experience. Very thorough in explaining everything. Great customer service. More

Scheduled service on my CR-V B. P. Honda has friendly, professional service techs. Giovani was knowledgable and courteous. I appreciate their customer shuttle service, instead of B. P. Honda has friendly, professional service techs. Giovani was knowledgable and courteous. I appreciate their customer shuttle service, instead of waiting hours in the lobby. My car is running smoothly after it's scheduled 90,000 maintenance. More

Service This was the first time I was there for service and I had excellent service. Very friendly and courteous employees. My car was done at the time that This was the first time I was there for service and I had excellent service. Very friendly and courteous employees. My car was done at the time that was promised.. I will definitely recommend this place.. More

New Management I went in for an oil change last month. Making the online appointment was extremely easy and convenient. When I arrived I did not anticipate a 45 minu I went in for an oil change last month. Making the online appointment was extremely easy and convenient. When I arrived I did not anticipate a 45 minute wait just to check in. As usual, they ring you up and suggest what services my vehicle needed or did not need at the moment. I have never felt that any services were pushed just to make business. This is why I like coming to Buena Park Honda. My car had a few recalls that they had to take care of which prolonged the time of delivery of my vehicle, which I totally anticipated. They offered a free shuttle service in the morning and I was able to get some things done around my house. The shuttle service in the afternoon was not promised so I just Lyfted back to the dealership for a small cost. My car was delivered as promised and everyone I came into contact in the service department was amazing and pleasant to speak to. The only issue I had was the long wait at check in. I want to give BP Honda another chance because I noticed that everyone was mostly new. The time delay was the only reason why I didn't give it 5 stars. More

Took daughter car for service Great experience by any dealer service department, tony knew what was the issue , what was gonna be needed & estimated time I’d be waiting for vehicle Great experience by any dealer service department, tony knew what was the issue , what was gonna be needed & estimated time I’d be waiting for vehicle,friendly staff didn’t feel uncomfortable, will be taking my vehicles there from now on More