Buena Park Honda - Service Center

Quick and dope service Quick dope service. DAVID IS THE xxxx. Didnt know this had a word minimum. But I've been going to David for years and he is the best there is at the H Quick dope service. DAVID IS THE xxxx. Didnt know this had a word minimum. But I've been going to David for years and he is the best there is at the Honda of Buena Park More

Impossible to contact I had to make my service appointment online because I could never get through to a person. I never received a confirmation for my appointment. It took I had to make my service appointment online because I could never get through to a person. I never received a confirmation for my appointment. It took 4 phone calls over 3 days before I could confirm information about my appointment. The receptionist was very rude and treated me like I bothered her. When I finally received an email confirmation it was incorrect. Checking into service is very difficult. I saw one customer get out of their vehicle, walk up to service desk and get helped right away. When I did the same David very rudely told me to go back to my car and wait. The only reason I gave two stars is because of Eugene. He was the only polite and helpful person I encountered at Honda. He discussed my concerns about my van with me and my van was finished when he said it would be. I’m not sure if I will bring my van back to Honda of Buena Park, but if I do I will only work with Eugene. In all this was a very discouraging experience just to get an oil change and a recall fixed. More

Excellent service Hugo was Very friendly, helpful, good attitude and professional. His hard working he was even helped to me to clean inside my car and install the al Hugo was Very friendly, helpful, good attitude and professional. His hard working he was even helped to me to clean inside my car and install the all season mats for me. Thank you very much!!! More

Great sales staff, great service We have bought several Hondas here over the years. We always get competitive pricing, professional and knowledgeable salespeople, and efficient financ We have bought several Hondas here over the years. We always get competitive pricing, professional and knowledgeable salespeople, and efficient finance people who are well-prepared to close sales in a quick and painless manner. But the service here is really terrific too. Make an appointment, drop off your car, and they will shuttle you back to your house or office, and then pick you up when the car is done. The service counter has a lot of advisors so lines are minimal and you get through there really quickly. The work done by the dealer is excellent. More

Great service always Service adviser Jaime Gomez checked me in i told what I needed and my car was fixed and washed in a timely matter i was on my way a Great dealershipcr Service adviser Jaime Gomez checked me in i told what I needed and my car was fixed and washed in a timely matter i was on my way a Great dealershipcrv m More

Joanne My service advisor joanne was awesome! Best service i have recieved at buena park honda! She was attentive, caring, and all the above. With the other My service advisor joanne was awesome! Best service i have recieved at buena park honda! She was attentive, caring, and all the above. With the other service advisors i had dealed with they all seemed to have bad attitudes, and they always seemed like they were in a rush which lead to poor cust service. Totally opposite with Joanne! Thank you Joanne! You're great! More

Great experience. I like going in there to have the work completed. They are a friendly staff, the place is nice air conditioner, and there are pretty of free snack for I like going in there to have the work completed. They are a friendly staff, the place is nice air conditioner, and there are pretty of free snack for the customers. More

Service I’ve been a customer since 2007x I bought 3 DUVs here n service n repair Department was excellent for 7 yrs.. But not anymore for the last 2 years. I’ve been a customer since 2007x I bought 3 DUVs here n service n repair Department was excellent for 7 yrs.. But not anymore for the last 2 years. I have an appt. at 4 pm but my car was not taken until 5:30 pm . It’s only a flat tire. I talked to Oscar Ramirez , service manager n told him my concern but you know what he said?Oscar said even if I have appt., it’s normal for customers to wait n didn’t even assure me if he’ll see when my car will be serviced. I told Oscar it’s been an hour n Hugo my service specialist didn’t even update me( I have to ask Hugo 3 times about my car service) Oscar just said soon maybe. Not a good managerial service. Mike S. n his team were the best for 7 yrs. ( and I highly recommended this place before n always gave a 5 star rating) If their customer service doesn’t improve , I will bring my car in another delearship n will not recommend this place anymore. More

Very customer-friendly dealership Attentive and caring customer service from this dealership. Purchased a beautiful used vehicle and they have gone above and beyond meeting our expecta Attentive and caring customer service from this dealership. Purchased a beautiful used vehicle and they have gone above and beyond meeting our expectations! Even if you have to drive a little farther to Buena Park Honda...it will be worth your time. More

Love it! Great customer service by Giovanni, transmission and brake service was quick and always at the best prices. Happy to bring my car in with or without a Great customer service by Giovanni, transmission and brake service was quick and always at the best prices. Happy to bring my car in with or without appointment More