Buena Park Honda

When I called inquiring about a used vehicle the phone rang and rang. Eventually, someone answered. I was on hold for a long time and then I was disconnected. I called back and after waiting 5 minutes I w rang and rang. Eventually, someone answered. I was on hold for a long time and then I was disconnected. I called back and after waiting 5 minutes I was connected to Martin. He said he would call me back after he verified the car was available. He called me back a few minutes later to let me know that the car was there. I came down, looked at the car, inspected the lift, and decided to buy it. Everything went fine to that point when I went in to sign all the paperwork the woman was very pushy about selling me an extended warranty. I told her no that the salesman had already offered it to me and that I had declined it, but she continued. I told her that was not interested in buying anything additional other than the car. I finally told her that if she didn't have me out of her office in 15 minutes I was not going to buy the car. I would not return to your dealership and deal with her again. More

Nora was very sweet and did everything she could to give me the best deal! me the best deal! More

Chris Escobar and Chris Park, they did a great job. It was pleasant. I got what I want. Thanks, It was pleasant. I got what I want. Thanks, More

Great experience from start to finish. All staff went over & beyond to ensure that my process was as easy & simple as possible. Special shout out to the 3 Chris's, one of which was CJ, ano All staff went over & beyond to ensure that my process was as easy & simple as possible. Special shout out to the 3 Chris's, one of which was CJ, another one the Manager and can't recall the third Chris's name. Would strongly recommend this dealership if looking for a Used or New Honda. Keep up the good work gents. Regards, Mark More

Customer service was outstanding by each individual I came into contact with. Did not try to take money from my pocket instead the actually saved me money by being honest. Thank you chase and Gina, I wi came into contact with. Did not try to take money from my pocket instead the actually saved me money by being honest. Thank you chase and Gina, I will definitely be back. More

Good customer service, the experience was quick and easy helped us get our new Honda! helped us get our new Honda! More

Great service, honest and simple out tye door deal! Great financial manager and sales people! Speaks many different languages. Great financial manager and sales people! Speaks many different languages. More

Between 4/25/22-5/20/22 I reached out to Honda EIGHT times for help with a service question. Amazingly they never got back to me. Obviously at this point I would never do business with this location ( times for help with a service question. Amazingly they never got back to me. Obviously at this point I would never do business with this location (sales or service). This is also a negative impact on the Honda brand. Avoid. More

I am very satisfied with my new vehicle! The staff was friendly and Chris was very helpful. The staff was friendly and Chris was very helpful. More

Very bad experience, They are good and very kind to sell used cars they look for a thousand excuses to sell you a new one. used cars they look for a thousand excuses to sell you a new one. More