Bud Brown Volkswagen

Best Automotive Support/Service I have ever Encountered Thanks to the staff at Bud Brown Service Department. They are a pleasure to work with, and make me feel like the most important customer. They have al Thanks to the staff at Bud Brown Service Department. They are a pleasure to work with, and make me feel like the most important customer. They have always been willing to help and never seem to make excuses. I wish they serviced all vehicle types. More

I'd buy again from Bud Brown Volkswagen When my daughter and I walked on the lot we were given time to scope things out. Jerry Arns, sales, met us and was very knowledgeable. There were no When my daughter and I walked on the lot we were given time to scope things out. Jerry Arns, sales, met us and was very knowledgeable. There were no high-pressure moments. I test drove a GTI, which took me back to the wonderful memories of my first car, a used '73 SuperBeetle with "four on the floor" back then. We parted with the idea that he would stay in touch every few weeks, as I was looking at a 3-6 month range for purchase. I texted Jerry a week or two later asking if he could find me a GTI to my specifications. He did within a day or two. All in all, I purchased the exact GTI I wanted within three weeks of the test drive. I am so happy I did! It is such a fun car to drive. Thank you Jerry and all at Bud Brown! More

Amazing customer service!! My husband and I thoroughly enjoyed our experience with Sam and Kevin! They went beyond our expectations and helped us in every way possible we defini My husband and I thoroughly enjoyed our experience with Sam and Kevin! They went beyond our expectations and helped us in every way possible we definitely will be recommending our friends and families to you guys!! We love our car so much and plan on coming back whenever we are need another one!! Thank you guys so much!! More

Happy customer! I purchased a certified vehicle and 2 weeks later it was dead! I called service and they told me a battery wasn’t covered under my warranty, but I cou I purchased a certified vehicle and 2 weeks later it was dead! I called service and they told me a battery wasn’t covered under my warranty, but I could talk to sales. I spoke with Rick Pringle in sales and immediately he told me they would take care of it. I made an appointment for the next morning and I was back on the road in less than an hour! This is great customer service! More

40k mile service for my Golf R Great service as always. I really like the guys in the service department and trust them completely. I live 35 minutes away and have a VW dealer les Great service as always. I really like the guys in the service department and trust them completely. I live 35 minutes away and have a VW dealer less than 5 miles from my front door but I'd rather come here. More

"Bud is great" I was given a deal I could not refuse. The salesman stayed honest with me the entire time visit. He made sure that my wife and I were comfortable as p I was given a deal I could not refuse. The salesman stayed honest with me the entire time visit. He made sure that my wife and I were comfortable as possible with certain amenities while we worked out our deal. The team at Bud was extremely helpful and courteous. If you are looking for a new car visit Bud Brown Volkswagen and go see Jeremy!!! More

Great Customer Service! Sam was so great to work with. He didn’t pressure me at all and made sure I felt comfortable with my decision. He is very personable and I have alread Sam was so great to work with. He didn’t pressure me at all and made sure I felt comfortable with my decision. He is very personable and I have already recommended him to my family and friends! Thanks for making this process seamless and fun! More

The Best I recently leased a 2018 VW Passat from Bud Brown VW. My sales consultant, Missy, was professional, knowledgeable, loyal and honest, in other words " I recently leased a 2018 VW Passat from Bud Brown VW. My sales consultant, Missy, was professional, knowledgeable, loyal and honest, in other words "The Best." Volkswagens are built to high quality and reliability standards. I have recommended VWs, Missy and Bud Brown VW to family and friends, More

Great experience Missy was a pleasure to work with. She was very patient with us(even with 2 kids in tow), made the car buying experience an enjoyable one! Missy was a pleasure to work with. She was very patient with us(even with 2 kids in tow), made the car buying experience an enjoyable one! More

Great service! Great people! Service is always completed as described. The lounge is very comfortable. My car is extremely clean when I get it back. Everyone I interact with is Service is always completed as described. The lounge is very comfortable. My car is extremely clean when I get it back. Everyone I interact with is knowledgeable and friendly - especially my service representative (Steve) and the cashier (I wish I knew her name). More