Buchanan Automotive Inc
Waynesboro, PA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Jason answered all questions without hesitation. He was very knowledgeable. I was looking at a GMC Terrain and we took a ride. I was not completely satisfied and because of what I had told Jason He was very knowledgeable. I was looking at a GMC Terrain and we took a ride. I was not completely satisfied and because of what I had told Jason he said he had a car in mind and we went for another ride in the Buick Envision Avenir and I was sold. Everyone there, although busy, were friendly and took the time to make sure I didn't need anything. More
I came in to look at vehicles with a few things in mind. Buster was absolutely impeccable with his professionalism and understanding of what I was looking for. I chose to hold off on buying today for person Buster was absolutely impeccable with his professionalism and understanding of what I was looking for. I chose to hold off on buying today for personal reasons but when I am ready to purchase l, I will undoubtedly follow up with Buster. More
Freddie my salesman was very responsive. He answered all questions immediately and accurately even on Sunday. Selection was great.pricing was better than I expected He answered all questions immediately and accurately even on Sunday. Selection was great.pricing was better than I expected More
They false advertisement. They made me think I was approved. And I really wasn't. Three hours away from my house and I explained to them that I had bad credit and no money do They made me think I was approved. And I really wasn't. Three hours away from my house and I explained to them that I had bad credit and no money down. And called it a conditional approval Which means if you don't have no money we're not gonna give you a car More
People,STAY AWAY! ! Each time I’ve seen them they lie about prices and warranties. They could care less about their customers or their quality of work. Take your vehicl ! Each time I’ve seen them they lie about prices and warranties. They could care less about their customers or their quality of work. Take your vehicle somewhere else. WORST CHEVY DEALER, I’ve ever went to. More
Worst buying experience ever. These people are complete rip-off’s. Look at all the negative reviews new ones daily. Wouldn’t get a car from these people if it was free. I keep pos These people are complete rip-off’s. Look at all the negative reviews new ones daily. Wouldn’t get a car from these people if it was free. I keep posting my bad experience so more people don’t buy here. More
This company employs a cunning approach to lure customers in. On their website, they proudly promote substantial discounts amounting to thousands of dollars. However, upon stepping foot into their establishm in. On their website, they proudly promote substantial discounts amounting to thousands of dollars. However, upon stepping foot into their establishment, the scenario changes dramatically. They slyly tack on thousands more for unnecessary enhancements and push unwanted protection plans, all while imposing exorbitant financing rates of 10% and beyond. More
Showed up today to get appraisal on my truck to trade in because of great deal they were having till end of this month. Here's where it got bad, the salesman Tyrese although nice, parks my truck next to the because of great deal they were having till end of this month. Here's where it got bad, the salesman Tyrese although nice, parks my truck next to the white square concrete support for roof but after he hits the concrete pillar on the right front bumper. And then comes into show room and gets his manager and another gentleman. All 3 go back out and look at my truck. All 3 come back in and not one person comes and talks to me about what had happened, but procede to talk to me about possibilities of a purchase of new vehicle. By the way, the only reason I knew this even happened was my daughter's boyfriend noticed the salesman and managers looking at it. Long story short, I did not purchase any new vehicle. My appraisal was way low, too many mandated add ons( theft protection, ceramic coating, nitrogen in tires, window etching $1,800.00 extra that consumer pays for even if you don't want it) Anyway, I let them know this isn't for me and when myself, daughter and boyfriend look at my front bumper I walk back in to talk to Tyrese and ask are they going to fix this. He plays dumb when he looks at it and says he knew nothing about it. ( He was the salesman that hit the block wall and still parked beside it) He then has me pull it around back to have a detail person buff it out. Now there is the Manager who also walked out to look at the bumper in the beginning and said he meant to talk to me but was in a meeting and how can he make it right. Hoping I was going to trade it in they didn't even try to buff it out before I decided to leave. In other words, they were goi g to let me drive off there lot without saying anything. I voiced my mind to the manager I was pissed and they made a poor decision and made this dealership not look good. But all of a sudden they can rerun the numbers to try to get me into a new vehicle where I would like to be and they will be in touch.( haven't heard back yet-2hrs 45 min. since left.) I can't say they aren't nice but they lied and that's what pisses me off. Be honest with your customers and you may not get reviews like the ones on here!!!! More
Staff was friendly and welcoming, but we were disappointed with the final price of the vehicle as compared to the online price. Too many additional costs for undisclosed add ons. This dove up t disappointed with the final price of the vehicle as compared to the online price. Too many additional costs for undisclosed add ons. This dove up the final cost of the vehicle More
DO NOT go to this dealership and expect to get the Buchanan price advertised and fair value on your trade. If you want to get the trade in value for your trade they will raise their Buchanan price. W Buchanan price advertised and fair value on your trade. If you want to get the trade in value for your trade they will raise their Buchanan price. Worst dealership ever! More