Buchanan Automotive Inc.

Everyone at Buchanan Automotive was very friendly and very professional. They treated us with the utmost respect and gave us a great deal. Thanks Buchanan! very professional. They treated us with the utmost respect and gave us a great deal. Thanks Buchanan! More

I had a great experience here today. They were both very helpful and pleasant to deal with. Everyone was very friendly at Buchanan and I would recommend anyone to them :) helpful and pleasant to deal with. Everyone was very friendly at Buchanan and I would recommend anyone to them :) More

Phill was so enthusiastic that he came out in the rain, right before closing time, to help us, when he saw us looking at the available used vans! He was very helpful and even showed us the best one for ou right before closing time, to help us, when he saw us looking at the available used vans! He was very helpful and even showed us the best one for our money. He was right on the ball with filling out all the paper work and finding a financer. He is a very plesant and happy fella! Sincerely, Rich and Trudy Hoffman. More

I had such an awesome experience working with Johnathan and Pete! They were so friendly and willing to get me what I wanter and needed in a car for the price I needed! I also had no credit and they found m and Pete! They were so friendly and willing to get me what I wanter and needed in a car for the price I needed! I also had no credit and they found me a loan! It was an overall amazing experience and I love my Focus so much!!! I will be recommending them to all my friends and even family! Thanks guys!! More

Being a new car customer I went into Buchanan with high expectations. I met John, an over achiever with exceptional knowledge of the business, he demonstrated patience and understanding and focused on all expectations. I met John, an over achiever with exceptional knowledge of the business, he demonstrated patience and understanding and focused on all of my concerns and needs in buying my new car. With his extensive knowledge and background of the business he put me in a 2012 Chevy Cruze that I love!! I would recommend him to all my family and friends! More

I rated the dealership so low because I only went to check out the cars for 15 minutes or less. I just wanted to view the cars they had in stock. I was "tricked/ forced" from my car to go inside and get check out the cars for 15 minutes or less. I just wanted to view the cars they had in stock. I was "tricked/ forced" from my car to go inside and get my information as though it would be easier to find the right vehicle for me. And even though the service rep I had was friendl,y the whole experience took 3 and half hours (i'm not exaggerating). When i tried to look at a book of different models/colors put there for customers i was told to go sit down because the "boss" did not want me to hear what he was saying (very suspicious/why so secretive?). Right away they pulled out a vehicle and put papers in front of me to sign as if i would drive away with the vehicle right there and then.Every time i tried to go outside to look at vehicles one or more people would follow and ramble on so much that I could not even think. I felt very tired, very awkard, and very pressured. The test drive track was long. They should have a long one and a short one for people in a rush. The worst part is that after 3 and half hours I didn't even get a chance to walk around and look at the vehicles by myself because I was stalked the whole time and didn't want to be mean (they should know to let people browse and not be pushy). The only thing that may have been a positive experience was the guy wade who worked there. Bottom line. When i said i was just there to look real quick they obviously did not care and tried to coerce their own agenda which is rude no matter how nice they try to be. There is such a thing as trying too hard. Would not go back there and would definitely not recommend to anyone else! I also went home and checked the kbb value for retail/dealer price and it was overpriced by 2-3 thousand! Check chambersburg and hagerstown dealers! More

Dropped by Saturday February 9, 2013 to "look" at a few cars as mine was getting up in miles. I actually had no intention of even going to the dealership but my partner saw a few cars on the lot at a few cars as mine was getting up in miles. I actually had no intention of even going to the dealership but my partner saw a few cars on the lot that he thought I should check out. We were greeted by Pete Morgan who walked around with us to find out what exactly I was looking for, which was nothing. We then started talking about how much I liked my 2006 Lucerne and that I wished Buick would still be making them. Pete suggested we talk about the 2010 that was sitting there. A few hours later I was driving it home. I had a great experience because there was no pressure to buy anything. Everyone was friendly and came over to introduce themselves to welcome us to the Dealership and Pete and Jonathan Akers were very patient and met all of my concerns about what I wanted my payment to be. I would definately buy there again!!! More

We were very impressed with Mike Wile. He is very friendly and he really knows his stuff! He was very accomodating, and even brought our new car to our home (5 miles from dealership). We will defin friendly and he really knows his stuff! He was very accomodating, and even brought our new car to our home (5 miles from dealership). We will definitely buy all our new cars from Buchanan. More

Buchanan Chevrolet is a wonderful dealership.They make you feel like family as soon as you walk through the door. Pete Morgan is a wonderful Sales person and I would recommend him to everyone. He takes hi you feel like family as soon as you walk through the door. Pete Morgan is a wonderful Sales person and I would recommend him to everyone. He takes his time with his customers and is overall a great sales person. Pete is also friendly and knows what he is doing and knows what he is talking about. This was my first time buying a car from a dealership and I was a little nervous about doing so. I thought that they would be pushy but that wasn't the case at all. They were very helpful and understood what I was looking for and they will surely continue to receive my business. I would highly recommend Buchanan Chevrolet/Buick/Cadillac/GMC to anyone. I would also recommend asking for Pete Morgan More

Drove from Virginia 3 hours to buy a New Tahoe. Talked on phone about Pricing on New Tahoe and for our Trade in. When we got to the Dealership all prices stayed the same. No Pressure at all. Honest, Friendly phone about Pricing on New Tahoe and for our Trade in. When we got to the Dealership all prices stayed the same. No Pressure at all. Honest, Friendly, and Courteous Service. Would buy from again. Thanks David and Amy Ernest More