Browning Mazda

Done Deal for a Mazda6 Thanks to Browning Mazda! It helps being an informed buyer when it comes to cars, but for everything that you can't be expected to know, there's the friendly and knowledgable r It helps being an informed buyer when it comes to cars, but for everything that you can't be expected to know, there's the friendly and knowledgable reps of Browning Mazda to help fill in the gaps. I extend my thanks to everyone who helped me with my first time car buying experience. I was looking at different dealerships prior to my visit, but the internet sales team of Angelina and Rudy brought me in thanks to an offer that other dealers just couldn't beat. I didn't get to personally meet either Angelina and Rudy, but fortunately I had Jose walk me through the details of the purchase and the car itself. Personally for me, it's great doing business with people that are excited about the product I'm purchasing almost as much, if not more than me. Jose was able to relate his experiences owning a Mazda6 and it only made me more confident in my decision. I'm sure that all of the sales consultants are professional and knowledgeable, but if you want to deal with someone that's excited about the cars as much as you on top of what I listed, Jose is great! Ann in the Finance Department made the final stretch of the deal very pleasant. Luckily my wait was not as long as I thought it would be so that's always a plus. I even had Jose check in while I waited to process my financing. From finding a great offer online, to having a passionate rep assist on site and having a finance manager amusingly yet clearly explain financing details, it was an experience that makes me grateful for visiting Browning Mazda. And before I forget, it's great driving the Mazda6 because I find it to be a great balance between style, luxury, reliability and performance. I highly recommending visiting this dealer if you want a more complete experience when selecting your car. More

Not to be trusted! I was told that my drive belt had cracking and needed immediate attention. I authorized the replacement but when I asked to see the old belt it had 2 I was told that my drive belt had cracking and needed immediate attention. I authorized the replacement but when I asked to see the old belt it had 2 very small frayed areas. Definitely not in need of immediate replacement. Their inspection report has a yellow rating (will require further attention). It may have needed a yellow. Dishonest dealership. I wouldn't recommend the sales or service department. More

Excellent first time buyer experience. After working night shift, I spent 12 hours at 3 different dealerships, looking for a manual mazda 3. After some pretty bad experiences at the first t After working night shift, I spent 12 hours at 3 different dealerships, looking for a manual mazda 3. After some pretty bad experiences at the first two, I ended up at Browning Mazda in Cerritos, and from the moment I walked onto the lot, someone had walked out to greet me, and test drove the car right away (which they had ready and waiting for me) without even needing to walk inside or anything. It did take quite awhile, but part of that was me trying to understand everything being a first-time buyer, and the rest were due to some uncommon mishaps that took awhile to remedy. However, even though it took awhile, both Anthony, and the manager Victor stayed several hours late to assist me, and keep me engaged throughout the process. And, after I purchased the car, at almost 10pm, they had two employees drive down to my house 30+ minutes away to deliver the car to me. I enjoyed the experience, and I'm very happy with my purchase. (I actually managed to get a model with their preferred package, at a great deal, when the first dealership kept trying to push the sedan version at me, instead of working out a way for me to get the hatchback that I wanted.) I'm very satisfied, and look forward to getting my services done here, and future purchases as well. More

Great Experience! My husband and I have purchased many cars over the years and this was by far the most pleasant car buying experience we have ever had. Edward Southfi My husband and I have purchased many cars over the years and this was by far the most pleasant car buying experience we have ever had. Edward Southfield was the most professional, patient, well-informed sales person we have ever dealt with. He gave us a great deal and we never felt pressured. We love our new Mazda 6 and would highly recommend Browning Mazda and Edward Southfield. More

Great 1st-car buying experience I spent the better part of a year researching and comparing a number of cars and features, deciding on a new, loaded Mazda 3. One day while on the Bro I spent the better part of a year researching and comparing a number of cars and features, deciding on a new, loaded Mazda 3. One day while on the Browning site, I clicked the e-mail offer (best decision ever - I'd used Consumer Reports Car Buying Tools (TruCar) and this was way below their offer). Victor Martinez responed immediately with a great offer. There may have been a little room for haggling, but I had done my homework and knew this was a solid offer on their part. Within an hour, I was sitting down with Edward Southfield (Do yourself a favor and ask for him.) and out the door with a new car a couple hours later. I have had more than 20 years of marketing and sales experience, so I feel confident in saying the whole team was excellent. At every step, they were professional without being pushy: they had straight answers to questions; they knew their product; and they offered options but didn't try to shove it down your throat. I highly recommend Browning and will give them the first visit on my next purchase. More

Great experience Responsive, professional, helpful, and patient. Ed Southfield was not your typical "car salesman". The sale was a pleasant experience and I love my Responsive, professional, helpful, and patient. Ed Southfield was not your typical "car salesman". The sale was a pleasant experience and I love my new car. More

No-Hassle Edward Southfield was great. He helped me learn about my car while I waited for finance (which is probably the worst part of the car-buying experience Edward Southfield was great. He helped me learn about my car while I waited for finance (which is probably the worst part of the car-buying experience). He was very personable and seemed like a genuine, trust-worthy person. I would definitely recommend dealing with Edward! More

First Car! I recently purchased my first brand new car from Browning Mazda and after dealing with multiple dealerships that were unhelpful, scheming, and rude it I recently purchased my first brand new car from Browning Mazda and after dealing with multiple dealerships that were unhelpful, scheming, and rude it was a breath of fresh air when I went to Browning Mazda. Never once did I have to wait around nor did they try to sell me a car I did not want. They got to busy really fast and were extremely helpful. More

Good Experience Quick process. Loved dealing with Edward Southfield and Dudley Gamino. Very professional and knowledgeable. My brand new 2016.5 CX-5 was all ready t Quick process. Loved dealing with Edward Southfield and Dudley Gamino. Very professional and knowledgeable. My brand new 2016.5 CX-5 was all ready to go when I arrived, just had to test drive and do paperwork, which was painless. More

First Time Buyer As a first time car buyer, the thought of buying a new car fresh out of college can be slightly daunting. Working with both Ed and Deandre, the proces As a first time car buyer, the thought of buying a new car fresh out of college can be slightly daunting. Working with both Ed and Deandre, the process was very simple. I had a specific model in mind with specific features I was interested in and both of them were able to help put me in the car I wanted for the best price possible. I dealt with Deandre online, and Ed in person and both were very easy to talk to and willing to go that extra mile to make me feel as if there was no pressure into buying a car that I was not absolutely certain I would enjoy. I would definitely recommend shopping through Browning Mazda More