Browning Mazda

Go to Browning Mazda in Cerritos!!!! What a great team at Browning Mazda. Started off with the Internet team to set an appointment and was greeted warmly by De'Andre to check out the Mazd What a great team at Browning Mazda. Started off with the Internet team to set an appointment and was greeted warmly by De'Andre to check out the Mazda CX-5. Ed gave us a breakdown of all the features and a great test drive of the Grand Touring. Ultimately we decided on the Touring Trim and Jose reviewed pricing, while Wendy finalized us with a great deal on financing. What a wonderful team to work with - couldn't have asked for a more caring group to take care of my first mommy mobile. More

Great experience I went to Browning Mazda on one of the busiest days of the year (Memorial Day weekend) knowing exactly what I wanted and was promptly greeted by Ed th I went to Browning Mazda on one of the busiest days of the year (Memorial Day weekend) knowing exactly what I wanted and was promptly greeted by Ed the salesman, who was very knowledgable and passionate about Mazdas. He was very patient and kindly answered all of our questions. When it came to purchasing the car, they were considerate of my needs and gave me a great deal. I also purchased an extra key fob (they gave me a deal on that too) and easily made an appointment for the following weekend to have it made. That experience was quick and painless, everyone I dealt with in the service department was very nice and patient. I had also purchased the extra Karr alarm system, and during the first week I was finding the alarm go off randomly. One night I couldn't even walk away from my car for 20 minutes without the alarm going off, it was very frustrating. I contacted the finance lady I had dealt with at Browning and she said I could have the alarm system removed and refunded me for it. Overall a very positive experience with Browning Mazda. More

Browning Mazda screwed me I bought a brand new Mazda CX-5 from Browning Mazda in August of 2014. Browning Mazda decided to place an aftermarket alarm on this particular car. I I bought a brand new Mazda CX-5 from Browning Mazda in August of 2014. Browning Mazda decided to place an aftermarket alarm on this particular car. I was completely unaware of this until the finishing stages of the finance stage. This alarm was said to be stock and "came with the car" it was cost $795 to keep the alarm in the car, and $199 to take it out. My wife & I figured that a stock alarm from Mazda wouldn't be a bad idea, so I paid the $795 to install it but after multiple battery troubles and over 3 visits to Mazda dealerships for help, it took our fourth visit and Tustin Mazda to find that the battery problem that was causing me so much time and trouble was due to the alarm that Browning Mazda had installed. It was at that time we learned from a Customer Service representative at Tustin Mazda that the alarm that was installed on our car was not at all stock, but actually an after market alarm and root of our problem. This is completely unfair and a scam! Browning Mazda decided to place an after market alarm on the model so they can either charge us $795 for the alarm or $199 to get rid of it and most likely throw it onto another car and get some more money out of some unsuspecting folks. Very tricky and very unfair, I am more than dissatisfied and do not recommend this branch to anyone! Money doesn't come easily and we trusted Browning to take care of us, and they did the absolute opposite. If anyone has had the same problem or can help me take legal action against Browning Mazda please contact me at bajiesabdo@yahoo.com . More

Mazda 3 This was my first car I've ever bought ( leased), and Tony Witsoe was very friendly, helpful, and made me feel comfortable about my first purchase. He This was my first car I've ever bought ( leased), and Tony Witsoe was very friendly, helpful, and made me feel comfortable about my first purchase. He was not pushy and understood the price range i wanted to stay in, and made the process easier than i thought it would be. Cracked jokes, and made the car shopping experience fun and relaxed, rather than just trying to get me to buy a car. Armando also helped later during the sale when i decided the actual model i wanted to get. He ended up finding the color I wanted for the base model, ( the dark crystal blue), and also went out of the way to find what i was looking for. Got a 3 yr lease, great mileage and at a great price, as a college graduate! Overall a very genuine experience, and as a first shopper, made me feel comfortable, at ease and honestly, very happy about my first purchase More

For a badass Mazda3 and a pleasant car buying experience.. Went to Browning Mazda after seeing the Mazda3 I liked, I was apprehensive because of "car salesmen" and I really was uncertain if a deal could be do Went to Browning Mazda after seeing the Mazda3 I liked, I was apprehensive because of "car salesmen" and I really was uncertain if a deal could be done. I had 5 months left on a current lease and did not know the ins and outs about turning in a lease early to buy a car. Ed Southfield greeted us, I explained my situation and test drove the car. Loved the car and having Ed ride shotgun was fun! He was very knowledgable, professional, personable and made me feel at ease. No pressure whatsoever. We went back to dealership to try to make a deal. Long story short, got the car I wanted...color, trim, and a lower payment than my previously leased car and the process could not have been more pleasant! Thanks Ed and Browning Mazda! More

They get it done Tony will work for you. He worked so hard to help me get in a vehicle with the price I was comfortable with. He knows the features and the cars reall Tony will work for you. He worked so hard to help me get in a vehicle with the price I was comfortable with. He knows the features and the cars really well. He was really friendly and patient with me even when I got picky and I had a specific car in mind. He made sure I got everything that I wanted. He won't pressure you into getting a car that you don't want. Overall just a great experience? More

Done Deal for a Mazda6 Thanks to Browning Mazda! It helps being an informed buyer when it comes to cars, but for everything that you can't be expected to know, there's the friendly and knowledgable r It helps being an informed buyer when it comes to cars, but for everything that you can't be expected to know, there's the friendly and knowledgable reps of Browning Mazda to help fill in the gaps. I extend my thanks to everyone who helped me with my first time car buying experience. I was looking at different dealerships prior to my visit, but the internet sales team of Angelina and Rudy brought me in thanks to an offer that other dealers just couldn't beat. I didn't get to personally meet either Angelina and Rudy, but fortunately I had Jose walk me through the details of the purchase and the car itself. Personally for me, it's great doing business with people that are excited about the product I'm purchasing almost as much, if not more than me. Jose was able to relate his experiences owning a Mazda6 and it only made me more confident in my decision. I'm sure that all of the sales consultants are professional and knowledgeable, but if you want to deal with someone that's excited about the cars as much as you on top of what I listed, Jose is great! Ann in the Finance Department made the final stretch of the deal very pleasant. Luckily my wait was not as long as I thought it would be so that's always a plus. I even had Jose check in while I waited to process my financing. From finding a great offer online, to having a passionate rep assist on site and having a finance manager amusingly yet clearly explain financing details, it was an experience that makes me grateful for visiting Browning Mazda. And before I forget, it's great driving the Mazda6 because I find it to be a great balance between style, luxury, reliability and performance. I highly recommending visiting this dealer if you want a more complete experience when selecting your car. More

Not to be trusted! I was told that my drive belt had cracking and needed immediate attention. I authorized the replacement but when I asked to see the old belt it had 2 I was told that my drive belt had cracking and needed immediate attention. I authorized the replacement but when I asked to see the old belt it had 2 very small frayed areas. Definitely not in need of immediate replacement. Their inspection report has a yellow rating (will require further attention). It may have needed a yellow. Dishonest dealership. I wouldn't recommend the sales or service department. More

Excellent first time buyer experience. After working night shift, I spent 12 hours at 3 different dealerships, looking for a manual mazda 3. After some pretty bad experiences at the first t After working night shift, I spent 12 hours at 3 different dealerships, looking for a manual mazda 3. After some pretty bad experiences at the first two, I ended up at Browning Mazda in Cerritos, and from the moment I walked onto the lot, someone had walked out to greet me, and test drove the car right away (which they had ready and waiting for me) without even needing to walk inside or anything. It did take quite awhile, but part of that was me trying to understand everything being a first-time buyer, and the rest were due to some uncommon mishaps that took awhile to remedy. However, even though it took awhile, both Anthony, and the manager Victor stayed several hours late to assist me, and keep me engaged throughout the process. And, after I purchased the car, at almost 10pm, they had two employees drive down to my house 30+ minutes away to deliver the car to me. I enjoyed the experience, and I'm very happy with my purchase. (I actually managed to get a model with their preferred package, at a great deal, when the first dealership kept trying to push the sedan version at me, instead of working out a way for me to get the hatchback that I wanted.) I'm very satisfied, and look forward to getting my services done here, and future purchases as well. More

Great 1st-car buying experience I spent the better part of a year researching and comparing a number of cars and features, deciding on a new, loaded Mazda 3. One day while on the Bro I spent the better part of a year researching and comparing a number of cars and features, deciding on a new, loaded Mazda 3. One day while on the Browning site, I clicked the e-mail offer (best decision ever - I'd used Consumer Reports Car Buying Tools (TruCar) and this was way below their offer). Victor Martinez responed immediately with a great offer. There may have been a little room for haggling, but I had done my homework and knew this was a solid offer on their part. Within an hour, I was sitting down with Edward Southfield (Do yourself a favor and ask for him.) and out the door with a new car a couple hours later. I have had more than 20 years of marketing and sales experience, so I feel confident in saying the whole team was excellent. At every step, they were professional without being pushy: they had straight answers to questions; they knew their product; and they offered options but didn't try to shove it down your throat. I highly recommend Browning and will give them the first visit on my next purchase. More